Search the 2 jobs at PerfectServe

The Customer Success Advisor at PerfectServe manages customer relationships, drives system utilization and user satisfaction, collaborates with clients for process improvements, and resolves escalated issues. The role requires building strong connections with clients and internal teams, ensuring optimal use of PerfectServe's solutions, and leading retention initiatives while understanding clinical workflows.

The Tier 1 Support Specialist will provide customer support for PerfectServe's end users, including account management, user education, mobile and web assistance, and application troubleshooting. The role requires working evening or overnight shifts with weekend availability.