Jobs at AfterShip

Own strategic enterprise SaaS accounts, driving retention, renewals, commercial negotiations, expansion, and customer outcomes. Build executive relationships, lead QBRs and onboarding, identify churn risks, influence product roadmaps, and collaborate cross-functionally. Mentor other CSMs while managing complex stakeholders across global time zones. Travel up to 20% for client meetings, executive sessions, and trade events.

Own sales and renewals forecasting, revenue data accuracy, pipeline and attribution analysis, quota and territory tracking, and sales technology administration. Partner with Sales, Customer Success, Finance, Legal, and Partnerships on reporting, compensation, deal desk support, vendor management, and cross-functional GTM initiatives. Drive projects to completion, resolve system and data issues, and prepare QBR and MBR materials for leadership.

Provides deal desk and sales operations coverage for B2B SaaS opportunities during an eight-month maternity leave term. Partners with Account Executives, Finance, and Legal to structure pricing, discounts, payment terms, contracts, and approvals. Reviews non-standard terms, maintains deal data in DealHub and the CRM, resolves commercial issues, guides sales teams through processes, and recommends improvements to Revenue Operations workflows.

Drive mid-market pipeline through high-volume outbound prospecting (calls, email, LinkedIn). Research and prioritize accounts, qualify leads, run discovery, and book meetings for Account Executives. Maintain accurate CRM records, act on coaching, and collaborate with AEs and Marketing to convert activity into sales-accepted meetings.

As a Solutions Engineer, you will partner with sales and customer teams to drive product adoption and revenue growth, design solutions, and validate technical fit for mid-market and enterprise customers.

The Solutions Engineer at AfterShip delivers technical solutions for eCommerce platforms by engaging in discovery, assessing integration readiness, and collaborating with team members to enhance customer success and product adoption.

Lead and scale a 6–8 person BDR team for North America outbound. Coach on live calls, manage pipeline and KPIs, build outbound sequences, own onboarding/ramp, recruit and hire, and partner with Marketing and RevOps to convert meetings into revenue.

Full-cycle Mid Market Account Executive responsible for outbound prospecting, discovery, demos, negotiation, closing, and account expansion. Manage pipeline in HubSpot, collaborate with Solutions Architects and Product Marketing, and meet quota while self-sourcing a majority of opportunities.