Platform Engineer - Internal Developer Platform & Developer Experience

Posted 3 Days Ago
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Des Moines, IA, USA
Hybrid
Senior level
Healthtech • Insurance
The Role
Leads the design, evolution, and operation of Wellmark’s internal developer platform. Responsibilities include platform integrations, self-service workflows, software catalogs, automation, architecture governance, security, infrastructure, technical planning, stakeholder consulting, mentoring, and improving developer productivity, adoption, reliability, and experience.
Summary Generated by Built In
Company Description

Why Wellmark: We are a mutual insurance company owned by our policy holders across Iowa and South Dakota, and we’ve built our reputation on over 80 years’ worth of trust. We are not motivated by profits. We are motivated by the well-being of our friends, family, and neighbors–our members. If you’re passionate about joining an organization working hard to put its members first, to provide best-in-class service, and one that is committed to sustainability and innovation, consider applying today! 

Why Wellmark Technology? Wellmark is building innovative, modern solutions using cutting edge technology. We are driving organizational transformation and business strategy by empowering our technology team to innovate new and elegant solutions to enhance the customer experience. Together, we are leaning into the future, owning the outcome, and driving organizational change to transform how we work. 

Job Description

Utilizes established relationships with Wellmark leaders and acts as a consultant on platform capabilities, engineering delivery challenges, process improvements, and technology enhancements. Provides technical leadership and contributes to the direction and evolution of the internal developer platform initiatives, including software catalogs, platform integrations, self-service experiences, and continuous improvement of developer workflows.

Qualifications

Preferred:

  • Experience working within Agile product delivery or software engineering environments.
  • Experience building or supporting internal developer platforms, developer portals, and self-service engineering capabilities.
  • Experience developing internal developer platform integrations, automation, and self-service capabilities using AWS services, APIs, SDKs, and infrastructure as code
  • Experience integrating internal developer platforms with source control, cloud platforms, CI/CD systems, security tooling, documentation, observability solutions, service management systems, and enterprise data sources.
  • Experience designing software catalogs, scorecards, health checks, or similar platform capabilities.
  • Experience developing self-service workflows, templates, automation, documentation, and onboarding capabilities that improve developer productivity and platform adoption.
  • Experience identifying developer friction and driving measurable improvements across developer journeys, tools, processes, platforms, and teams.
  • Experience using platform health, adoption, usage, reliability, or developer productivity measures to identify opportunities and evaluate outcomes.
  • Experience operating and continuously improving an internal engineering platform, including monitoring, troubleshooting, documentation, and service ownership.
  • Experience applying product management principles to internal engineering platforms, including gathering developer feedback, prioritizing capabilities, and measuring platform adoption, effectiveness, and alignment with engineering standards.

Required: 

  • Bachelor's Degree or direct and applicable work experience 
  • Minimum 7 years of experience including development experience, innovative solutions, infrastructure, architecture design and operations 
  • Minimum 4 years of experience in IT infrastructure, architecture design, operations 
  • Informal leadership, coaching, mentoring, architecture design, stakeholder consulting, problem solving and strong communication skills. 

Additional Information

a. Lead the technical designs for highly integrated complex application platforms to optimize security, information leverage and reuse, integration, performance, and availability and ensure solutions developed adhere and align to the architecture standards. 

b. Consult with Solution Architects and project teams in the creation and documentation of design deliverables for application platforms and collaborate on effective technology solutions. 

c. May oversee and lead planning, developing and estimating of technical solutions and collaborate with other technical teams. 

d. Collaborate with Lead Architect, business systems analyst and stakeholders regarding process improvements. 

e. Consult with business stakeholders regarding technical planning to ensure architectures align with business expectations. 

f. Oversee, review and provide technical guidance on supported solutions, including vendor evaluations and integrations. 

g. Support architecture governance standards and provide guidance regarding IT policies, security and infrastructure. 

h. Provide training and mentorship regarding technical design and solution implementation. 

i. Build strong business relationships to ensure technical designs align with business needs. 

j. Develop and apply industry best practices and recommend emerging technologies. 

k. Other duties as assigned. 

