Technology at Primark
Our technology team is actively shaping the next wave of advancements. Engaged with innovative initiatives, your expertise will propel our business into the future. Collaborating with a creative team of tech enthusiasts, you’ll contribute your unique skills to fuel our technological advancements.
We are seeking an experienced Platform Product Owner to lead the strategy, development, and continuous improvement of a critical enterprise integration platform. This role is responsible for the end-to-end ownership of the product lifecycle, ensuring technology investments deliver measurable business value while meeting customer and operational needs. Working closely with business stakeholders, technology teams, and external partners, you will drive product innovation, shape roadmaps, prioritise delivery, and champion Agile ways of working. This is an exciting opportunity to influence large-scale technology transformation initiatives while leading the evolution of a high-profile platform within a dynamic and fast-paced environment.
Job DescriptionWhat you'll do
Own the full product lifecycle from discovery and design through development, optimisation, deployment, and ongoing operational support.
Define, manage, and prioritise the product backlog, ensuring alignment with business objectives, customer needs, strategic priorities, and product roadmaps.
Drive product delivery by prioritising features and enhancements based on business value, customer impact, cost efficiency, and measurable outcomes.
Lead agile planning activities including sprint planning, release management, dependency management, and continuous improvement initiatives across cross-functional teams.
Collaborate with stakeholders, customers, suppliers, and technical teams to gather insights, identify opportunities, and shape the future direction of the platform and products.
Communicate product progress, risks, opportunities, and strategic plans to senior stakeholders while driving product adoption and operational readiness across the organisation.
Ensure governance, compliance, budget management, vendor management, and operational excellence while supporting platform upgrades, release cycles, and transformation initiatives.
What you'll bring
3-5+ years' experience in Product Ownership, Product Management, Business Analysis, or Digital Technology Delivery within complex enterprise environments.
Proven experience managing product backlogs, roadmaps, and product evolution while working with multi-disciplinary Agile delivery teams.
Strong knowledge of Agile methodologies including Scrum, SAFe, DevOps practices, CI/CD pipelines, and modern product management techniques.
Demonstrated ability to lead cross-functional teams, influence stakeholders at all levels, and manage complex business and supplier relationships.
Strong strategic, analytical, and innovative mindset with the ability to balance customer experience, business value, operational performance, and cost management.
Experience managing platform products, release cycles, operational governance, budgets, licensing agreements, and vendor partnerships.
Excellent communication and stakeholder management skills with the ability to engage both technical and non-technical audiences and drive organisational change.
.About Primark
Primark was founded on a mission that everyone deserves to look and feel good – without paying more. We stand for great value without compromise, offering affordable fashion and everyday essentials that are made to last. Founded in Ireland in 1969, Primark is now an international fashion retailer with more than 470 stores across 18 countries in Europe, the US and the Middle East, employing more than 80,000 colleagues. Millions of shopper’s trust Primark every week for everything from everyday essentials like t-shirts and socks, to the latest fashion trends – all at unbeatable prices.
Primark is built on a belief and passion for physical stores – helping to bring high streets and retail centres to life and creating joyful, social experiences. The company is focused on driving positive change by giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes
Skills Required
- 3-5+ years of experience in Product Ownership, Product Management, Business Analysis, or Digital Technology Delivery within complex enterprise environments
- Experience managing product backlogs, roadmaps, and product evolution with multidisciplinary Agile delivery teams
- Knowledge of Agile methodologies, including Scrum, SAFe, DevOps practices, CI/CD pipelines, and modern product management techniques
- Experience leading cross-functional teams and influencing stakeholders at all levels
- Experience managing complex business and supplier relationships
- Strong strategic, analytical, and innovative mindset
- Ability to balance customer experience, business value, operational performance, and cost management
- Experience managing platform products, release cycles, operational governance, budgets, licensing agreements, and vendor partnerships
- Excellent communication and stakeholder management skills with technical and non-technical audiences
- Ability to drive organisational change
Primark Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primark and has not been reviewed or approved by Primark.
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Fair & Transparent Compensation — Pay is often characterized as fair or good compared to similar retail roles, and overtime availability can improve take-home earnings. Recent UK minimum-rate increases and the removal of age-related pay tiers reinforce a sense of improving pay fairness.
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Leave & Time Off Breadth — Paid time off stands out as comparatively strong for retail, with full-time roles described as having notably generous PTO alongside sick time and paid holidays. This breadth can increase the overall value of the compensation package beyond hourly wages.
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Parental & Family Support — Enhanced maternity, paternity, adoption, and surrogacy payments are positioned as meaningful additions to the rewards package. Ongoing colleague discounts and family-oriented support contribute to a more rounded benefits offering.
Primark Insights
What We Do
Primark is an international fashion retailer employing more than 80,000 colleagues across 17 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kids, as well as beauty, homeware and accessories. With a focus on creating great retail experiences, Primark has over 440 stores globally and continues to expand with the aim of reaching 530 stores by the end of 2026. Primark is working to make more sustainable fashion affordable for everyone through its Primark Cares strategy, a multi-year programme that focuses on giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. As part of this, Primark unveiled nine commitments it is working to achieve by 2030. These commitments include making all of its clothes from recycled or more sustainably sourced materials by 2030, halving carbon emissions across its value chain and pursuing a living wage for workers in its supply chain.
