Platform Engineer I to join our DPM Operations team. The DPM Operations team is accountable for the effective operation and support of solutions delivered by the DPM Product Development Teams. This accountability covers seven main areas:
- Supporting AWS Cloud Infrastructure
- Assist on Improve security engineering audit and compliance tasks including alert tuning, log collection
- installing, patching and upgrading DPM Products on our SaaS platform
- maintaining deployment and application infrastructure
- validating installation, configuration, release and promotion processes and procedures
- supporting the DW Product Development Teams’ releases and promotions through production
- monitoring the function and performance of DPM solutions
- automating and documenting Platform Engineer processes
- participating in the Platform Engineer on-call rotation schedule
You will work with a fun and exciting team and be on the absolute cutting edge of technology.
What you will be doing:
- DPM Product installation and configuration.
- Assist in troubleshooting Platform errors.
- Troubleshot and assisted with bugfixes for DPM Applications.
- Monitor DPM solutions’ function and performance
- Automate and document Platform Engineer processes.
- Participate in a 24/7 on-call rotation
- Collaborate with colleagues in architecture and development groups
- Install, configure, and upgrade third-party products and open-source solutions
- Bi-weekly off-hour maintenance activities are performed within the required maintenance window
You should have:
Research shows that candidates from underrepresented backgrounds often don't apply for roles if they don't meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we're the perfect fit.
- Bachelor’s degree in Computer Science or related field
- NATO SECRET (NS) security classification or willingness to undergo screening to attain NATO Secret security clearance
- Experience in configuring, managing and upgrading servers and software
- Knowledge of database applications (Oracle) and Web Services (REST)
- Familiarity with version control, continuous integration and delivery tools (Git, Jenkins, Artifactory or related services like Azure DevOps, Salt, AWS CodeCommit/Build/Pipelines, BitBucket or GitLab)
- A desire to learn new things. Our team is on the cutting edge of technology and are more than happy to train you.
- Other Valuable Skills:
- Software development experience on Linux platforms in common scripting languages is highly desirable (NodeJS, Java, Python, bash,)
- Experience with AWS Cloud Services, Kibana, ADO Boards, JIRA and Remedy
- Familiarity with AWS or equivalent public cloud experience
- Familiarity with Infrastructure as Code
Who will love this job:
- A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
- A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
- A game changer – you dream big and push the limits of what's possible to improve for yourself and others
A thinker – you take advantage of resources and implement ideas in new ways to diagnose complex problems find solutions
Please submit your application at csgi.com/careers. Applications will be accepted for at least 5 days from original posting date.
Position Pay Range:
This range represents the low and high end of the salary range for this position. Actual salaries will vary based on factors including but not limited to geographical location and experience.
€25,970.86-€41,552.50This role is eligible for a bonus opportunity.
Location(s):
Portugal RemoteAccommodation:
If you would like to be considered for employment opportunities with CSG and need special assistance due to a disability or accommodation for a disability throughout any aspect of the application process, please call us at +1 (402) 431-7440 or email us at [email protected]. CSG provides accommodations for persons with disabilities in employment, including during the hiring process and any interview and/or testing processes.
Our Guiding Principles:
Impact: Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen.
Integrity: Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are.
Inspiration: Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure.
Our Story:CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy.
By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are.
Learn more about CSG Inclusion & Impact here.
Skills Required
- Bachelor's degree in Computer Science or a related field
- NATO SECRET security classification or willingness to undergo screening to attain NATO Secret clearance
- Experience configuring, managing, and upgrading servers and software
- Knowledge of Oracle database applications and REST web services
- Familiarity with version control and continuous integration and delivery tools
- Software development experience on Linux platforms using common scripting languages such as Node.js, Java, Python, or Bash
- Experience with AWS Cloud Services, Kibana, ADO Boards, JIRA, and Remedy
- Familiarity with AWS or equivalent public cloud experience
- Familiarity with Infrastructure as Code
CSG Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CSG and has not been reviewed or approved by CSG.
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Flexible Benefits — A remote‑first, work‑from‑anywhere approach and paid volunteer time off are emphasized as core parts of the package. This flexibility is highlighted alongside standard health coverage and time‑off offerings.
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Leave & Time Off Breadth — Unlimited or generous PTO, paid holidays, separate sick time, and parental leave are described as standout elements, with mentions of an optional PTO buyback in some cases. These practices position time off as a notable strength.
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Retirement Support — A 401(k) with company match and immediate vesting is presented as a strong component of the package. This supports longer‑term financial security for employees.
CSG Insights
What We Do
Customer experience, commerce and payments have changed forever. With innovative new technologies like 5G and AI reshaping consumer expectations, it’s up to brands to deliver digital, engaging experiences that win over customers, no matter where they are in their customer journey. That’s where CSG comes in. CSG is a purpose-driven, high-growth SaaS platform company helping some of the world’s most recognizable brands solve their toughest business challenges. We’re a trusted partner to global companies that want to evolve to meet the demands of today’s digital economy, with future-ready solutions that drive exceptional customer experiences.
Why Work With Us
We're high on respect and low on ego, making us an easy company to do business with and the best place to work. We cultivate a culture based on integrity, innovation, and impact across all our locations, so our people show up as the most authentic version of themselves and can work together to build a more future-ready world. #ChooseCSG
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