Element employees make a difference in the lives of others every day. We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience. This takes hard work and innovation, and we need more like-minded people on our team.
About the Role
We’re looking for a Platform Manager to join our team as Platform Manager – Maintenance. The Platform Manager role exists to ensure Element’s maintenance platform reliably supports clients, vendors, and internal teams by translating business and operational needs into scalable, supportable platform capabilities. This role owns the day-to-day health, integration effectiveness, and operational readiness of the platform, acting as the primary bridge between the business, clients, vendors, and IT.
What You'll Do
- Act as steward and business owner of the maintenance platform, ensuring reliability, usability, and consistency across workflows, data, and integrations.
- Partner with IT and engineering through issue triage, resolution, and prevention to maintain platform stability and performance.
- Translate business, client, and operational requirements into clear, actionable platform requirements, user stories, and acceptance criteria.
- Own the operational health of platform integrations across vendors, shop systems, and internal applications.
- Partner with operations, client teams, vendors, and IT to ensure platform changes are understood and adopted.
- Define and track platform success metrics including uptime, performance, integration reliability, and adoption enablement.
- Use low-code and automation tools to prototype workflows, reduce manual effort, and validate improvements prior to full engineering investment.
- Support rollout, documentation, and training for platform changes while driving continuous improvement.
Basic Qualifications
- Minimum 5+ years in platform, systems, operations, or technology-enabled roles supporting complex, multi-stakeholder environments.
- Experience with platform integrations and ecosystem management.
- Working knowledge of SQL, Power BI, or similar tools.
- Strong communicator with the ability to translate complex operational needs into scalable platform solutions.
Preferred Qualifications
- Experience in fleet, automotive, SaaS, or marketplace ecosystems.
- Familiarity with maintenance or shop systems such as scheduling, invoicing, or repair workflows.
- Experience with low-code or automation tools.
- Agile, Scrum, PMP, Power Platform, or industry-related certifications.
- Education: College/University degree preferred.
Location
Current Location: Mississauga. Our Mississauga office will move to 1 Adelaide in Toronto in September 2026.
The hiring base salary range for this position is $99,200 to $136,400 annually. Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data. Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location. Candidates hired to work in other locations will be subject to the pay range associated with that location.
What’s in it for You
• A culture of innovation, empowerment, decision-making, and accountability
• Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness (for qualified roles)
• Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays) (for qualified roles)
Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.
Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws. Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to [email protected] or call (800) 665-9744. Element Fleet Management also uses AI-assisted tools to help screen and assess applications. These tools analyze information you provide (for example, your rēsumē and screening responses) to identify job-related skills, qualifications, and experience. AI outputs do not by themselves determine whether you advance or receive an offer – they assist recruiters and hiring managers. Final hiring decisions are made by people.
Top Skills
What We Do
Element Fleet Management (TSX: EFN) is the leading global fleet management company, providing world-class management services and financing for commercial vehicle and equipment fleets. Our suite of fleet management services span the total fleet lifecycle, from acquisition and financing to program management and remarketing – helping customers optimize performance and improve productivity.
