Job Context
This is a full-time in office position at our Leeds Office, LS15 8ZB.At Simpro Group (incorporating BigChange), we build software that powers field service management businesses around the globe. As a Platform Engineer and Database Subject Matter Expert (SME), you will sit at the intersection of core infrastructure, platform automation, and database reliability.
You will design, build, and maintain our platform infrastructure to guarantee high scalability, reliability, and performance. As our database expert, you will take full ownership of our SQL Server ecosystem—driving database resilience, architecture, migration strategies, and performance tuning—while collaborating with platform teams to automate infrastructure deployments via modern CI/CD pipelines.
What You’ll Do
- Database Strategy & Lifecycle Management: Own the design, strategy, patching, and maintenance of all SQL Server environments. Lead SQL Server upgrades, migrations, and disaster recovery strategies.
- Infrastructure & Platform Operations: Maintain high platform availability and performance. Collaborate with platform teams to automate deployments using modern CI/CD tools and Internal Developer Platforms (Backstage).
- Performance Tuning & Optimization: Provide advanced query optimization, index management, and technical leadership to development teams for database-related performance bottlenecks.
- Automation & Scripting: Develop, enhance, and maintain database automation scripts using T-SQL, PowerShell, Python, or Bash to reduce toil and improve operational efficiency.
- Security & Compliance: Manage change management processes, user access controls (RBAC), and security standards across database and platform environments.
- System Architecture & Documentation: Contribute to technology evaluations, make architectural decisions, and maintain comprehensive documentation within our developer portal.
- Incident Management & Reliability: Perform root cause analysis (RCA) on complex infrastructure issues and participate in a 24/7 on-call rotation to maintain system SLA/SLOs.
What You’ll Bring
- Experience: 3+ years of hands-on experience in platform engineering, database administration/engineering, or DBRE roles.
- Database Expertise: Deep hands-on knowledge of Microsoft SQL Server architecture, high availability (AlwaysOn/AGs), performance tuning, and disaster recovery.
- Cloud Computing: Strong working expertise with cloud infrastructure (AWS preferred).
- Automation & Scripting: Proficiency in modern scripting and programming languages such as Python, Bash, PowerShell, Node.js, Go, PHP, or Perl.
- Networking & CI/CD: Practical understanding of core networking concepts (VPCs, DNS, load balancing) and automated deployment tools.
- Education: Bachelor’s degree in Computer Science, Software Engineering, or a related technical field.
Nice to Have:
- AWS Certifications (e.g., AWS Solutions Architect or DevOps Engineer).
What We Can Offer You
A generous annual leave entitlement plus a personal leave entitlement
Private Health Insurance
Employee Assistance Programme (24/7 confidential support on relationships, bereavement, finances)
Life Insurance
Company pension scheme, with an uncapped 5% employer contribution
Generous Parental Leave Program
Paid Volunteer Leave Days
Public Holiday Exchange Scheme
Talent Referral Programme – get rewarded for referring a friend to join our team!
Cyclescheme, a salary sacrifice to treat yourself to a bike & equipment
Home & Tech Scheme, a salary sacrifice to treat yourself to some new tech
A discounts and cash back scheme
Casual dress and relaxed office environment
Opportunities for career progression and development
Diverse training & internal networking opportunities across all of our product lines
Service recognition awards
Click here to find out more about working at Simpro Group!
Our Core Values
We Are One Team
We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success
Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. This means that we want everyone to feel welcome and offer equal opportunities for everyone, regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex or sexual orientation, or any other non-performance factor.
If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resumer.
Please note: no agencies will be accepted in the recruitment of this role. Any CVs provided to Simpro Software by agencies will be treated as a gift.
Skills Required
- 3+ years hands-on experience in platform engineering, database administration/engineering, or DBRE roles.
- Deep hands-on knowledge of Microsoft SQL Server architecture, high availability (AlwaysOn/AGs), performance tuning, and disaster recovery.
- Ownership of SQL Server upgrades, migrations, patching, and lifecycle management.
- Proficiency in T-SQL and scripting/automation (PowerShell, Python, Bash, or similar).
- Practical understanding of cloud infrastructure and services (AWS preferred).
- Practical understanding of core networking concepts (VPCs, DNS, load balancing) and automated deployment tools/CI/CD pipelines.
- Participation in a 24/7 on-call rotation and incident management with RCA responsibilities.
- Bachelor's degree in Computer Science, Software Engineering, or a related technical field.
- Experience with Internal Developer Platforms (e.g., Backstage) and platform automation.
- AWS Certifications (Solutions Architect or DevOps Engineer).
Simpro Software Group Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Simpro Software Group and has not been reviewed or approved by Simpro Software Group.
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Wellbeing & Lifestyle Benefits — Feedback suggests a four-day work week is a standout perk that supports work-life balance and can offset slightly lower market pay for some roles.
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Parental & Family Support — Feedback suggests parental leave is notably generous, including extended paid leave for primary and secondary caregivers along with return-to-work support.
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Inclusive Benefits Coverage — Feedback suggests benefits include unusually broad medical-travel support, including a dedicated travel-expense grant for medical procedures, which strengthens perceived inclusivity.
Simpro Software Group Insights
What We Do
Simpro is the total business management software for commercial trade service businesses. From job quoting and scheduling to inventory tracking, invoicing and everything in between, Simpro's smart technology solutions and expert long-term support help businesses build, repair and power their future with complete control over operations. Led by CEO Gary Specter and headquartered in Brisbane, Australia, Simpro supports more than 8,000 businesses and 200,000 users worldwide in the electrical, plumbing, HVAC, security and fire protection industries with 400+ employees in six global offices. In November 2021, Simpro acquired Clockshark, a US-based timesheeting and scheduling platform and AroFlo, an Australian-based job management software provider. Our company is seeing tremendous growth globally and especially in the US. As our team grows, so do our opportunities! Join us! We'd love to have you along for the ride!
Why Work With Us
We are ONE Team. No heroes. No egos. Just a diverse community of passionate people rolling up their sleeves and working hard to deliver exceptional technology, service and outcomes to each and every customer every day. Our values guide us: We are One Team We Innovate We Own It We Care We Have Fun We Understand
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