Platform Architect

Summary

Guidewire is seeking a hands-on Platform Architect to own the cloud and delivery platform that supports our internal AI Engineering team in Bangalore. You will be the single owner of the infrastructure, CI/CD, and operational platform that 4–6 concurrent AI productization Strike Teams build on top of. Your work makes every other engineer on the team faster, safer, and more autonomous.
Unlike a pure cloud architect role, this position is deeply hands-on — you will stand up the AWS PROD environment, build and operate CI/CD pipelines across all projects, scale vector databases, and own LLM API hosting and token-cost optimization. Single ownership keeps platform decisions coherent across our entire portfolio.

Job Description

• AWS Production Environment: Stand up and operate the team’s AWS PROD environment end-to-end — networking, IAM, compute, storage, observability. Set the standards every Strike Team’s workloads will run inside.

• CI/CD Across Strike Teams: Build and maintain unified CI/CD pipelines that all Strike Teams consume. Ensure consistent quality gates, deployment patterns, and rollback safety across 4–6 concurrent projects.

• Vector Database Operations: Own the vector database tier (e.g., OpenSearch, Pinecone, Weaviate, neo4j). Scale indexes, manage ingestion pipelines, and ensure cost-efficient operation as project volume grows.

• API Hosting & Token Optimization: Manage LLM API integrations and hosting — quotas, rate limits, model routing, caching, and ongoing cost optimization across providers (Bedrock, Anthropic, OpenAI).

• Cross-Team Enablement: Build reusable Terraform/CDK modules, golden paths, and platform documentation that let Product Engineers ship features without re-inventing infrastructure.

• Technical Standards: Set platform standards in partnership with the AI Architect, QA Architect, and SecOps Engineer — coherent decisions across infra, AI, quality, and security so that projects compose cleanly

KPIs & Success Metrics

• AWS PROD environment availability and operational SLAs met.

• CI/CD adoption: share of Strike Teams on the unified pipeline; deployment frequency and rollback safety.

• Vector database performance and cost-efficiency (retrieval latency and cost per query within budget).

• LLM API and token-cost optimization — cost per project trending down with no quota incidents.

• Developer enablement: reusable Terraform/CDK modules and golden paths adopted; reduced per-project infra setup time.

Key Skills & Experience

• Education: Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related technical field.

• Experience: 12+ years of software/infrastructure engineering experience, with at least 5 years in a senior platform or cloud architect role.

• Technical Proficiency: 

  Deep expertise in AWS — networking (VPC, PrivateLink), compute (ECS/EKS, Lambda), data services (RDS, OpenSearch, S3), and IAM.

  Strong Infrastructure-as-Code skills with Terraform or AWS CDK.

  Hands-on experience operating production vector databases at scale.

  Production experience integrating and operating LLM APIs (Bedrock, Anthropic, OpenAI) — including cost modeling, caching strategies, and observability.

  Strong CI/CD background (GitHub Actions, CodePipeline, or equivalent) with multi-team pipeline design experience.

• Engineering Excellence: Proven track record of operating platforms used by multiple downstream teams. Strong instincts for self-service tooling, golden paths, and developer experience.

• Domain Context: Experience supporting AI or data-intensive workloads in production.

Preferred Skills & Experience

• Guidewire Knowledge: Prior experience with Guidewire Cloud or insurance/regulated-industry platforms.

• MLOps: Experience building MLOps platforms, model evaluation pipelines, or LLM observability stacks.

• Security: AWS security specialization or familiarity with SOC 2 / compliance-driven environments.

• Multi-Region: Experience operating production platforms across multiple AWS regions.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.