The successful candidate will be responsible for will be responsible for managing and growing a portfolio of 100+ customer accounts across the DACH region, with a focus on metal and fibre-based consumer products. The role combines regular account management, business development, commercial ownership and cross-functional collaboration to deliver sustainable revenue and margin growth.
What you’ll be doing:
- Manage and grow customer relationships: Develop strong, long-term relationships with customers through regular communication, virtual meetings and proactive account management, ensuring high levels of customer satisfaction and retention.
- Drive sales and business growth: Identify customer needs, market opportunities and potential new accounts, developing and converting new business opportunities to support revenue growth and achieve sales and margin targets.
- Lead commercial activities: Manage pricing, commercial negotiations and margin development, responding to customer enquiries and identifying opportunities to expand the business within existing and new accounts.
- Own forecasting and demand planning: Manage monthly sales forecasts and continuously develop an understanding of customer ordering patterns, demand trends and business cycles to improve forecast accuracy, production planning and customer service.
- Coordinate cross-functional customer requirements: Partner closely with Customer Service, Supply Chain, Quality, Logistics and other internal teams across locations to ensure effective communication, timely issue resolution and seamless customer delivery.
- Maintain accurate sales and CRM information: Ensure customer, opportunity and sales records are accurately maintained within the CRM system, including documentation of customer interactions, meetings and commercial activities, and provide regular sales reporting.
- Optimize the customer portfolio: Segment customers, prioritize key growth opportunities and proactively identify areas for increased share of wallet, improved profitability and long-term account development.
This position is located in Germany, Seesen
Knowledge & Skills
The ideal candidate is a highly motivated, self-driven sales professional with a proven ability to manage a diverse customer and product portfolio and quickly develop a strong understanding of the Sonoco organization. The role requires a commercially minded individual with excellent relationship-building, communication and stakeholder management skills, combined with strong digital capabilities.
- Commercial & customer focus: Strong customer relationship management skills, commercial awareness and a proven ability to identify and develop business opportunities across a fragmented customer portfolio.
- Sales & relationship management: Excellent interpersonal and communication skills, with the ability to build trusted, long-term relationships with customers and internal stakeholders.
- Cross-functional collaboration: Demonstrated ability to work effectively across functions, locations and cultures, fostering collaboration and ensuring alignment with business objectives.
- Digital & analytical capability: High level of computer literacy, including strong Microsoft Office skills, with experience using CRM, sales reporting and other business systems.
- Adaptability & initiative: Highly motivated self-starter who can quickly understand organizational structures, products, processes and customer requirements, while working independently and proactively.
- Education: Degree-level education or equivalent professional experience.
We’d love to hear from you if you:
- have a Bachelor’s degree or equivalent professional qualification like Business Administration, Sales, Marketing or related discipline
- experienced in Sales Support, Inside Sales, Customer Service or Account Management; in manufacturing or industrial environments; building customer relationships
- 5 years related work experiencedd
- German native speaker, fluent English required
- limited to no travel required
- with excellent communication skills (verbal and written)
- proficiency with computers
- able to meet deadlines
We are an equal opportunity employer, and we strictly prohibit and do not tolerate discrimination against employees, applicants or any other covered persons because of race, color, religion, national origin or ancestry, sex, pregnancy, sexual orientation, marital status, gender identity or expression, age, disability, genetic information, veteran status, or any legally protected characteristic.
Skills Required
- Bachelor's degree or equivalent professional qualification in Business Administration, Sales, Marketing, or a related discipline
- Experience in Sales Support, Inside Sales, Customer Service, or Account Management
- Experience in manufacturing or industrial environments
- At least 5 years of related work experience
- Native-level German proficiency
- Fluent English proficiency
- Strong customer relationship management and business development skills
- Excellent verbal and written communication skills
- Strong Microsoft Office and computer skills
- Experience using CRM, sales reporting, and business systems
- Ability to work cross-functionally across locations and cultures
- Ability to work independently, proactively, and meet deadlines
Sonoco Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sonoco and has not been reviewed or approved by Sonoco.
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Retirement Support — A 401(k) with a strong employer match, including safe‑harbor and year‑end true‑up features, is highlighted in recent plan materials. This level of retirement support is presented as a competitive component of total rewards.
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Healthcare Strength — Medical, dental, and vision coverage, alongside disability, EAP, and FSA/HSA options, form a comprehensive core package. This breadth is characterized as competitive and adds meaningful value to overall compensation.
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Fair & Transparent Compensation — Pay is considered fair to competitive across many roles, with production and skilled trades pointing to solid hourly rates and overtime opportunities. Relative positioning against similar‑sized firms is portrayed as favorable.
Sonoco Insights
What We Do
Founded in 1899, Sonoco (NYSE: SON) is a leading manufacturer of consumer, industrial, healthcare and protective packaging. With more than 19,000 employees working in 34 countries, Sonoco serves many of the world’s best-known brands. Our integrated packaging solutions help define brand personalities, create unique customer experiences and enhance the quality of products and the quality of life for people around the world. It’s all in the service of our purpose: Better Packaging. Better Life. Sonoco is committed to creating sustainable products, services and programs for our customers, employees and communities. Sonoco was listed as one of Fortune’s World’s Most Admired Companies for 2021 as well as being included in Barron’s 100 Most Sustainable Companies for the third year in a row. Learn more at Sonoco.com









