Technology Product Manager

Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What’s Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.

The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.

Holman is currently accepting applications for the position of Technology Product Manager (Salesforce)

Primary Tasks:

• Develop a deep understanding of the users, current platform features, the domain, and always try to identify “what problem are we trying to solve?”
• Discover, define and validate problems presented by user insights, stakeholder priorities, organizational needs, and technical team members. 
• Ideate simple, creative solutions for functionality needed to move business objectives forward.
• Develop and maintain a comprehensive product roadmap, prioritizing features and enhancements based on market trends, user feedback, and business priorities.
• Build a clear vision and scope documentation. Define minimum viable product; identify trade-offs between feature set and time to market.
• Partner with Business Analysts(s) and UX Designers to document use cases, workflows, wireframes, design requirements, and other materials needed to support product creation and refinement
• Collaborate with Business Analysts to translate product requirements into Epics, User Stories, and build a shared understanding with the technical and support teams
• Define product goals and metrics for the platforms you support
• Be the voice of the users – advocating for user focused improvements and experiences 
• Collaborate with clear communication and a positive, results-oriented approach with internal teams and departments
• Coordinate with product peers and their teams to share learnings and ensure quality cross-platform experience
• Provide input and lead improvement of product team organizational procedures and processes. 
• Coach teams to encourage a growth and innovation mindset. Ensure team is learning and implementing product management best practices.
• Set clear objectives and expectations for the scrum teams and ensure they have the necessary resources and tools to excel in their roles.
• Monitor the progress of ongoing projects, identify potential roadblocks, and take corrective actions to keep projects on track.
• Foster strong partnerships with engineering, design, marketing, and other relevant teams to ensure smooth product development, launch, and post-launch support.
• Coordinate efforts between different teams to address dependencies and maximize efficiency in the product development process.
• Engage with internal and external stakeholders to understand their needs, gather feedback, and communicate product plans and updates effectively.
• Manage expectations and provide regular updates on product development progress, milestones, and potential changes in scope.
• Establish key performance indicators (KPIs) and metrics to evaluate product success and identify areas for improvement.
• Analyze product performance data and user feedback to drive data-driven decisions for product enhancements and future iterations.
• Perform all other duties and special projects as assigned.

You’ll be a great fit if:

• You are an experienced product manager or business analyst who is comfortable spending time in the problem space 
• You can manage complexity and adjust your process to the context you’re working in 
• You’re as comfortable building a must have feature as you are improving a metric, or driving a long term business outcome 
• Your natural inclination is to work collaboratively, to be transparent and seek and give feedback continuously 
• You are comfortable leading teams, both directly and indirectly to build great experiences. 
• You thrive under pressure and in a fast paced environment

Education and/or Training:

• Bachelor’s degree in Computer Science, Engineering, Business Administration, or a related field.
• Proven experience as a Product Manager or in a similar leadership role within the IT industry.

Relevant Work Experience:

• 5+ years’ experience, including 2+ at a leadership level
• Extensive knowledge and experience within own function and general knowledge of areas, departments and/or function(s) within and across other disciplines
• Extensive knowledge of Salesforce platform services, architecture and data models.

• Excellent leadership, communication, and interpersonal skills, with the ability to inspire and motivate teams.
• Solid analytical and problem-solving abilities, leveraging data to inform decision-making.
• Business acumen and the ability to align product strategies with organizational goals.
• Familiarity with technology trends and the ability to anticipate market needs and opportunities.
• Experience with project management tools and product management software is a plus.
• Strong understanding of software development processes and methodologies, particularly agile practices.

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At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That’s why we are listening, open to learning new things – about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It’s The Holman Way.

At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type):

• Health Insurance
• Vision Insurance
• Dental Insurance
• Life and Disability Insurance
• Flexible Spending and Health Savings Accounts
• Employee Assistance Program
• 401(k) plan with Company Match
• Paid Time Off (PTO)
• Paid Holidays, Bereavement, and Jury Duty
• Paid Pregnancy/Parental leave
• Paid Military Leave
• Tuition Reimbursement

Benefits:

Regular Full-Time

We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.

Click here for Washington State benefit information.

Temporary or Part-Time

In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.

Click here for Washington State benefit information.

Pay:

We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location, starting in the range of $112,160.00 - $176,645.00 USD annually for full time employees. The annual compensation range is comprised of base pay and bonus earnings.

Equal Opportunity Employment and Accommodations:

Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

If you are a person with a disability needing assistance with the application process, please contact [email protected]

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.