Platform Reliability Engineer

Welcome to ConocoPhillips, where innovation and excellence create a platform for opportunity and growth. Come realize your full potential here.

Who We Are

We are one of the world’s largest independent exploration and production companies, based on proved reserves and production of liquids and natural gas. With operations and activities in 13 countries, we explore for, develop, and produce crude oil and natural gas globally. We are challenged with an important job to safely find and deliver energy to the world. Our employees are critical to our success, and with them we power civilization.

We’re grounded by our SPIRIT Values – safety, people, integrity, responsibility, innovation, and teamwork. These values position us to deliver strong performance in a dynamic business – but not at all costs. We believe it’s not just what we do – it’s how we do it – that sets us apart.

Fostering an Inclusive Work Environment

To deliver superior performance, we create an environment that respects the contributions and differences of every individual. Wherever possible, we use these differences to drive competitive business advantage, personal growth and, ultimately, create business success.

Job Summary

Position Overview

Your responsibilities may include:

• Platform reliability: Maintain stability, availability, performance, monitoring, and continuity across production and non-production environments.

• Incident and problem management: Restore service quickly, coordinate escalations, complete root-cause analysis, and address recurring issues.

• Transformation support: Support environment readiness, migration, testing, deployment, release validation, and transition to support for new platforms.

• Security and compliance: Follow change controls and support access governance, SOX, cybersecurity, audit, and operational-risk requirements.

• Stakeholder communication: Communicate status, impact, risks, and recovery plans clearly to business, technology, vendor, and leadership stakeholders.

• Continuous improvement: Document fixes, improve knowledge articles, automate repeatable activities where practical, and strengthen service stability.

Technical Responsibilities

• Monitor and support applications, infrastructure, databases, middleware, integrations, and cloud services across hybrid environments.

• Triage application, database, server, network, middleware, integration, batch-processing, and cloud-service issues.

• Support controlled deployments, validation, environment readiness, and production release activities.

• Automate support, deployment, validation, monitoring, and documentation activities using approved DevOps and scripting tools.

• Analyze SQL and Oracle data, logs, APIs, middleware, batch processing, and data pipelines to restore service and support root-cause analysis.

• Support operational readiness, backup, recovery, resiliency, availability, performance, and disaster-recovery activities.

Success Profile

To thrive in this role, you’ll demonstrate the following leadership competencies:

• Takes Accountability: Takes ownership of actions and follows through on commitments by courageously dealing with important problems, holding others accountable, and standing up for what is right.

• Drives Performance: Delivers results through realistic planning to accomplish goals.

• Makes Decisions: Generates effective solutions based on available information and makes timely decisions that are safe and ethical.

Basic Qualifications

• 7 or more years of experience in platform engineering, production support, DevOps, site reliability engineering, application operations, or infrastructure operations.

• 5 or more years of experience supporting business-critical production platforms with defined availability, escalation, and service-restoration expectations.

• Direct troubleshooting experience across applications, databases, servers, networks, middleware, integrations, and cloud services.

• Experience supporting on-call, shift-based, or follow-the-sun operations for global or time-sensitive business functions.

Technical Skill Set

• Platform engineering: Experience supporting applications, infrastructure, databases, middleware, integrations, monitoring, and cloud services.

• Commercial trading platforms: Knowledge of ETRM, CTRM, energy or commodity trading, risk, coordination, scheduling, settlement, or comparable critical platforms.

• Production reliability: Strong incident management, root-cause analysis, service-level, resiliency, availability, performance, and operational-readiness capabilities.

• Hybrid and cloud operations: Working knowledge of Windows, Linux, virtual machines, networking, storage, identity, Azure or AWS, backup, recovery, and disaster recovery.

• DevOps and automation: Experience with CI/CD, PowerShell, Bash, Python, Terraform, Azure DevOps, GitHub, Jenkins, or similar tools.

• Data and integration troubleshooting: Ability to analyze SQL and Oracle data, logs, APIs, batch processing, middleware, and data pipelines.

Preferred Qualifications:

• Ability to create clear runbooks, troubleshooting guides, known-error records, and handover notes.

• Experience supporting energy or commodities trading processes and applications.

• Experience improving support operations through automation, reusable playbooks, and continuous improvement.

• Experience using GitHub Copilot or similar tools responsibly for code analysis, test creation, and support automation.

• ITIL Foundation, Microsoft Azure, GitHub, or related production support, cloud, or DevOps certification.

• Analyzes complex applications, integration, and data-flow issues to identify practical solutions and preventive actions.

• Works effectively with business users, application teams, platform and infrastructure teams, vendors, and regional support partners.

• Communicates business impact, technical findings, recovery status, and next steps clearly in written and verbal updates.

• Applies structured troubleshooting to restore service, resolve recurring issues, and improve support processes.

• Applies security, change, release, documentation, and operational control requirements consistently.

Equal Opportunities Statement

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion are valued and everyone is treated with dignity and respect. We welcome applications from all individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.  We are committed to making reasonable adjustments throughout the recruitment process for candidates who require them, and we encourage applicants to let us know if there is anything we can do to ensure the process is accessible to them.  We value the diversity of thought, experience, and background within our business and believe that building a truly inclusive workplace enables every individual to thrive, contribute fully, and reach their potential.

Conditions of Employment

Successful candidates will be made a conditional offer of employment. The conditions include, but are not limited to: a satisfactory criminal records disclosure; satisfactory employment references over five years (where applicable); verification of qualifications, including any professional accreditation stated in the application; completion of a pre-employment medical, including a test for illicit or unprescribed drugs in accordance with the Company's safety policies; and the legal right to work on the agreed commencement date.

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Equal Opportunities and Inclusion Statement:

We are committed to promoting equal opportunities in employment and creating a workplace culture in which diversity and inclusion are valued and everyone is treated with dignity and respect. We welcome applications from all individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation.  We are committed to making reasonable adjustments throughout the recruitment process for candidates who require them, and we encourage applicants to let us know if there is anything we can do to ensure the process is accessible to them.  We value the diversity of thought, experience, and background within our business and believe that building a truly inclusive workplace enables every individual to thrive, contribute fully, and reach their potential.

Conditions of Employment:

Successful candidates will be made a conditional offer of employment. The conditions include, but are not limited to: a satisfactory criminal records disclosure; satisfactory employment references over five years (where applicable); verification of qualifications, including any professional accreditation stated in the application; completion of a pre-employment medical, including a test for illicit or unprescribed drugs in accordance with the Company's safety policies; and the legal right to work on the agreed commencement date.