Platform Product Manager - Connected Services

Posted 8 Days Ago
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Auburn Hills, MI, USA
In-Office
Senior level
Automotive
The Role
Lead the Subscription Services Platform product lifecycle, defining strategy, roadmaps, and KPIs for global, modular subscription offerings. Collaborate with engineering, brands, marketing, and regional teams to enable bundling, entitlement, trials, upgrades, renewals, and localized deployments while ensuring regulatory and UX compliance.
Summary Generated by Built In
Job Summary & Responsibilities

Join Stellantis: Drive the Future of Mobility Through Scalable Subscription Experiences 

Stellantis is accelerating its transformation into a world-class mobility technology company. At the heart of this evolution is our global software organization — building the platforms that power intelligent, personalized, and revenue-generating experiences across millions of vehicles. 

 

We are seeking a forward-thinking Platform Product Manager – Subscription Services to lead the evolution of our Subscription Product Platform. This platform enables dynamic bundling, lifecycle management, and geographic scaling of connected vehicle services across Stellantis’ global portfolio. From feature unlocks to premium packages and regional offerings, your work will define how customers engage with their vehicles over time — and how Stellantis delivers long-term value through digital touchpoints. 

 

This is a high-impact role at the intersection of software, strategy, and customer experience. You’ll collaborate across product lines, engineering, markets, and brand teams to bring subscription-based services to life — at scale. 

 

Join us in shaping how drivers interact with their vehicles in every region, every stage of ownership, and every subscription tier. 

 

Key Responsibilities 

  • Lead the full product lifecycle of Stellantis’ Subscription Services Platform, enabling seamless bundling, entitlement, and delivery of connected services across global regions and vehicle models. 
  • Define the platform vision, long-term strategy, and roadmap for subscription packages, service expansion, and customer engagement across the vehicle lifecycle. 
  • Build scalable frameworks for regional product offerings, market-specific content, and vehicle configuration compatibility, including during pre-contract planningdetermining the technical dependencies for features to be deployed on vehicles.  
  • Partner with engineering, brand, marketing, and regional operations teams to design and launch new subscription experiences for customers around the world. 
  • Translate product strategy into well-defined backlogs, user stories, and priorities that drive real business impact and customer satisfaction. 
  • Support the rollout of capabilities such as trial management, feature gating, service upgrades, renewals, retention offers, and package switching. 
  • Establish KPIs tied to product adoption, usage, value, customer churn, ARPU, engagement, and geographic penetration. 
  • Work cross-functionally with business and marketing partners on bundling optimization and customer segmentation across regions and provide capabilities to meet regional needs. 
  • Advocate for a modular, API-first platform that enables other teams to launch new vehicle services rapidly. 
  • Ensure customer experiences meet regulatory, localization, and brand standards across geographies. 
  • Communicate priorities, trade-offs, timelines, and risks clearly to stakeholders and executive leadership. 
Preferred Qualifications

Basic Qualifications:

 

  • Bachelor’s degree in Computer Science, Business, Engineering, or a related field. 
  • A minimum of 5 years of experience in product management, ideally with platform or SaaS subscription experience. 
  • Demonstrated success launching or managing subscription-based products, ideally across multiple regions or customer segments. 
  • Proven ability to define and scale modular, configurable platforms that serve diverse use cases. 
  • Strong understanding of product lifecycle management, bundling strategy, and customer engagement tools. 
  • Proven ability to prioritize effectively, influence cross-functional teams, and drive execution in a matrixed environment.  
  • Agile product development experience, with a bias for iteration and cross-functional collaboration. 
  • Strategic thinker with a customer-obsessed mindset and strong UX intuition. 
  • Excellent communication and stakeholder management skills. 
  • High business acumen with results-driven attitude and ability to manage competing priorities.  

 

Preferred Qualifications:

 

  • Master’s degree or MBA in Product Management, Computer Science, Engineering, or a related field
  • Experience in automotive software, connected services, or mobile ecosystems. 
  • Understanding of geographic expansion models, localization strategies, and regulatory challenges for subscription products. 
  • Familiarity with entitlement management systems, CRM platforms, or feature-on-demand infrastructure (e.g. Zuora, Salesforce). 
  • Experience working within a Scaled Agile (SAFe) environment. 
  • Proficiency with tools like JIRA, Confluence, and product analytics platforms. 

Skills Required

  • Bachelor's degree in Computer Science, Business, Engineering, or related field
  • Minimum of 5 years of experience in product management, ideally with platform or SaaS subscription experience
  • Experience launching or managing subscription-based products across multiple regions or customer segments
  • Proven ability to define and scale modular, configurable platforms
  • Strong understanding of product lifecycle management, bundling strategy, and customer engagement tools
  • Proven ability to prioritize, influence cross-functional teams, and drive execution in a matrixed environment
  • Agile product development experience with iterative delivery
  • Strategic thinker with strong UX intuition and customer-obsessed mindset
  • Excellent communication and stakeholder management skills
  • High business acumen with results-driven attitude and ability to manage competing priorities
  • Master's degree or MBA
  • Experience in automotive software, connected services, or mobile ecosystems
  • Understanding of geographic expansion, localization strategies, and regulatory challenges for subscription products
  • Familiarity with entitlement management systems, CRM platforms, or feature-on-demand infrastructure (e.g., Zuora, Salesforce)
  • Experience working within a Scaled Agile (SAFe) environment
  • Proficiency with JIRA, Confluence, and product analytics platforms

Stellantis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stellantis and has not been reviewed or approved by Stellantis.

  • Pay Growth & Progression Contract-driven increases lifted hourly wages roughly 25% over 4.5 years and restored cost-of-living adjustments, pushing top rates near $42 per hour by the end of the agreement. Union hourly positions appear to have benefited most since the 2023 deal.
  • Affordable Benefits UAW-represented hourly workers pay no premiums and about 3% of total healthcare costs while receiving comprehensive medical, dental, vision, and wellness coverage. This creates materially lower out-of-pocket costs for represented hourly roles.
  • Retirement Support Post-2007 hourly hires receive a 10% employer 401(k) contribution and legacy workers saw defined-benefit improvements with retiree bonuses. Salaried roles also cite a 401(k) with employer match and contribution up to a maximum of 8%.

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The Company
HQ: Auburn Hills, MI
104,031 Employees

What We Do

Our storied and iconic brands embody the passion of their visionary founders and today’s customers in their innovative products and services: they include Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall and mobility brands Free2move and Leasys. Powered by our diversity, we lead the way the world moves – aspiring to become the greatest sustainable mobility tech company, not the biggest, while creating added value for all stakeholders as well as the communities in which we operate.

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