About the Company
Altera is one of the world's leading providers of programmable solutions. With a renewed focus on agility, software-first, and AI-driven solutions, Altera is shaping the future of computing by providing flexible technology, empowering innovators with scalable products, from high-performance to power- and cost-optimized devices for cloud, network, and edge applications. Join us in our journey to becoming the #1 FPGA provider in the world as we redefine the next era of programmable innovations!
About the Role
We are hiring a cross-functional Platform Administrator – Enterprise Web Stack to support the configuration, operations, and technical upkeep of the platforms powering our enterprise web experience. This role requires a systems-oriented thinker who can manage multiple SaaS tools across content management (CMS, PIM, DAM), documentation (CDP, Search), training (LMS), community, and identity platforms. You’ll serve as a super admin across environments, support platform upgrades, troubleshoot support issues, and collaborate closely with infrastructure, content, and engineering teams to maintain platform stability and performance.
Key Responsibilities
Act as super admin across CMS, asset management, documentation, learning, and community platforms
Perform platform configurations such as user roles, group management, metadata/tag structures, and UI settings
Coordinate and execute platform upgrades, patch rollouts, and certificate renewals in coordination with IT
Respond to and triage (within acceptable SLA) Level 1 and Level 2 support tickets from internal users, stakeholders, as well as external users of the website.
Collaborate with DevOps and integration engineers on SSO, permission mapping, and service availability
Maintain audit logs and access permissions, ensuring compliance with security and IT policy
Validate publishing workflows and assist business users with access or configuration-related issues
Monitor platform health, perform routine checks, and escalate issues to vendor support as needed
Maintain configuration documentation, system diagrams, and admin knowledge base
Salary Range
Our compensation reflects the cost of labor within the US market. Actual salary may vary based on a number of factors including job location, job-related knowledge, skills, experiences, trainings, etc. We also offer incentive opportunities that reward employees based on individual and company performance.
$91.8k - $132.9k USD
What We Want to See
7+ years of experience working in web enterprise applications, and/or performing enterprise web application support operations + STEM related Bachelor’s Degree (e.g., computer science, computer engineering, software engineering, etc.)
Hands-on experience managing user roles, groups, settings, and configurations in multi-platform environments
Familiarity with web content management systems (e.g., Drupal or equivalent), structured content portals, learning systems, and/or digital communities
Understanding of authentication and access control mechanisms (SSO, OIDC/SAML, group/role mapping)
Ability to triage support tickets and work cross-functionally with IT, business, and vendor teams
Proven ability to learn and be comfortable operating different enterprise applications
Excellent organizational and documentation skills
Comfort working in Agile workflows with tools like Jira, Confluence, or ServiceNow
Ways to Stand Out from the Crowd
Experience with Docebo, Khoros, Fluid Topics, and/or other CMS, Community Management Platforms, Learning Management Platforms, or other Content Delivery Platforms is a plus
Experience administering complex SaaS platforms integrated with identity providers or enterprise CRM
Working knowledge of certificate management, platform uptime monitoring, and incident response
Familiarity with structured content publishing workflows (DITA), metadata schemes, or taxonomy management
Altera (altera.com) Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Altera (altera.com) and has not been reviewed or approved by Altera (altera.com).
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Retirement Support — Feedback suggests retirement programs are robust, with offerings such as a 401(k) and a pension. This breadth supports long-term financial security.
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Leave & Time Off Breadth — Feedback suggests time-off policies are generous, including PTO, paid sick days, and paid holidays. Wellness initiatives like gym memberships further support balance.
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Parental & Family Support — Feedback suggests parental leave is generous. Family-building support, including fertility benefits and adoption reimbursement, is highlighted as part of the package.
Altera (altera.com) Insights
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What We Do
Altera: Accelerating Innovators Altera provides leadership programmable solutions that are easy-to-use and deploy in applications from cloud to edge, offering limitless AI possibilities. Our end-to-end broad portfolio of products including FPGAs, CPLDs, Intellectual Property, development tools, System on Modules, SmartNICs and IPUs provide the flexibility to accelerate innovation. Altera is helping to shape the future through pioneering innovation that unlocks extraordinary possibilities for everyone on the planet.
