Jobs at AfterShip

Creates high-volume marketing design assets for paid advertising, demand generation campaigns, websites, email, social media, and events. Develops static and simple motion graphics, product UI snippets, campaign identities, and templated wireframes using Figma and the company design system. Builds AI-native production workflows with tools such as Claude Design, Midjourney, Runway, and Figma AI, while owning projects end to end and iterating quickly.

Own the revenue operations backbone for Sales, Customer Success, and Partnerships. Manage forecasting cadences, CRM and sales technology administration, pipeline and attribution analysis, quota and territory support, data quality, QBR preparation, and variable compensation support. Drive cross-functional tooling, process, and integration initiatives to completion while partnering with Finance, Legal, Deal Desk, and GTM leadership.

Own the revenue operations backbone for Sales, Customer Success, and Partnerships. Responsibilities include managing sales and renewals forecasting, reconciling ARR and attainment, analyzing pipeline and attribution, supporting quotas and territories, administering the sales technology stack, driving cross-functional initiatives, coordinating vendor and licensing processes, supporting deal desk and partnerships, preparing leadership reviews, and assisting with variable compensation calculations.

Own new-logo enterprise sales across North American eCommerce retailers and D2C brands. Build account strategies, conduct executive-level discovery, quantify business value, and lead complex six-month-plus sales cycles through negotiation and close. Coordinate Solutions Architects, Marketing, Professional Services, RevOps, partners, and Customer Success while navigating security, legal, and procurement reviews. Maintain accurate forecasts in HubSpot, use Gong for coaching, and ensure successful customer handoffs.

Own strategic enterprise SaaS accounts, driving retention, renewals, commercial negotiations, expansion, and customer outcomes. Build executive relationships, lead QBRs and onboarding, identify churn risks, influence product roadmaps, and collaborate cross-functionally. Mentor other CSMs while managing complex stakeholders across global time zones. Travel up to 20% for client meetings, executive sessions, and trade events.

Drive mid-market pipeline through high-volume outbound prospecting (calls, email, LinkedIn). Research and prioritize accounts, qualify leads, run discovery, and book meetings for Account Executives. Maintain accurate CRM records, act on coaching, and collaborate with AEs and Marketing to convert activity into sales-accepted meetings.

As a Solutions Engineer, you will partner with sales and customer teams to drive product adoption and revenue growth, design solutions, and validate technical fit for mid-market and enterprise customers.

The Solutions Engineer at AfterShip delivers technical solutions for eCommerce platforms by engaging in discovery, assessing integration readiness, and collaborating with team members to enhance customer success and product adoption.

Full-cycle Mid Market Account Executive responsible for outbound prospecting, discovery, demos, negotiation, closing, and account expansion. Manage pipeline in HubSpot, collaborate with Solutions Architects and Product Marketing, and meet quota while self-sourcing a majority of opportunities.