Plant Coordinator

The Plant Coordinator role is responsible for working with Customer Service, Plant Supply Chain and Plant Operations to support demand management, order management and planning activities for designated products / plant facilities.

The ideal candidate thrives in a fast-paced environment, is a natural leader with a "can do" attitude and a strong drive to challenge the status quo.

Job Duties:

• Manage delivery information activity for designated plants / products
  • Support to planners on original delivery requests from Customer Service
  • Product delivery information escalation for Customer Service personnel
  • Analysis of delivery request data order files
• Assist with PK / RK analysis and improvements
  • Evaluate causes for detractors to delivery performance metrics
  • Identify continuous opportunities for improvement; participate in improvement initiatives
• Work with Commercial Team & Supply Chain to support demand management process for plants/products assigned
  • Track demand for top customers (open orders, blanket orders, open quotes)
  • Analyze sales history for top customers (monitor future demand)
  • Track all open order activity / open quotations for key customers
• Coordinate order management activity as needed across all business functions (Customer Service, Supply Chain, Distribution, Finance, Sales, and Marketing) Order management contact working with all functions on:        
  • Demand filter
  • Hold orders
  • Blanket order management
  • All other order management requirement
• Support monthly order pull in process to help business achieve sales commitments
• Provide Customer Service management feedback on CSR order entry / processing errors to address through training and development
• Manage open order report for products assigned; past due sales orders, order fulfillment opportunities and Identify and fix issues
• Customer Service SME (subject matter expert) participating in plant improvement initiatives and continuous improvement, including 80/20
• Onsite office presence required
• Further tasks outlined on RACI &/or assigned by leadership

Required Skills and Qualifications

• High School diploma required. College degree or equivalent work experience preferred
• Five years of professional Customer Care experience required
• Advanced Excel Skills required; vlookup, pivot tables & reporting tools
• CRM platforms such as Salesforce or Microsoft Dynamics Experienced required

Preferred Skills and Qualifications

• Minimum of 2-year experience within the Regal Rexnord Customer Care Team or Comparable business experience
• Demonstrated proficiency in keyboarding skills, Ability to type approx. 45+ words per minute
• Exp. with business tools such as SharePoint, MS Teams, Windows Operating Systems required.
• Experience with Oracle &/or SAP (or other ERP systems) required
• Experience navigating and utilizing corporate websites & eCommerce platforms required
• Demonstrated mechanical or technical aptitude & ability to read drawings desired & troubleshooting technical issues.
• Demonstrates a high level of product knowledge to address more complex customer inquiries. Understands component make up of products and more depth knowledge of features and product functionality. 
• Can process product substitution/interchange independently and demonstrates a high level of proficiency in catalog and eCommerce tools navigation
• Team oriented with the ability to influence & organize others
• Consistently demonstrated patience and approachability with other team members
• Demonstrates ability to work & motivate in a highly dynamic team and fast-paced environment with continuous challenges
• Consistently demonstrates situational adaptability and resourcefulness leadership
• Leads by example in demonstrating Regal Rexnord core values.
• Superior and Consistent communication/interpersonal & organizational skills
• Superior and Consistent ability to manage daily workload

• Medical, Dental, Vision and Prescription Drug Coverage
• Spending accounts (HSA, Health Care FSA and Dependent Care FSA)
• Paid Time Off and Holidays
• 401k Retirement Plan with Matching Employer Contributions
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Paid Leaves
• Tuition Assistance

Regal Rexnord is a publicly held global industrial manufacturer with 30,000 associates around the world who help create a better tomorrow by providing sustainable solutions that power, transmit and control motion. The Company’s electric motors and air moving subsystems provide the power to create motion. A portfolio of highly engineered power transmission components and subsystems efficiently transmits motion to power industrial applications. The Company’s automation offering, comprised of controls, actuators, drives, and precision motors, controls motion in applications ranging from factory automation to precision control in surgical tools.

The Company’s end markets benefit from meaningful secular demand tailwinds, and include factory automation, food & beverage, aerospace, medical, data center, warehouse, alternative energy, residential and commercial buildings, general industrial, construction, metals and mining, and agriculture.

Regal Rexnord is comprised of three operating segments: Industrial Powertrain Solutions, Power Efficiency Solutions, and Automation & Motion Control. Regal Rexnord has offices and manufacturing, sales and service facilities worldwide. For more information, including a copy of our Sustainability Report, visit RegalRexnord.com.

Regal Rexnord is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity, pregnancy, age, ancestry, national origin, genetic information, marital status, citizenship status (unless required by the applicable law or government contract), disability or protected veteran status or any other status or characteristic protected by law. Regal Rexnord is committed to a diverse and inclusive workforce. We are committed to building a team that represents diverse and inclusive backgrounds, perspectives, and skills.  If you’d like to view a copy of the company’s affirmative action plan for protected veterans/individuals with disabilities or policy statement, please email [email protected]. If you have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please e-mail [email protected].

Equal Employment Opportunity Posters
Notification to Agencies: Please note that Regal Rexnord Corporation and its affiliates and subsidiaries ("Regal Rexnord") do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement or similar contract and approval from HR to submit resumes for a specific requisition, Regal Rexnord will not consider or approve payment to any third-parties for hires made.