Plant Operations Manager

Posted 2 Days Ago
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Toronto, ON, CAN
In-Office
Senior level
Professional Services • Hospitality • Industrial • Infrastructure as a Service (IaaS)
The Role
Manages facility maintenance operations, technical staff, budgets, inventory, compliance, safety, preventive maintenance, CMMS processes, reporting, and customer satisfaction. Develops maintenance strategies, oversees daily operations, recruits and trains staff, monitors financial and operational performance, and provides leadership and client support in the Facility General Manager’s absence.
Summary Generated by Built In
Company Description

WHO ARE WE ?

We've been serving Canadian clients for over 75 years. The companies that began independently and now form Dexterra Group have an outstanding record of supporting the infrastructure and built assets that play a vital role in our society and helping our clients achieve higher performance and productivity. Powered by passionate people, we bring the right teams with the right skills together – offering both experience and regional expertise so companies can operate their day to day, confidently and successfully.

Job Description

WHAT'S THE JOB ?

Reporting to the Facility General Manager, as the Plant and Operations Manager you will be responsible for the management and leadership of all maintenance operations, development, and direction of the team to drive the growth and revenue, technical productivity, and quality assurance and to promote a high level of customer satisfaction, in accordance with company beliefs, policies, procedures, objectives and applicable legislation. You will also include the assurance of accurate parts control, sourcing, and costing, as well as the management of staff, resources, and inventories for the department. Upon the absence of the General Manager, you will provide support and coverage to the on-site team and engage with the client as required.

Some of your responsibilities and this state-of-the art facility will include:

  • Develop and implement strategies for creating or improving maintenance processes and procedures.
  • General oversight of the Computerized Maintenance Management System (CMMS) software.
  • Provide leadership and guidance to the team and expert opinion to the client as required.
  • Ensure that all compliance procedures are in place and all safety procedures are followed.
  • Provide planning and forecasting for the for the department’s objectives.
  • Manage and oversee the daily maintenance operations
  • Responsible for recruitment, training, and talent management of technical staff
  • Responsible for the completion and retention of documents and reports including but not limited to the following: preventive maintenance, daily maintenance, technical, financial, procedural, maintenance agreements, and department metrics.
  • Establish the overall vision and direction for the implementation of the maintenance operations.
  • Monitor financial performance to ensure the department is meeting or exceeding budgetary commitment.
  • Analyze and report on the daily, monthly, and annually department's key performance indicators and industry trends.

Qualifications

WHO ARE WE LOOKING FOR ?

  • You have a post-secondary diploma or degree in engineering, business administration, technical field, or similar area of study.
  • 5 years of maintenance management experience with proven leadership abilities.
  • Effective leadership with a strong focus on strategic objectives and business processes.
  • Maintain a high level of integrity, confidentially, and accountability.
  • Sound analytical thinking, problem solving, planning, prioritization, decision making and execution skills.
  • Ability to multi-task, effectively manage time and adapt to work in a fast-paced environment and manage projects with conflicting deadlines.
  • Excellent written and verbal communication skills.
  • Meticulous attention to detail and organizational skills.
  • Proven skills in customer service, project management leadership, supervision, and administration.
  • Strong interpersonal skills and the ability to build and maintain relationships with others.

Additional Information

WHAT'S IN IT FOR YOU ?

  • Work at one of the most prestigious accounts in the Dexterra Portfolio
  • Security – Our company grew during the pandemic and hired thousands of people where others let go of their staff
  • We take care of our people, from benefits and vacation from day one, to great pay, to health and wellness account, we do what matters
  • Advancement - Dexterra is 1 of 7 Dexterra Group companies so if you want to grow your chances for promotion are at least seven times more likely than anywhere else

Dexterra Group is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans’ status, Indigenous status, or any other legally protected factors. Disability-related accommodations during the application process are available upon request.

Skills Required

  • Post-secondary diploma or degree in engineering, business administration, a technical field, or a similar area
  • Five years of maintenance management experience
  • Proven leadership abilities
  • Strong strategic objective and business process focus
  • Integrity, confidentiality, and accountability
  • Analytical thinking, problem-solving, planning, prioritization, decision-making, and execution skills
  • Ability to multitask, manage time effectively, adapt to a fast-paced environment, and manage projects with conflicting deadlines
  • Excellent written and verbal communication skills
  • Attention to detail and organizational skills
  • Customer service, project management leadership, supervision, and administration skills
  • Strong interpersonal and relationship-building skills

Dexterra Group Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Dexterra Group and has not been reviewed or approved by Dexterra Group.

  • Healthcare Strength — Health and dental coverage, extended medical, and health spending accounts are consistently referenced as part of the package. Feedback suggests the core medical benefits meet standard expectations for many full-time roles.
  • Retirement Support — RRSP contributions and retirement savings plans are highlighted across various roles. Feedback suggests employer-supported retirement programs are a stable component of the offering.
  • Wellbeing & Lifestyle Benefits — Wellness programs and an Employee and Family Assistance Program are promoted as part of the total package. Feedback suggests these resources provide baseline support even when the overall package is seen as average.

Dexterra Group Insights

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The Company
HQ: Mississauga
9,000 Employees
Year Founded: 1967

What We Do

Dexterra Group provides support services for the creation, management, and operation of infrastructure and built assets, offering solutions in facilities management, remote hospitality, access solutions, and forestry services.

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