Platform and Solutions Product Manager

Come join us and make a difference in the world!  

We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.

Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.

We work with governments, hospitals, police forces, fire and rescue, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.

We’d love your help. And we’ll support you all the way.

Discover more at www.necsws.com

The Platform and Solutions Product Manager is the technical counterpart to Product Management, responsible for collaborating cross-function to ensure we shape commercially sound, end-to-end solutions that deliver technical excellence, resilience and aligned with product and technology strategies

The Platform and Solutions Product Manager will work with their Product Management colleagues to translate product vision, customer requirements and business objectives into scalable, secure and commercially viable software solutions. Acting as the bridge between Product Management, Development/Architecture, Engineering and Customer-facing teams, the role ensures that the solutions and capabilities we sell support strategic goals while maintaining technical excellence, innovation and operational resilience.

Key Responsibilities

This role is intended to facilitate and drive effective collaboration between teams to ensure capabilities and solutions are successfully bought into service, providing architectural leadership across the Control Room portfolio, guiding technical design decisions, defining standards and helping engineering teams deliver secure, high-quality solutions that meet business, customer and market needs.

Product and Solution Architecture

• Collaborating across teams to ensure NEC Safety has a defined and maintained target architecture for software products and platforms through published UI/UX, data, applications, and technology standards.
• Responsible for solution designs and technical specifications for new features and products.
• Support short/mid/long term technology roadmap development and technical investment planning
• Supporting Product Management with Non-Functional requirements definition and prioritisation for capabilities and solutions including security, availability, performance, maintainability and scalability
• For in service products, ensuring the ongoing Non-Functional roadmaps (including support for 3rd party products) are regularly reviewed and appropriately prioritised.
• Working with Engineering teams to ensure capabilities and solutions align with technology strategy, recognising that many customer deployments involve multiple NEC products & capabilities (inc. 3rd parties where appropriate).
• Evaluate solution architectural trade-offs and recommend optimal approaches balancing cost, risk, scalability and delivery timelines.
• Work with customers and partners to understand technical requirements and operational challenges.
• Provide technical leadership during customer workshops, bid responses and solution demonstrations.
• Communicate complex technical concepts to both technical and non-technical audiences.

Technology Leadership

• Drive adoption of modern software architecture practices including cloud-native, microservices, API-first and event-driven approaches.
• Assess emerging technologies and recommend opportunities for innovation.
• Ensure appropriate use of AI, data, analytics and automation capabilities within product solutions where applicable.

Engineering, Security, Compliance & Quality

• Ensure we embed security-by-design principles into product architectures.
• Ensure compliance with relevant industry standards, regulatory requirements and organisational policies.
• Responsible for architecture assurance activities including architecture reviews, threat modelling and technical risk assessments.
• Work closely with engineering teams to understand their capabilities and needs, ensuring solution ‘tooling’ supports rapid, consistent and effective implementations.
• Ensure the implementation, training and support teams receive appropriate training and documentation to enable them to implement and support the solution.
• Provide architectural governance throughout the software development lifecycle from inception through to retirement.

Required Experience

• Significant experience in software architecture, enterprise platforms, solution architecture or senior software engineering roles.
• Proven experience designing and delivering enterprise-scale software platforms and products.
• Strong understanding of cloud/hosted/on-premise platforms and the impact on solution designs.
• Experience with SaaS product development and platform-based business models.
• Experience balancing commercial, operational and technical considerations in architectural decisions.
• Experience engaging directly with customers and senior stakeholders

Key Competencies

Strategic Thinking:

• Understands how technology decisions support business strategy.
• Balances short-term delivery needs with long-term architectural sustainability.

Leadership & Influence:

• Builds credibility across technical and business teams.
• Influences decision-making without direct authority.

Communication:

• Excellent written, verbal and presentation skills.
• Able to explain technical concepts clearly to diverse audiences.

Problem Solving:

• Analyses complex challenges and develops pragmatic solutions.
• Makes informed architectural decisions under uncertainty.

Collaboration:

• Works effectively across Product, Development, Engineering, Sales and other functions.

We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell (FTE)
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions 
• A selection of flexible benefits to suit your individual needs
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.

IMPORTANT INFORMATION

• Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
• All offers are subject to satisfactory vetting, references and occupational health checks. 
• Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.

This position requires you to either currently have national security vetting clearance at the Security Check (SC) level or higher, Non-Police Personnel Vetting (NPPV) Level 3, or the ability to gain Enhanced Security Clearance in addition to the Baseline Personnel Security Standard.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.