All your information will be kept confidential according to EEO guidelines.

An Equal Opportunity Employer

The policy of Wellmark Blue Cross Blue Shield is to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact us at [email protected]

Please inform us if you meet the definition of a "Covered DoD official".

At this time, Wellmark is not considering applicants for this position that require any type of immigration sponsorship (additional work authorization or permanent work authorization) now or in the future to work in the United States. This includes, but IS NOT LIMITED TO: F1-OPT, F1-CPT, H-1B, TN, L-1, J-1, etc. For additional information around work authorization needs please refer to the following resources:Nonimmigrant Workers and Green Card for Employment-Based Immigrants 

Wellmark supports and expects the responsible use of AI for our workforce! We welcome the responsible use of these tools by job seekers as well and are interested in learning from you; you will have an opportunity in the application process to share which tools you used and how you applied them. 

Skills Required

  • Bachelor's degree or direct and applicable work experience
  • Minimum 7 years of experience, including development, innovative solutions, infrastructure, architecture design, and operations
  • Minimum 4 years of experience in IT infrastructure, architecture design, and operations
  • Informal leadership, coaching, mentoring, architecture design, stakeholder consulting, problem-solving, and strong communication skills
  • Experience working within Agile product delivery or software engineering environments
  • Experience building or supporting internal developer platforms, developer portals, and self-service engineering capabilities
  • Experience developing internal developer platform integrations, automation, and self-service capabilities using AWS services, APIs, SDKs, and infrastructure as code
  • Experience integrating platforms with source control, cloud platforms, CI/CD systems, security tooling, documentation, observability solutions, service management systems, and enterprise data sources
  • Experience designing software catalogs, scorecards, health checks, or similar platform capabilities
  • Experience developing self-service workflows, templates, automation, documentation, and onboarding capabilities
  • Experience identifying developer friction and driving measurable improvements across developer journeys, tools, processes, platforms, and teams
  • Experience using platform health, adoption, usage, reliability, or developer productivity measures
  • Experience operating and continuously improving an internal engineering platform, including monitoring, troubleshooting, documentation, and service ownership
  • Experience applying product management principles to internal engineering platforms

Wellmark Blue Cross and Blue Shield Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Wellmark Blue Cross and Blue Shield and has not been reviewed or approved by Wellmark Blue Cross and Blue Shield.

  • Affordable Benefits — Healthcare coverage, PTO, and wellness perks are often described as comprehensive and valuable, enhancing total compensation. Feedback suggests these benefits are seen as a major plus that complements base salary.
  • Fair & Transparent Compensation — Pay is considered competitive for the regional market, with many noting solid base salaries and bonus opportunities. Feedback suggests overall satisfaction is moderate to strong, particularly in specialized roles.
  • Wellbeing & Lifestyle Benefits — On-site amenities like fitness centers, wellness programs, and free parking are commonly highlighted as meaningful extras. Feedback suggests these perks improve the perceived value of working at the company.

Wellmark Blue Cross and Blue Shield Insights

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The Company
HQ: Des Moines, IA
1,783 Employees
Year Founded: 1939

What We Do

Wellmark Blue Cross and Blue Shield and its subsidiaries provide health coverage to more than 2 million members in Iowa and South Dakota. And through the Blue Cross Blue Shield Association, Wellmark is part of a trusted national network that insures more than 100 million people. That's nearly 1/3 of all Americans. Wellmark offers flexible benefit designs, competitive prices, and a large selection of providers. Nearly all physicians and hospitals in Iowa and South Dakota participate with Wellmark, and the Blue Cross and Blue Shield Association provides extensive national and international coverage. *Wellmark Blue Cross and Blue Shield is An Independent Licensee of the Blue Cross and Blue Shield Association serving Iowa and South Dakota.

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