Platform Engineer

We’re not your average benefits platform – we’re the driving force that uplifts people’s lives. Our technology connects the entire benefits ecosystem, creating better outcomes for employers, employees, brokers, and providers.

Our mission is clear: to build a world where everything works at its best, ensuring every employee gets the support they need to thrive—both at work and beyond.

As a Platform Engineer at Ben, you will join us to ensure stable, secure & scalable operations and an excellent developer experience.

We’re looking for self-starters who are seeking a fast-paced environment where they can make a difference. Our team is small, which means high autonomy, ownership, and responsibility. We love what we do, have fun and, while we ship on time, take life-work balance seriously.

• Infrastructure Automation: Set up infrastructure components using Terraform (via Terragrunt) with maintainability, scalability & reliability in mind

• Developer Tooling: Tooling and processes to support product squads in increasing the speed, reliability and visibility of their development workflows

• Observability: Tooling and processes to improve monitoring, logging, events and tracing at both the infrastructure and application layer

• Collaborating: Working with product squads to deliver infrastructure to support new services/features in a secure and scalable manner

• Resource Optimisation: Working to right-size our services and implement features such as auto-scaling to increase the cost effectiveness of our platform and reduce waste

• Security: Collaborating with the security squad on projects to increase our security posture, such as improving our least privilege approach to IAM roles for users and services

• Documentation: Maintaining clear and up-to-date documentation for systems and procedures to increase product squad self-service

• Have built cost-effective, secure systems in AWS - you understand the trade-offs between different services and can make pragmatic infrastructure decisions.

• Are comfortable with containerised applications (we run on ECS/Fargate) and have used Infrastructure as Code tooling like Terraform to manage cloud resources.

• Have worked extensively with monitoring and observability tools (we use Datadog and Sentry) and know how to debug issues in production.

• Can write solid shell and Python scripts to automate common tasks and build internal tooling.

• Communicate clearly with both technical and non-technical audiences - you can explain complex infrastructure decisions to product teams and leadership.

• Experience implementing SLIs/SLOs and helping product teams track service reliability.

• Background working in ISO 27001 or SOC2 compliant environments.

• Advanced Python development skills (our platform team maintains Python tooling deployed via Lambda).

• Need a slow pace to feel comfortable - we move fast, and we prioritise action, even when the path isn’t perfectly clear

• Are uncomfortable being accountable for outcomes - this role involves owning projects end-to-end and being responsible for making them succeed and delivering them at a high quality

• Prefer maintaining the status quo - we want to challenge assumptions and push for better ways of working

• Prefer a highly structured environment with established processes and clearly defined boundaries - we’re still building, and sometimes that means creating the path as we go

• Struggle with ambiguity or expect prescriptive direction - you’ll get support and context, but you’ll need to figure things out and take ownership

• Wait for others to step up, or to be told what to do - We are a high-performance and high-reward work place and are looking for people who are proactive

Not sure if you meet 100% of the requirements?

That’s okay - we know that not everyone follows a linear career path, and we value diverse perspectives and growth mindsets. If you have a solid technical foundation and a strong interest in full stack engineering, we’d still love to hear from you. That said, this role does require hands-on experience, so please only apply if you feel confident you can contribute meaningfully from day one.

It’s important to us to practise what we preach when it comes to our benefits. We know what good looks like and we want to provide the best for our team, with a comprehensive and inclusive benefits package. This means you have a choice over the things that are most important to you.

💰 Competitive base salary + equity, so you own what you build

💳 £100 monthly personal Ben Balance: for whatever works for you, whether that's Netflix, Spotify, or a really expensive cup of coffee! This allowance will increase by €50 for each year of service until you reach €250

🏠 £500 work from home allowance to help you set yourself up for success, whether that's a standing desk, a comfy chair, or the tech setup that works best for you

📚 £1,000 annual L&D budget to invest in your professional development, from conferences and courses to coaching and books

🏖 28 days of holidays a year plus bank holidays, and an option to buy or sell 2 days per year. Also, your annual holiday entitlement will increase to 30 days after your 3rd year of service!
🎈 Day off for your birthday

🧠 Comprehensive and tailored mental health support and professional coaching through a leading provider

🌴 Work-from-abroad scheme, so you can support your travels, enjoy an extended holiday, or visit loved ones.

🍼 Enhanced parental leave and workplace nursery scheme to support with the cost of childcare in a nursery setting

❤️ Comprehensive Private Medical Insurance

💌 Funded Life Assurance cover with the option to voluntarily increase - this also includes an annual health check

🧠 Comprehensive and tailored mental health support and professional coaching through a leading provider

We are organically growing a brilliantly diverse, inclusive and respectful bunch of people we are extremely proud of. This should go without saying but all applications are very much welcome. If you need any adjustments to support you with your application, just let us know by emailing [email protected]. You can learn more about DEI at Ben here.