Platform Owner - Public Cloud

Posted 6 Days Ago
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Reading, Berkshire, England, GBR
Hybrid
Senior level
Fashion • Retail
The Role
Lead Primark's Cloud Engineering & Operations to deliver self-service cloud platforms and capabilities. Establish governance for security, finances, deployment and compliance; drive quality, SLAs, observability, and operational performance. Provide senior technical direction, resolve escalations, manage stakeholders, and coach/line-manage internal and partner cloud engineering teams.
Summary Generated by Built In
Company Description

Because we strive to put people first.  
Culture, our way. 

Technology at Primark

What’s a career at Primark all about? The positive impact you’re making, the experiences you’re having and the people you’re with. You’re our inspiration. Embrace what sets you apart, own your career and develop in ways you never expected. Leave your mark. And do it your way.  

Job Description

What You’ll Get 

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best.

Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.  

Qualifications

What You’ll Do as a Platform Owner – Public Cloud

We want you to feel challenged and inspired. Here, you’ll develop your skills across a range of responsibilities:

  • Lead the Cloud Engineering & Operations function in partnership with Primark’s technology partners, delivering new platform capabilities and self‑service cloud services that enable product teams to deliver value at speed
  • Establish and oversee governance frameworks covering financial management, security operations, deployment best practices, and policy compliance.
  • Define and enforce quality standards, service‑transition rigour, and security compliance to enhance operational performance across metrics such as availability, workload utilisation, and SLA adherence.
  • Serve as a senior technical leader, setting technical direction, resolving escalations, and clearly communicating complex technical matters to senior stakeholders.
  • Manage key stakeholder expectations while ensuring the timely and high‑quality delivery of team priorities and cloud platform roadmaps.
  • Coach, mentor, and line‑manage cloud engineering talent (internal and partner teams), while fostering accountability, continuous improvement, and alignment with Primark’s engineering strategy.

Additional Information

What You’ll Bring

Here at Primark, we want everyone to feel valued so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

  • Proven leadership experience (8+ years) in Cloud and/or SRE functions, with deep expertise in Microsoft Azure, cloud service models (PaaS, Serverless, Containers), and Infrastructure‑as‑Code governance.
  • Strong technical capability in designing and delivering scalable, fault‑tolerant, secure cloud systems, supported by observability, logging, and monitoring best practices.
  • Solid understanding of security operational frameworks, financial management (budgeting, forecasting), and enterprise‑grade operational processes.
  • Hands‑on experience with Terraform (desirable) and exposure to additional cloud platforms such as Google Cloud Platform.
  • Demonstrated ability to lead, mentor, and collaborate with diverse engineering teams—including third‑party partners while advocating for DevOps, Agile, Lean, CI/CD, and modern engineering practices.
  • Highly organised, strategic, and visionary technologist who can identify emerging technologies, translate them into business value, and bring teams along through strong interpersonal, analytical, and problem‑solving skills.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark 

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.  

If you need any reasonable adjustments or have an accessibility request, during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology please contact your talent acquisition specialist. 

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss. 

#LI-Hybrid

Skills Required

  • Proven leadership experience (8+ years) in Cloud and/or SRE functions
  • Deep expertise in Microsoft Azure
  • Experience with cloud service models: PaaS, Serverless, Containers
  • Infrastructure-as-Code governance
  • Designing and delivering scalable, fault-tolerant, secure cloud systems with observability, logging, and monitoring
  • Understanding of security operational frameworks and enterprise-grade operational processes
  • Financial management experience (budgeting, forecasting)
  • Hands-on experience with Terraform
  • Exposure to Google Cloud Platform
  • Experience leading, mentoring, and collaborating with diverse engineering teams and third-party partners
  • Advocacy and experience with DevOps, Agile, Lean, and CI/CD practices

Primark Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Primark and has not been reviewed or approved by Primark.

  • Fair & Transparent Compensation Pay is often characterized as fair or good compared to similar retail roles, and overtime availability can improve take-home earnings. Recent UK minimum-rate increases and the removal of age-related pay tiers reinforce a sense of improving pay fairness.
  • Leave & Time Off Breadth Paid time off stands out as comparatively strong for retail, with full-time roles described as having notably generous PTO alongside sick time and paid holidays. This breadth can increase the overall value of the compensation package beyond hourly wages.
  • Parental & Family Support Enhanced maternity, paternity, adoption, and surrogacy payments are positioned as meaningful additions to the rewards package. Ongoing colleague discounts and family-oriented support contribute to a more rounded benefits offering.

Primark Insights

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The Company
HQ: Dublin, Dublin
37,781 Employees
Year Founded: 1969

What We Do

Primark is an international fashion retailer employing more than 80,000 colleagues across 17 countries in Europe and the US. Founded in Ireland in 1969 under the Penneys brand, Primark aims to provide affordable choices for everyone, from great quality everyday essentials to stand-out style across women’s, men’s and kids, as well as beauty, homeware and accessories. With a focus on creating great retail experiences, Primark has over 440 stores globally and continues to expand with the aim of reaching 530 stores by the end of 2026. ­­ Primark is working to make more sustainable fashion affordable for everyone through its Primark Cares strategy, a multi-year programme that focuses on giving clothing a longer life, protecting life on the planet and supporting the livelihoods of the people who make Primark clothes. As part of this, Primark unveiled nine commitments it is working to achieve by 2030. These commitments include making all of its clothes from recycled or more sustainably sourced materials by 2030, halving carbon emissions across its value chain and pursuing a living wage for workers in its supply chain.

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