Jobs at PerfectServe

The Senior Go To Market Systems Engineer will design and implement AI-driven automated workflows to streamline sales and marketing processes, enhancing efficiency and data integration across systems like Salesforce and Pardot, while respecting HIPAA compliance in healthcare communication.

The Director of Growth Marketing will lead demand generation strategies, manage a team, optimize campaigns across channels, and ensure alignment with sales to maximize pipeline contribution and efficiency.

Manage end-to-end implementations of PerfectServe clinical communication and scheduling software for ambulatory and enterprise healthcare clients. Lead planning, staffing, execution, budget and risk control, stakeholder communication, status reporting, and transition to account management to ensure on-time, on-budget, high-quality deployments.

Lead FP&A activities including owning the rolling forecast, quarterly reforecasts, and annual operating plan. Produce monthly/quarterly financial packages and SaaS KPI reporting (ARR, NRR, bookings, churn). Maintain customer-level ARR, perform variance analysis, automate reporting, partner with department leaders on headcount and budgeting, and run scenario/sensitivity models to support strategic decisions and investor materials. Assist with ASC 606 revenue reporting as needed.

The Manager of Customer Success leads a team to ensure customer adoption and retention while driving operational excellence and customer outcomes.

Lead architecture, development, and scaling of an AI-native answering service. Hands-on director who authors and reviews code, integrates LLMs and telephony, ensures reliability and low latency, hires and mentors engineers, manages vendors, defines KPIs, and aligns technical roadmap with product and compliance requirements.

The Senior iOS Engineer will lead technical initiatives, mentor engineers, improve architecture, and ensure app performance in a clinical communication platform.

Drive operational excellence for the Customer Experience organization by establishing cadence, improving processes, leading cross-functional projects, building KPIs and dashboards, producing executive reporting, and enabling data-driven decision-making to improve customer outcomes and organizational alignment.

The Full Stack AI Engineer will integrate AI capabilities into PerfectServe's platform, design AI architecture, build production features, and advise on AI solutions, with a focus on improving healthcare communications and outcomes.

As a Senior Software Engineer at PerfectServe, you'll design, build, and maintain high-quality code for healthcare communication systems, mentoring junior engineers and collaborating across teams to improve patient care and clinical workflows.

Conduct outbound prospecting to generate sales-qualified leads for healthcare SaaS solutions. Execute phone, email, and social campaigns, book meetings, log activity in Salesforce, collaborate with sales, learn product offerings, and meet monthly targets while adapting outreach to client needs.

As a Software Engineer, you will develop and maintain Python and C# API services, mentor junior developers, and collaborate in Agile teams to deliver software solutions in healthcare communication.

The Senior Platform Engineer will design and optimize cloud platforms, focusing on Kubernetes, AWS, AI integration, and mentoring engineers.

Lead financial reporting, ensure compliance with GAAP, manage revenue recognition for SaaS models, and improve accounting processes.

The role focuses on leading a demand generation team, scaling marketing strategies across buyer journeys, optimizing conversion rates, and analyzing performance metrics to align marketing with sales goals.

The role involves designing and building EHR integrations, developing APIs, and ensuring compliance with health data regulations. Requires collaboration with various teams to implement healthcare workflows.