Platform Engineer
What is PerfectServe?
PerfectServe offers best in KLAS assets in three categories: clinical communications, scheduling, and patient engagement solutions. PerfectServe is featured on this year’s Inc 5000 list, which profiles the fastest-growing private companies in America. We have seen an 88% growth rate over the past three years and need strong team members to help us continue to grow!
PerfectServe’s mission is to accelerate speed to care by optimizing provider schedules and dynamically routing messages to the right person at the right time in any care setting; advancing patient care and clinical workflows.
By joining PerfectServe, you will have the unique opportunity to come alongside us as we further our vision of putting all of these solutions together to provide optimal patient outcomes and faster patient care interventions. By improving speed to care and cross-continuum communication, we save lives, reduce length of stay, minimize re-admissions, and bring joy back to caregivers.
We have an incredible portfolio of customers, with new ones recognizing the value of our solutions and joining the PerfectServe family every day.
Platform Engineer
Job Overview:
We are seeking an experienced Platform Engineer to join our dynamic and innovative team. The ideal candidate will be responsible for implementing and managing the tools, processes, and infrastructure that enable continuous integration, continuous delivery (CI/CD), and automated testing. The Platform Engineer will collaborate with development, operations, and quality assurance teams to enhance and optimize our software delivery pipeline and infrastructure.
Responsibilities:
Infrastructure as Code (IaC):
• Design, implement, and manage infrastructure using Terraform.
Connectivity Solutions:
• Implement and manage connectivity solutions such us VPNs, Direct Connect, and AWS Site-to-Site VPN.
AWS Networking:
• Design, implement, and manage AWS networking solutions, ensuring high availability, scalability, and security of the infrastructure.
• Configure and troubleshoot Virtual Private Clouds (VPCs), subnets, route tables, and security groups to optimize network traffic flow.
Patching and Updates:
• Develop and execute patching strategies for operating systems running on AWS infrastructure.
• Implement automated patching processes to ensure timely and secure updates across the environment.
Automation:
• Automate routine operational tasks and processes to improve efficiency.
• Implement and manage configuration management tools (Ansible).
Containerization:
• Build and maintain containerized environments using Kubernetes.
Monitoring and Logging:
• Implement and manage monitoring solutions for applications and infrastructure.
• Configure and maintain centralized logging systems.
Collaboration:
• Collaborate with development and operations teams to identify areas for process improvement.
Security:
• Implement and enforce security best practices for infrastructure and code.
• Collaborate with the security team to address vulnerabilities and ensure compliance.
Documentation:
• Maintain clear and comprehensive documentation for infrastructure and deployment processes.
Qualifications:
• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Platform Engineer or similar role for at least 6 years.
• Extensive proficiency in Amazon Web Services (AWS)
• Strong proficiency in scripting languages (e.g., Python, Bash, or PowerShell).
• Knowledge of CI/CD tools.
• Extensive proficiency in containerization and orchestration tools (Kubernetes).
• Experience with IaC tools (Terraform)
• Hands-on experience with configuration management tools (Ansible).
• Solid understanding of networking, security, and cloud services.
• Strong problem-solving and troubleshooting skills.
• Excellent collaboration and communication skills.
PerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.