Platform Partner Manager

About Us

AfterShip, recognized as a Great Place to Work Certified company, is at the forefront of transforming the global eCommerce landscape. Our mission is to empower eCommerce retailers to create and manage the world’s best online shopping experiences. Powering over 4.4 billion shipment trackings for over 20,000 global brands like Samsung, GymShark, Dr. Squatch, Citizen, Mejuri and Aesop, AfterShip revolutionizes how businesses engage with customers after purchase. We are pioneering AI-driven post-purchase solutions, from smart shipment tracking and returns management to personalized product recommendations and AI-powered delivery estimates.

Having secured a $66 million Series B in 2021, we are accelerating our growth and continuing to shape the future of eCommerce.

At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.

We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

Your Mission: 

As a Platform Partner Manager, your primary objective will be to forge and nurture strategic partnerships with world-renowned eCommerce platforms like TikTok Shop. Your role is crucial in expanding our market presence, enhancing our service offerings, and unlocking new avenues for revenue growth.

This position offers a unique opportunity to shape our Platform Partnerships strategy from the ground up, leveraging your expertise to establish a strong foothold in the global market. You'll work within our Global Partnerships team, coordinating across time zones and regions to ensure cohesive and effective partnership strategies.

The ideal candidate is ambitious and eager to grow a career in partnership management. You have a collaborative mindset and excel in a team environment. You are excited about being part of a fast-paced and innovative company, and are delighted to contribute your detail-oriented approach to work and passion for relationship-building.

This role is part of AfterShip's Global Partnerships team. As such, there may be the need to work outside of regular office hours for team meetings or in order to collaborate with members of the team in APAC and EMEA up to twice a week. 

Sound like a fit for you? Then send us an application - we'd love to hear from you!

What You’ll Do: 

• Develop and maintain robust relationships with key eCommerce and social platforms, with TikTok Shop being your primary focus partners;
• Identify and capitalize on integration and collaboration opportunities;
• Work closely with product, marketing, sales, and customer success teams to align partnership objectives with company goals;
• Create a strategic GTM plan that can support our platform partners like TikTok Shop
• Drive innovative strategies to enhance partner engagement and success.

Who We're Looking For:

• 2+ years of relevant experience in sales, business development, or partnership roles, ideally with a focus on eCommerce platforms;
• Exceptional interpersonal skills and high emotional intelligence;
• Deep understanding of the B2B SaaS and eCommerce landscapes;
• Proven track record in establishing successful partnerships in eCommerce or related industries.
• Strategic thinker with strong commercial acumen to navigate complex partnership deal cycles at the enterprise level;
• Ambitious, team-oriented, and passionate about building and nurturing business relationships.
• Mandarin proficiency is strongly preferred

At AfterShip, we understand that not all applicants will have skills that match the job description exactly. We value diverse experiences and respect that experience comes in many different forms, so even if you feel you may not meet every qualification to a T then we still encourage you to apply. We are always looking for people who can help us continue to raise the bar for our team and who want to join us on our mission. 

 
Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.
  

Perks:

• Competitive compensation
• Remote-first/hybrid-flexible work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations
  

Salary range for this role: USD$ $150,000 - 176,000 on-target earnings

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job posting is for a new position