Platform Management-Manager

FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 100+ countries make better decisions. Join our world-class team today and fulfill your career potential!

The Opportunity

“At FICO, we believe in the power of data-driven intelligence to transform the way organizations make and apply decisions. We are seeking a talented and intellectually curious individual who is passionate about progressing FICO’s market leading decisioning technology. Platform Management-Manager is responsible for the overall success of the Intelligent Decisions platform capabilities and provides client perspective, product expertise and sales support throughout the product lifecycle. This opportunity requires an ability to interact across functional disciplines including product development, support and sales” – Director, Platform Management

What You’ll Contribute

• Provide market insight, client perspective, and product expertise throughout all phases of the product lifecycle.
• Execute on platform roadmap to drive Agile delivery and value creation for customers.
• Collaborate with engineering teams to develop Epics, Stories and Acceptance criteria for platform features and enhancements by building use cases, user personas, and demos.
• Drive backlog prioritization by balancing customer needs with areas that add value and improve total cost of ownership.
• Liaise with market-facing teams and customers to understand market requirements and translate them into product requirements.
• Have a regular cadence with development teams. Provide input and guidance during the development lifecycle to ensure achievement of requirements in terms of both feature/function, usability, and quality.
• Drive planning and execution of backlog grooming, release planning and launch readiness activities.
• Provide oversight, encourage collaboration, and offer guidance to Engineering Teams without becoming tactically involved in the Engineering teams’ process. 
• Propose and implement ideas for continuous improvement.

What We’re Seeking

• Bachelor’s degree, preferably in a technical or financial field or equivalent commercial experience.
• Experience with business rules and decisioning technology in general
• 7-10 years of relevant experience in Platform management domain
• Product management experience, preferably in enterprise software combined with a proven grounding in the product management discipline.
• Software engineering background preferred.
• Repeated success in taking a product through all stages of the product lifecycle.
• Proven background and practical experience in developing, managing, and delivering software projects, feature/function prioritization, and assessment.
• Demonstrated ability to think strategically about product and business issues while managing and implementing tactical product plans.
• Experience in Agile development process, including ability to develop user stories.
• Ability to interact with and work across different internal and external functional disciplines.
• Exceptional analytical and problem-solving skills with attention to detail.
• Leadership-level communication skills, including strong verbal, written and presentation skills.
• Ability to prioritize tasks, manage multiple projects, and demonstrate a sense of urgency to meet commitments.

Our Offer to You

• An inclusive culture strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make an impact and develop professionally by leveraging your unique strengths and participating in valuable learning experiences.
• Highly competitive compensation, benefits and rewards programs that encourage you to bring your best every day and be recognized for doing so.
• An engaging, people-first work environment offering work/life balance, employee resource groups, and social events to promote interaction and camaraderie.

Why Make a Move to FICO?

At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, optimization, and much more.

FICO makes a real difference in the way businesses operate worldwide:

• Credit Scoring — More than 90% of US credit decisions involve the FICO Score.

• Fraud Detection and Security — 4 billion payment cards globally are protected by FICO fraud systems.

• Lending — 3/4 of US mortgages are approved using the FICO Score.

Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We help many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks!

Learn more about how you can fulfil your potential at www.fico.com/Careers

FICO promotes a culture of inclusion and seeks to attract a diverse set of candidates for each job opportunity. We are an equal employment opportunity employer and we’re proud to offer employment and advancement opportunities to all candidates without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. Research has shown that women and candidates from underrepresented communities may not apply for an opportunity if they don’t meet all stated qualifications. While our qualifications are clearly related to role success, each candidate’s profile is unique and strengths in certain skill and/or experience areas can be equally effective. If you believe you have many, but not necessarily all, of the stated qualifications we encourage you to apply.

Information submitted with your application is subject to the FICO Privacy policy at https://www.fico.com/en/privacy-policy