Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences. Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the world’s largest brands, including Mars, L'Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarché use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
About the business:
Salsify helps brand manufactures, distributors and retailers in over 80 countries collaborate to win on the digital shelf. As a market leader globally, our products are shopper centric, frictionless and create memorable commerce experiences.
Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins and speed time to market.
Salsify ANZ works with many of Australia's biggest brands and retailers, we are the leader in what we do. We are now recruiting for an energetic and self-motivated individual to help us further grow our business and client base in the ANZ region.
About the role
We are seeking a strong, proactive programme manager to join our Platform Operations team. This is a critical role that will ensure that our large SaaS clients are supported through project implementations from initial scoping, through implementation and on to handover to our Client Success team.
You will be successful in this role if you have a passion for delivering projects successfully for clients, you are good at keeping teams (internal and external) on track to deliver projects to scope and on time, and you understand the importance of strong and regular communication to ensure clarity and alignment is maintained throughout each programme of work.
Key Responsibilities include:
- Working with both internal and external stakeholders to accurately and efficiently scope out project requirements
- Establishing a relationship with the customer through regular WIP meetings and status updates
- Developing governance management policies and standards to adhere to in the execution of a project
- Managing processes and resources across the project lifecycle
- Managing dependencies and project integration
- Preparing and executing project plans, including scope, schedule, budget, resources, and project outputs
- Managing and leading project teams, users, customers and other supporting roles to deliver on time, to the scope, requirements, cost and quality
- Monitoring and controlling each phase and step of the project
- implementation per the approved project plan, and ensure project objectives align with requirements
- Identifying and managing project risks and opportunities
- Managing multiple implementation and custom development projects across the business
- Ensuring clients are at the centre of each project: from initial scoping through implementation and successfully passed to the Client Success team to handle the ongoing relationship
- Ensuring our PXM Implementation Partners are set up for success and have a consistent and responsive point of contact in the local Salsify ANZ timezone
What we’re looking for
The ideal candidate:
- Exceptional Stakeholder Management skills
- Strong Vendor Management skills
- Strong and intentional communicator
- Ability to learn new systems and technologies and self-teach
- Experience working with and enhancing cloud-based software
- Team player and collaborator
What we can offer you
- An exciting and growing tech company with some of Australia’s largest retailers and brands as clients
- An excellent culture where staff are valued and heard
- A highly capable, skilled and motivated team that has a focus on supporting each other and working together
- Celebration of achievements, support for personal development and encouragement of idea sharing
- In office role with Fridays WFH
- Close to public transport and shops, with plenty of nearby parking.
#LI-AN1
Salsify loves a good success story and it would be our privilege to help write yours! We recognize that talent and potential come in all forms and that years of experience does not guarantee on-the-job effectiveness or leadership potential. Our hiring process involves recognizing a person’s achievements, subject matter expertise, and passion, not just check marks next to a job description. If you have an interest in our roles please do not hesitate to apply - we would be happy to speak with you!
A member of Talent '[email protected]' will be reaching out about next steps if we would like to move forward.
Salsify’s mission is to empower brand manufacturers to win on the digital shelf.
Helping brand manufacturers to win online is what we do. Our culture is who we are. We are empowered. We are positive thinkers. We take action. We care deeply. These values have driven Salsify’s growth and earned the company numerous top workplace awards.
We are headquartered in Boston, Massachusetts and have hubs in Lisbon (Portugal) and Sydney (Australia). If you are excited to work in a fast-paced environment with a team that values agility, curiosity and passion, we want to hear from you!
Please see our Candidate Privacy Statement for information on the personal data we process in connection with your application.
An Inclusive Place To Work
Salsify does not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. Studies have found that people of color and women do not apply to jobs if they do not meet all the requirements. At Salsify we are committed to empowering a diverse workforce. We ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Accommodations
Salsify is committed to an inclusive hiring process, and we aim to provide accommodations for persons with disabilities. If you need any accommodations for the application or throughout the interview process please contact [email protected].
What We Do
Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. The company’s Commerce Experience Management (CommerceXM) platform serves as the system of record for products, accelerates time to market for products, facilitates cross-team and cross-organization collaboration at scale, and provides the insights needed to continuously optimize product pages across channels. The result is shopper-centric, frictionless, and memorable commerce experiences. Great commerce experiences that are delivered efficiently improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
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