Platform Engineer - Observability

Posted 3 Days Ago
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London, Greater London, England
Hybrid
65K-85K Annually
Mid level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
The role involves managing observability tools and configurations across teams, improving telemetry data handling, and ensuring reliable infrastructure at Wise.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

About the role 

We are looking for a Software Engineer to join the Observability team at Wise. 

Our team’s goal is to empower teams within Wise to move fast and resolve issues as soon as possible by providing a set of observability tools that meet their needs. The team is responsible for a vast observability estate - covering metrics, logs, traces, alerts and profiles. 

In this role, you'll own the centralised observability configuration used by hundreds of product services, to ensure a standardised and seamless observability experience for every engineer at Wise.

How we work

We believe in programmatic implementation, peer-reviewed code, and automation. We’re looking for an engineer who enjoys the challenge of managing a high-scale environment where a single configuration change can impact hundreds of services. You’ll work closely with the wider platform tribe to ensure our observability estate is robust, secure, cost-efficient and developer-friendly.

What will you be working on?

  • Own the centralised observability configuration (otel), used by hundreds of product services at Wise to ensure standardised and reliable telemetry across the company.

  • Contribute to evolve our observability tooling, built on open-source projects such as Grafana and Elasticsearch, to provide the best experience for engineers at Wise.

  • Collaborate with engineering teams across Wise to improve their observability experience and help them get the most out of our tools.

  • Manage the configuration of a vast observability estate - covering metrics, logs, traces, alerts and profiling - by implementing automation and efficiencies, ensuring reliability and supporting our mission-critical services.

What do you need?

We are fully aware that it is uncommon for a candidate to have all skills required and we fully support everyone in learning new skills with us. So if you have some of those listed below and are eager to learn more we do want to hear from you!

  • Software engineering experience in Java, Go, or Python, with a focus on writing clean, maintainable code.

  • You have used observability tools like the LGTM or ELK stack and are interested in the engineering challenges of managing telemetry data.

  • You understand the basics of instrumentation of applications (OpenTelemetry).

  • You understand microservices and how a change in a central system propagates through a distributed environment.

  • You understand the importance of availability and are eager to learn the ropes of supporting high-scale, mission-critical infrastructure.

  • Growth mindset: you enjoy the intersection of software and systems and are excited to build tools that other developers love to use.

Interested? Find out more:

  • How we work – a practical guide

  • DEI @ Wise

  • Wise Tech Stack (2025 update)

  • Our Engineering career map

  • Scaling our Infrastructure; how we make it work

  • Wise Engineering – https://medium.com/wise-engineering

What do we offer: 

  • Starting salary: £65,000-85,000 + RSUs

  • Wise Benefits

#LI-AB3 #LI-Hybrid

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Top Skills

Elasticsearch
Go
Grafana
Java
Opentelemetry
Python

What the Team is Saying

Lindsay
Surendra
Smrithi
Pavan
Jennifer
Lauren
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The Company
8,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money.

With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies.

In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Not Specified
Singapore
Austin, TX
Brussels, BE
Hungary
Hyderabad, IN
Kuala Lumpur, MY
London, GB
New York, NY
São Paulo, BR
Tallinn, EE
Tokyo, JP
Learn more

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