Platform Engineer, Databases

Reposted One Month Ago
3 Locations
In-Office or Remote
119K-200K Annually
Entry level
Cloud • Legal Tech • Software
The Role
As a Platform Engineer for Databases, you'll optimize MySQL infrastructure, solve performance problems, automate processes, and ensure database reliability in a collaborative team setting.
Summary Generated by Built In

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely. 

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

Summary:

*Please note that if this job is still posted up, we are still hiring! We are looking to fill multiple roles so even if this job seems to be up for a while, it's because we're continuously hiring for brand new teams. We understand that in this job market, it feels like if you don't submit an application right away, then you won't be considered, but that's not the case here. We truly welcome you to apply anyways, and we commit to a human reviewing and processing your application as soon as we can.

We’re looking for a Platform Engineer, Databases to join our Systems Engineering, Production team. This role is for someone passionate about building robust, scalable database systems, and eager to tackle innovative challenges.

As a key player, you’ll focus on optimizing, maintaining, and evolving our MySQL infrastructure to support high-performance, mission-critical applications. This is a unique opportunity to be exposed to diverse technologies and make a measurable impact.

This role is available to candidates across Canada, excluding Quebec. If you are local to one of our hubs (Burnaby, Calgary, or Toronto) you will be expected to be in office minimum two days per week for our Anchor Days.

What Your Team Does:
  • We build, secure, and maintain the infrastructure and critical services that power Clio’s core applications

  • We help Clions make data-driven decisions by providing observability and transparency for all of our environments

  • We collaborate with the Clio product development teams to build tools that improve workflows and remove manual labour or friction points

What You'll Work On:
  • You’ll be responsible for preparing Clio’s database infrastructure for the future in terms of scale and reliability

  • You will collaboratively define the roadmap to support business goals, and satisfy application requirements

  • You will investigate and solve performance problems with our MySQL databases and other data stores

  • You will scope, define, and collaborate with developers to implement automation and processes that power the reliability of Clio’s data stores

What You Should Have:
  • Experience investigating and solving performance problems

  • The ability to optimize query performance

  • Readiness to work with and develop the MySQL knowledge to the rest of the SRE team

  • A portfolio of successful projects (as well as a collection of lessons learned from failed projects)

  • A keen interest in improving your craft using AI
     

Don’t have all of those? The most important part of this job is that you approach new challenges with curiosity and a drive to apply what you learn to fixing root causes, not just symptoms. Deep curiosity and a desire to learn will help you succeed in this job, combined with a drive to help others by shipping code. 

Serious bonus points if you have experience with:
  • Migrations tools, pt-online-schema-change or gh-ost

  • Managing hosts with Puppet

  • Docker and Kubernetes

  • Ruby or Golang

  • AWS resources with Terraform or CloudFormation

  • Bash

  • ProxySQL and the Percona toolkit

This is for a net new role.

#LI-Remote

    What you will find here:

    Compensation is one of the main components of Clio’s Total Rewards Program. We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.
     

    Some highlights of our Total Rewards program include:

    • Competitive, equitable salary with top-tier health benefits, dental, and vision insurance 

    • Hybrid work environment, with expectation for local Clions (Vancouver, Calgary, Toronto, Dublin, London, New York City and Sydney) to be in office min. twice per week. 

    • Flexible time off policy, with an encouraged 20 days off per year.

    • $2000 annual counseling benefit

    • RRSP matching and RESP contribution 

    • Clioversary recognition program with special acknowledgement at 3, 5, 7, and 10 years

    The expected salary range for this role is $119,000 to $161,000 CAD. Initial placement within the range is informed by geographic region, experience, and skillset, with room to progress as impact and tenure grow. Final offer amounts will vary based on candidate profile.

    Diversity, Inclusion, Belonging and Equity (DIBE) & Accessibility 

    Our team shows up as their authentic selves, and are united by our mission. We are dedicated to diversity, equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included, valued, and enabled to do the best work of their careers, wherever they choose to log in from. We believe that different perspectives, skills, backgrounds, and experiences result in higher-performing teams and better innovation. We are committed to equal employment and we encourage candidates from all backgrounds to apply.

    Clio provides accessibility accommodations during the recruitment process. Should you require any accommodation, please let us know and we will work with you to meet your needs.

    Learn more about our culture at clio.com/careers

    We're a Human and High Performing AI company, meaning we use artificial intelligence to improve all of our operations. In recruitment, AI helps us streamline the process for greater efficiency. However, we've built our systems to ensure that a human always reviews AI-generated output, and we never make automated hiring decisions.

    Disclaimer: We only communicate with candidates through official @clio.com email addresses.

    Skills Required

    • Experience investigating and solving performance problems
    • Ability to optimize query performance
    • Develop MySQL knowledge within the SRE team
    • Portfolio of successful projects
    • Interest in improving craft using AI

    Clio Compensation & Benefits Highlights

    The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Clio and has not been reviewed or approved by Clio.

    • Fair & Transparent Compensation — Public salary bands on job postings and a regional pay‑transparency report signal clear ranges and equity review practices. Pay‑range transparency is described as global, with internal ranges shared company‑wide.
    • Healthcare Strength — Health, dental, and vision coverage are emphasized, with U.S. healthcare called out as strong and Canada‑based employees receiving a dedicated counseling benefit. Wellness programming and an Employee and Family Assistance Program complement core medical coverage.
    • Leave & Time Off Breadth — Flexible paid time off with a stated four‑week minimum and paid volunteering time are part of the standard package. Parental leave is offered for birthing and non‑birthing parents.

    Clio Insights

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    The Company
    HQ: Burnaby, BC
    889 Employees
    Year Founded: 2008

    What We Do

    Clio is the undisputed leader in cloud-based legal technology offering practice management, CRM and client intake software. Clio enables lawyers to be more client-centered and has earned the most 5 star reviews, the approval of over 65 bar associations and law societies around the world, and a global customers base of 150,000. Clio enables law firms to deliver better client experiences through cloud-based practice management, CRM and client intake software. Clio was the first to bring cloud-based legal practice management software to market, and has been leading the industry since 2008 with the first client-centered suite of cloud-based law firm solutions, the Legal Trends Report, and the Clio Cloud Conference, which is now the most widely attended legal tech conference in the industry. Clio is more than software. Clio is the only provider truly invested in the success of you and your clients. Clio’s team of client and firm success specialists combine their expertise on the Legal Trends Report, with their knowledge of Clio’s leading cloud-based legal practice management, CRM and client intake software to help lawyers run results-driven law firms using real time insights. Founded in Vancouver, Canada, Clio employs over 500 staff across five global offices and has been named one of Canada’s Best Managed Companies, a Deloitte Fast 50 company, and one of Canada’s Most Admired Corporate Cultures.

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