Platform Administrator

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Montréal, QC
In-Office
Fintech • Payments • Financial Services
The Role

The High Value and International Payment Solutions Department is looking to add a platform administrator to the team. We’re responsible for developing and maintaining several payment solutions used by Desjardins Group’s business and personal members. Our department plays a central role in the Payments Canada modernization project, which aims to implement a modern high value international payment system that will offer new ways to simplify and improve daily payment transactions. More specifically, you will be required to:

  • Diagnose development teams’ issues, challenges and needs on medium- to high-complexity correction requests, IT services and the rollout and post-rollout phases to determine target outcomes. 

  • Develop and implement objectives, processes, methods, development tools, solutions and action plans.

  • Analyze data, conduct studies, make recommendations and write reports.

  • Help handle incidents and problems.

  • Oversee and stabilize the Enterprise Payments Platform (EPP). 

  • Take care of knowledge base documentation for level 1 support teams.

What we offer*

  • Competitive salary and annual bonus

  • 4 weeks of flexible vacation starting in the first year

  • Defined benefit pension plan that provides predictable, stable income throughout retirement

  • Group insurance including telemedicine

  • Reimbursement of health and wellness expenses and telework equipment

Benefits apply based on eligibility criteria.

What you bring to the table

  • Bachelor's degree in a related field

  • At least two years of experience in platform administration, IT infrastructure or any other relevant experience

  • Please note that other combinations of qualifications and relevant experience may be considered

  • Experience working in an agile environment

  • Knowledge of French is required

  • Knowledge of MQ 

  • Knowledge of Control-M 

  • Knowledge of Bash/Python 

  • Knowledge of Microsoft Active Directory, IIS and SQL 

  • Familiarity with ITIL concepts

  • Unix expertise (RedHat)

  • Oracle SQL expertise

  • Available 24/7 as an on-call advisor with pay

Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning, Self-development, Situational adaptability

#LI-Hybrid

Trade Union (If applicable)

At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.

If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!

Job Family

Information technology (FG)

Unposting Date

2025-05-2

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The Company
Calgary, AB
40,858 Employees

What We Do

Desjardins Group is the largest cooperative financial group in North America and the fifth largest cooperative financial group in the world, with assets of $435.8 billion as at March 31, 2024. It was named one of Canada's Best Employers by Forbes magazine and by Mediacorp. To meet the diverse needs of its members and clients, Desjardins offers a full range of products and services to individuals and businesses through its extensive distribution network, online platforms and subsidiaries across Canada. Ranked among the world's strongest banks according to The Banker magazine, Desjardins has some of the highest capital ratios and credit ratings in the industry and the first according to Bloomberg News

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