Planning Forecaster

Posted 9 Hours Ago
Be an Early Applicant
2 Locations
Hybrid
Entry level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Analyze historical service-operation data and produce short- and long-term volume forecasts, including interval-level projections. Identify trends and root causes, recommend service-level improvements, collaborate with Marketing, Product, Strategy, and Machine Learning teams, and use generative AI to enhance insights. The role also supports project initiatives, process improvements, leadership recommendations, and workforce-planning activities across UK and international markets.
Summary Generated by Built In

Planning Forecaster

Are you looking for new exciting opportunity to leverage your analytical skills?

As a forecasting specialist within the planning team of the International Consumer Bank Business, you will be responsible for the analysis and build of a range of short and long term forecasts across our service operations in the UK and international markets. Partnering with various lines of business, you will drive key performance standards through the delivery of accurate forecast projections and service level optimisation.

Job responsibilities

  • Perform root cause and trend analysis, using historical business performance data, to identify areas of opportunity and provide strategic recommendations.
  • Production accurate volume projections, ranging from long-term planning to interval level scheduling, ensuring high standards of efficiency and performance.
  • Partnering with various functions, including, Marketing, Product, Strategy, and Machine Learning, in understanding key data points feeding into future business volumes and performance.
  • Leveraging use of Artificial Intelligence in the enhancement of analytical insights.
  • Supporting various project workstreams, providing guidance and recommendations to senior leadership.
  • Demonstrable leadership and process improvement capabilities.
  • Ad hoc duties as required. 

Required qualifications, skills, and capabilities

  • Forecasting experience is essential
  • Knowledge of cross-functional planning practices
  • Experience working in a dynamic, fast-paced environment
  • Strong business analysis, reporting, and problem-solving skills
  • Use of generative Artificial Intelligence in leveraging data insights
  • Proven experience leading or supporting project initiatives
  • Microsoft Office skills – Excel, PowerPoint, Word, Outlook
  • Ability to partner and work collaboratively with others
  • Demonstrated ability to influence people at a variety of levels internally and externally

 

Preferred qualifications, skills, and/or capabilities

  • Experience in financial services would be preferable
  • Experienced in using business information, and workforce management platforms, and tools, including: Amazon (AWS), NICE WFM, Alvaria WFO, Salesforce, JIRA, Alteryx, Looker
  • Working knowledge of telephony/call routing
  • Preferred, non-essential experience in financial services and/or planning role


#ICBCareers

About UsJ.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
  
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Operations teams develop and manage innovative, secure service solutions to meet clients’ needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Skills Required

  • Forecasting experience
  • Knowledge of cross-functional planning practices
  • Experience working in a dynamic, fast-paced environment
  • Strong business analysis, reporting, and problem-solving skills
  • Experience using generative artificial intelligence to leverage data insights
  • Experience leading or supporting project initiatives
  • Microsoft Office skills, including Excel, PowerPoint, Word, and Outlook
  • Ability to partner and collaborate with others
  • Ability to influence people at various internal and external levels
  • Experience in financial services
  • Experience using business information and workforce management platforms, including AWS, NICE WFM, Alvaria WFO, Salesforce, JIRA, Alteryx, and Looker
  • Working knowledge of telephony and call routing
  • Experience in financial services and/or a planning role

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
  • Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
  • Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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