Platform Engineer / DevOps

Posted 10 Days Ago
San Francisco, CA
Hybrid
Entry level
Artificial Intelligence • Information Technology • Machine Learning • Software
The Role
Maintain and monitor Hilbert's production infrastructure (AWS EKS, Redis, Mongo, SQS). Act as first responder for infra incidents, provision environments, automate repetitive tasks, test Helm charts, and enable development teams with reliable CI/CD and tooling.
Summary Generated by Built In
The Mission: Hardening the Hilbert Engine

At Hilbert’s AI, we shorten "months" to "minutes." But for that speed to be sustainable, our infrastructure needs to evolve from a high-speed startup MVP into a hardened, enterprise-grade substrate. Reporting to the Lead Platform Engineer, you will be the engine that keeps Hilbert humming while simultaneously refactoring our cloud DNA for the next phase of scale.

The Hard Problem: Refactoring the Plane While Flying

We have a fully functional AWS cloud stack that got us to where we are today. Your challenge is to take this "startup-speed" infrastructure and implement the rigor required for Fortune 500 deployments without slowing down our development velocity. You are the architect of the "Version 2" migration.

Our Current Hurdles:
  • The AWS "Cleanup" & Hardening: We need to move from "startup-access" to a stricter role management system and a more sophisticated Network Split (VPC segmentation). You will be responsible for re-architecting our networking to ensure total isolation between production, staging, and custom customer environments.

  • Elasticity & Resource Efficiency: We have the components in place, but they don't yet "breathe" with the load. You will implement the auto-scaling policies and resource optimization strategies that ensure we are performant during peaks and cost-efficient during troughs.

  • The "Kill Your Darlings" R&D: We aren't married to our current component choices. Part of your role is evaluating our existing stack from our queues to our secret management and proposing better, more scalable alternatives if our current ones hit their limits.

  • Field Engineering: You will join project-based teams to deploy Hilbert into unique customer environments, solving for disparate IAM systems and legacy security constraints on the fly.

Who You Are (The Profile)
  • The Infrastructure Surgeon: You enjoy the challenge of taking a working system and refactoring it for better security, performance, and modularity without causing downtime.

  • AWS Power User: You have deep experience with the AWS ecosystem (IAM, VPCs, EKS, CloudWatch) and a strong opinion on how a "gold standard" cloud environment should be structured.

  • The Project Collaborator: You thrive in a project-based environment, working closely with AI/ML and SWE teams to unblock their custom deployments.

  • Automation-First Mindset: You have a physical allergy to manual tasks. If you see a process being done twice, you automate it with Terraform or Python.

What You’ll Own
  • V2 Cloud Migration: Lead the transition to a hardened network and role-management architecture within our AWS environments.

  • Scaling & Reliability: Implement auto-scaling and monitoring for our EKS clusters and supporting services (Redis, Mongo, SQS, ClickHouse).

  • Enterprise Field Deployment: Act as the infra lead on custom enterprise projects, ensuring successful deployments in customer-managed environments.

  • Infrastructure Observability: Set up the dashboards and alerts (Prometheus/Grafana/Datadog) that tell us exactly how our resources are performing in real-time.

Bonus Points
  • Security & Compliance Veteran: Experience preparing infrastructure for SOC2 Type II audits.

  • Database Tuning: Hands-on experience with ClickHouse or MongoDB optimization.

  • Multi-Cloud Curiosity: A desire to take your AWS skills and apply them to GCP or Azure for our warehouse-native and on-prem tracks.

Location

San Francisco, or Istanbul

At least 5 hours overlap with PST timezone (7am-5pm)

Compensation

Competitive salary + equity package, commensurate with experience.

Performance-based bonuses tied to project milestones and customer impact.

The Hiring Journey

Short form → Intro Call → Technical working session → Team conversations → Offer

Fast, human, no bureaucracy.

Top Skills

Aws Eks
Ci/Cd
Clickhouse
CloudFormation
Datadog
Docker
Github Actions
Grafana
Helm
Kubernetes
MongoDB
Prometheus
Redis
Sqs
Terraform
Am I A Good Fit?
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The Company
HQ: San Francisco, CA
20 Employees

What We Do

Hilbert is a scalable, data science-first growth engine that gives B2C teams predictive clarity into user behavior, revenue drivers, and the actions that drive sustainable growth. Fully agentic by design, Hilbert shrinks months-long decision cycles to minutes. One Engine. Four Intelligence Layers. Built for Momentum. Hilbert turns fragmented data into clear answers and decisive actions using a proprietary architecture of AI/ML algorithms accessible through natural language. No code, no dashboards, no guesswork.

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