At Monarch Landing, you’ll have the opportunity to make a difference every day while working alongside an exceptional team dedicated to providing an outstanding experience for our residents.
We’re looking for a hospitality-minded Plant Operations Coordinator who is organized, proactive, and enjoys helping people. If you’re a strong communicator who can manage multiple priorities and keep things moving, we’d love to have you join our team.
Schedule: Full-Time | Monday–Friday, 8:30 a.m.–5:00 p.m.
Pay: $21/hour
The Plant Operations Coordinator serves as the central hub for Plant Operations, coordinating workflow across maintenance, housekeeping, janitorial, grounds, and IT services.
This position manages the work order system, monitors daily activity, prioritizes requests, tracks completion, and helps ensure residents receive timely and exceptional service.
What You’ll Do- Coordinate daily workflow and prioritize work orders to ensure timely completion.
- Manage the work order system, including reports, metrics, inventory tracking, and apartment finishes.
- Monitor customer satisfaction and provide weekly reports and recommendations for improvement.
- Review billable work orders for accuracy and prepare reports to support timely resident billing.
- Serve as a primary contact for resident and Concierge escalations, ensuring concerns are addressed promptly and professionally.
- Communicate effectively with residents, families, guests, visitors, and team members.
- Identify opportunities to improve processes, communication, and overall service.
- High school diploma or GED required.
- At least two years of experience in residential apartment maintenance or a related field.
- Valid Illinois driver’s license with a good driving record.
- Previous lead or coordination experience in senior living, hospitality, healthcare, or a similar environment preferred.
- Proficiency with Microsoft Office; experience with WorxHub or another work order management system preferred.
- Strong organizational, problem-solving, and decision-making skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities and work both independently and as part of a team.
- A professional, courteous, flexible, and service-oriented approach.
- Regular and predictable attendance is essential.
We believe our employees deserve to feel valued and appreciated. When you join our team, you’ll enjoy:
- $21/hour
- Medical, Dental, Vision, and Short-Term Disability Insurance
- Benefits beginning the first of the month following your date of hire
- Employer-paid Life Insurance and Long-Term Disability Insurance
- 401(k) with Company Match
- Paid Time Off and Paid Holidays
- Employee Assistance Program
- Tuition Reimbursement
- Employee Referral Bonus Program
- Resident-run Employee Appreciation Program
- Discounted Employee Meals
- A supportive, engaging, and fun team environment
Don’t just do a job. Be part of a remarkable life.
Monarch Landing
2255 Monarch Drive
Naperville, IL 60563
Monarch Landing is an Equal Employment Opportunity employer.
Skills Required
- High school diploma or GED
- At least two years of experience in residential apartment maintenance or a related field
- Valid Illinois driver's license with a good driving record
- Previous lead or coordination experience in senior living, hospitality, healthcare, or a similar environment
- Proficiency with Microsoft Office
- Experience with WorxHub or another work order management system
- Strong organizational, problem-solving, and decision-making skills
- Excellent written and verbal communication skills
- Ability to manage multiple priorities and work independently and as part of a team
- Professional, courteous, flexible, and service-oriented approach
- Regular and predictable attendance
Vi Living Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vi Living and has not been reviewed or approved by Vi Living.
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Healthcare Strength — Medical, dental, and vision coverage is complemented by optional protections such as life, disability, accident/critical illness, and hospital indemnity, plus access to mental‑health resources. Coverage typically begins the first day of the month after hire, reinforcing strong baseline healthcare support.
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Leave & Time Off Breadth — PTO, paid holidays, sick time where applicable, bereavement, jury duty, parental bonding, and caregiving leave create a broad time‑off portfolio. Some locations add paid volunteer time and anniversary holidays, extending flexibility for time away.
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Retirement Support — A 401(k) with company match anchors retirement readiness, supported by tools like FSAs and commuter benefits that aid overall financial planning. Access to a credit union and early wage access provide additional day‑to‑day financial support within the total rewards mix.
Vi Living Insights
What We Do
Vi is dedicated to providing quality environments, services, and programs to enrich the lives of older adults. Our goal is for our residents to continually experience the finest in senior living. Throughout Vi’s history, we have maintained our commitment to not only help seniors live independent lives on their terms, but also provide a nurturing environment for our employees to build fulfilling careers of service and care. Today, we support more than 2,900 employees in our corporate and community offices who are deeply committed to the care of our residents. The future success of Vi depends on maintaining a standard of excellence in all phases of resident services and relations.
Why Work With Us
At Vi, we go beyond words; respect, equity, diversity, and inclusion are the foundations of our culture. We're devoted to fostering an environment where every employee feels a genuine sense of belonging, appreciation, and empowerment.
