Hi, I'm Genevieve Moodley, your Recruiter and guide to joining CSG. At CSG, you're more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary.
What you will be doing:
- You will report to the Senior Manager Software Development
- Ascendon Product installation and configuration with occasional troubleshooting assistance
- You will be monitoring Ascendon solutions function and performance and suggest proactive remediation measures
- Trouble-shoot and bug-fix Ascendon solutions
- Auotmate and document Platform Engineer processes
- You will participate in a 24/7 on-call rotation
- Collaborate with colleagues in architecture and development groups
- Install, configure and upgrade third party products and open-source solutions
- Bi-weekly off-hour maintenance activities performed within the required maintenance window
You should have:
- Bachelor’s degree in computer science or related field
- Minimum 5 years’ experience with development and release processes
- AWS or equivalent public cloud experience
- Experience in Python
- Experience configuring, managing and upgrading servers and software
- Experience with database applications (MS SQL, MySQL) and Web Services (REST, SOAP)
- Experience with version control, continuous integration and delivery tools (Subversion, Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab)
- Familiarity with Infrastructure as Code (Terraform)
- Passionate about continuous learning and eager to leverage AI tools to drive innovation and efficiency
Location(s):
Portugal RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:
CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here.
Skills Required
- Bachelor's degree in computer science or related field
- Minimum 5 years' experience with development and release processes
- NATO SECRET (NS) security classification or willingness to undergo screening
- AWS or equivalent public cloud experience
- Experience in Python
- Experience configuring, managing and upgrading servers and software
- Experience with database applications (MS SQL, MySQL) and Web Services (REST, SOAP)
- Experience with version control, continuous integration and delivery tools
- Familiarity with Infrastructure as Code (Terraform)
- Passionate about continuous learning and leveraging AI tools
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
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Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
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Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
CSG Insights
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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