Welcome to a new era of learning, where individuals and organizations come to transform goals into measurable success. At ACI Learning, we believe that anything worth doing is worth leading the way—with innovation, exceptional experiences, and impactful results.
We provide a full ecosystem of learning and development solutions that empower people and businesses to lead with confidence, learn with purpose, and achieve outcomes that matter. Join us, and together, we'll shape the future of skill-building and professional growth.
Imagine collaborating with over 200 of the brightest minds who are passionate, grounded, and dedicated to shaping the future of eLearning. Together, we're not just a team; we're a movement in one of the most exciting times in tech.
At ACI Learning, work isn’t just a job. It’s a passion we pour into every project, every day. We celebrate creativity, innovation, and the joy of doing what we love.
Are you ready to be part of something transformative? Dive into a world of collaboration, growth, and endless potential. Apply now and help lead the change!
ACI Learning is a leading provider of audit, cybersecurity and IT training solutions, empowering individuals and organizations worldwide to improve their technical capabilities and their cybersecurity with compelling and comprehensive training. Our leadership position extends even further to our new SaaS Learning Platform myACI that goes beyond audit, cyber and IT training to provide organizational and individual knowledge assessment, analytics and training delivery with integrated AI to understand capabilities and skill gaps for organizations.
The Platform Operations Specialist, Content Operations, plays a critical role in ensuring the accuracy, consistency, and efficiency of our platform content. This role manages content operations, develops and maintains automation and bots, and supports integrations to enable seamless data flow across systems. The specialist partners closely with product, engineering, and support teams to maintain high-quality platform operations and deliver an exceptional user experience.
What You'll Need (Requirements)Minimum Qualifications:
Bachelor’s degree in a related field and at least 2 years of experience in platform operations, content systems, or related technical operations roles.
Proficiency with RPA tools and/or automation via programming (e.g., Python, UiPath, Zapier, or similar).
Experience working with system integrations and APIs.
Experience with content management systems (CMS) or learning management systems (LMS).
Preferred Qualifications:
Exposure to enterprise platforms such as Salesforce, ServiceNow, or Workday.
Knowledge of version control systems (e.g., Git).
Experience with QA frameworks or testing automation tools.
Familiarity with database management and SQL queries.
Proficient in Selenium or a similar browser automation framework.
Understanding of eLearning standards (SCORM, xAPI, LTI, etc.).
Skills:
Excellent collaboration and communication skills.
Strong problem-solving and process-oriented mindset.
What We're Counting On From You
Load, update, and QA content across multiple platforms to ensure accuracy, consistency, and usability.
Build, maintain, and optimize automation scripts and bots to streamline workflows and reduce manual processes.
Support, troubleshoot, and enhance integrations that connect content and data flows across platforms.
Perform regular audits of content and workflows, identifying gaps, errors, and opportunities for improvement.
Develop and maintain process documentation, guidelines, and best practices to drive operational consistency.
Partner with product, engineering, content, and support teams to improve processes, resolve issues, and ensure smooth operations.
Identify, prioritize, and implement enhancements to improve platform efficiency, scalability, and reliability.
Track and communicate progress, automation wins, and integration health to stakeholders.
Objective 1: Build foundational knowledge of content and automation ecosystem
Objective 2: Identify opportunities for near-term impact
Objective 3: Advance automation and integration effectiveness
At ACI Learning, we offer a competitive, experience-driven salary range that aligns with your qualifications and contributions. To that end, the posted salary range reflects our most reasonable assumption of pay for this position at the time of posting.
Comprehensive medical, dental, and vision coverage—starting the 1st of the month after your hire date.
Four weeks of paid parental or medical leave, so you can focus on what matters most.
Flexible PTO policy, sick time, and eight paid holidays — because we believe in balance.
401(k) retirement plan with immediate vesting and up to 5% matching contributions — we invest in your future from day one.
One free course each year after 90 days — advancing your skills is part of the job.
Tuition assistance to support your continued education and professional growth.
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What We Do
ACI Learning is a leading provider of tech-enabled training in cybersecurity, IT, and other essential technology skills. Designed for today’s learners and tomorrow’s workforce, our flexible delivery model meets people where they are—whether that’s online, in the classroom, or in a hybrid setting. Our learning experience is built for outcomes. From hands-on labs and real-world scenarios to assessments that benchmark skills and guide growth, ACI Learning empowers individuals and teams to gain practical knowledge and apply it with confidence. With expert-led content, a dynamic platform, and a relentless focus on learner success, we deliver training that works—and results you can measure.
