Platform Analyst Senior

Posted 8 Days Ago
Be an Early Applicant
Hiring Remotely in USA
Remote
72K-120K Annually
Senior level
Fintech • Payments • Financial Services
The Role
Lead system planning, requirements definition, and architecture for a platform. Collaborate with stakeholders to translate business needs into technical direction, produce documentation, user stories, estimates, and coordinate deliveries while troubleshooting and improving system reliability.
Summary Generated by Built In

We are a hybrid, remote-office company dedicated to growing our talent anywhere!

We have onsite locations in: Sioux Falls, SD,  Scottsdale, AZ,  Louisville, KY,  Troy, MI,  Franklin, TN,  Easton, PA.

At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all.  We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success.  We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

About the Role:

Applies business and systems analysis expertise to lead and coordinate system planning, architecture, and requirements definition. Works closely with internal users and external customers (partners) to elicit, document, and translate business requirements into clear technical direction. Provides technical and business domain leadership throughout the full development lifecycle while managing multiple initiatives with strong organizational and prioritization skills.

What You Will Do:

  • Leads system requirements analysis and validation activities using established industry methodologies, ensuring requirements are complete, consistent, traceable, feasible, and conform to standards.
  • Builds and maintains deep knowledge of the business processes, capabilities, and services supported by the platform and applies that expertise to guide requirements definition, solution design and prioritization, collaborating with product stakeholders and revenue partners
  • Establishes, documents, implements, and continuously improves processes for system planning, requirements definition, and release planning.
  • Partners with customers, project managers, and revenue stakeholders to understand needs and present solutions that align with business and technical objectives.
  • Defines system and solution approaches based on experience, sound judgment, and creative problem solving.
  • Provides system development effort and cost estimates in support of ROI analysis and resource planning.
  • Produces and maintains initiative system documentation and platform system documentation.
  • Works with engineering teams to develop user stories, use cases, and delivery plans.
  • Creates and maintains technical documentation for use by engineering and operations teams.
  • Continuously expands understanding of business processes, platform capabilities, and supported services to improve solution quality, decision-making and stakeholder outcomes.
  • Troubleshoots and resolves issues in existing systems to improve reliability and performance.
  • Provides work breakdowns, schedules, and coordination for assigned initiatives.
  • Other duties as assigned.

What You Will Need:

  • Bachelor's degree or equivalent education and work experience.
  • Typically, 5+ years with bachelor's or equivalent
  • Effectively work within a team environment
  • Effective written and oral communication
  • Ability to teach and mentor other software engineers 
  • Knowledge of the software development lifecycle, including Agile / Lean or Kanban.
  • Knowledge of Amazon Q/Kiro, Python, .NET, C#, Azure DevOps.
  • Experience in creating system workflows and documentation.
  • Experience in Cloud development with Azure or AWS a plus.

The responsibilities listed above are not all inclusive and may be changed at any time.

Salary range:  $72,000 – $120,000

 
The salary range reflects the minimum and maximum target for a new hire in this role. Individual pay within the range will be determined by multiple factors which can include but are not limited to a candidate’s experience, qualifications, skills, and location. Your recruiter can share more about the specific salary for your location during the hiring process. Ranges may be modified in the future.
This role is also eligible for an annual performance-based incentive opportunity.  Pathward offers a comprehensive benefits package for eligible employees, including health insurance, 401(k) retirement benefits, life insurance, disability benefits, paid time off, and more.

#LI-Remote


Don’t have everything listed under qualifications? If you’re excited about this role but your experiences don’t match exactly to everything in the posting, we encourage you to apply anyway. You may be just the right candidate for this or other Pathward roles. Pathward is an equal employment opportunity employer and considers candidates for roles without regard to their race, sex, national origin, ethnicity, age, disability or any other category protected by law.

Who we are: 

Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve. 

We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, ethnicity, religion, sex, sexual orientation, gender identity, transgender status, pregnancy, national origin, age (age 40 and over), disability, genetic information, marital status, hair texture or hairstyle, ancestry, service in the uniformed services, protected veteran status, status as a victim of domestic violence or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. For assistance completing an application, please contact a Pathward People & Culture Representative by emailing – [email protected]

Please click here to view Pathward's Applicant Privacy Notice.

Applications will be accepted for a minimum of 3 days after posting, and there is no predetermined date by which applications should be submitted.

Knowingly submitting false information will result in disqualification for consideration of future positions, termination of employment and forfeiture of other rights.

Candidate Scam Warning

We encourage you to be cautious of hiring scams that impersonate Pathward. Copy and paste the following URL into your browser to learn more: https://www.pathward.com/about-us/people-culture/careers/

Skills Required

  • Bachelor's degree or equivalent education and work experience
  • Typically, 5+ years experience with bachelor's or equivalent
  • Ability to effectively work within a team environment
  • Effective written and oral communication
  • Ability to teach and mentor other software engineers
  • Knowledge of the software development lifecycle, including Agile / Lean or Kanban
  • Knowledge of Amazon Q/Kiro, Python, .NET, C#, Azure DevOps
  • Experience in creating system workflows and documentation
  • Experience in Cloud development with Azure or AWS

Pathward Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Pathward and has not been reviewed or approved by Pathward.

  • Retirement Support A dollar‑for‑dollar 401(k) match up to 6% with auto‑enrollment indicates comparatively generous and reliable retirement support. Administration by Principal adds clarity and accessibility.
  • Leave & Time Off Breadth Competitive PTO with tenure‑based increases, company holidays, Be Well Days, and paid Volunteer Time Off provide a wide range of time‑off options. A Dollars for Doers program and new‑parent leave add further depth to the leave portfolio.
  • Wellbeing & Lifestyle Benefits Multiple medical plan choices, an Employee Assistance Program and LifeGuides, and remote‑first practices (including a remote stipend) reflect sustained attention to wellbeing and flexibility. ERGs, matching gifts, and volunteer awards complement the core package.

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The Company
Sioux Falls, South Dakota
893 Employees
Year Founded: 1954

What We Do

At Pathward, expanding financial access is the heart of our business. We work with diverse partners to deliver Banking-as-a-Service and commercial finance solutions for clients and customers that the traditional financial system can’t or won’t fully serve. Together, we are powering financial inclusion for more because we believe in financial inclusion for all

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