Planner

Planner

We are looking for a Planner to work with the team of HGV Tanker Drivers who works across the Region. You will be responsible for ensuring that the work is carried out efficiently in line the Southern Water Contract. The work incorporates tankering various non-hazardous liquids from sites to disposal facilities across the regions. Your work will involve being the main point of contact for clients and stakeholders.

At Lanes Group nothing is more important than the health, safety and well-being of our people and our customers. It’s a major reason we are the UK’s largest independent specialist infrastructure delivery partner of choice with a turnover in excess of £530 million, (EBITDA £45m), with over 4,000 brilliant people and a countrywide network of operational locations. Our services cover the majority of the FTSE 100 & 250 respectfully.

Strong leadership being at our heart, supporting our people ensuring they are engaged with purpose, rewarded and recognised whilst delivering absolute exacting operational excellence being a leading entity and enviable delivery team embracing quality and compliance in our overarching delivery, one of our fundamental key differentiators. 

In this critical role of ensuring our organisation is known for being the best in everything we do, known for leaving a legacy of absolute quality and compliance and keeping our promises at all times is our absolute mantra.

Position: Planner

Location: Durrington Head Office, Worthing, West Sussex

Job Type: permanent, full-time

Hours: Monday to Friday

Salary: £30,000 - £33,000

Benefits: 21 days holiday plus bank holidays; onsite parking; auto enrolment pension scheme; friendly working environment.

STRICTLY NO AGENCIES PLEASE

Responsibilities - but not limited to:

• Update the job details in Big Change / Ortec based on new information or feedback.
• Close jobs on Big Change if not carried out by drivers.
• Escalate unresolves backlogs to relevant managers.
• Ensure all planning, job, and locations spreadsheets current and accurate.
• Maintain shared inboxes with timely responses and organised records.
• Capture and log all customer and contractor communications.
• Track Tankering departure timings via samsara.
• Monitor and respond to reactive work requests and escalations.
• Maintain live operative locations spreadsheets for accurate deployment.
• Coordinate with drivers to confirm dispatch times, routes and availabilities.
• Review and assign client requests promptly via Big change / Ortec.
• Capture and log changes to job details, site notes and client feedback.
• Update compliance reports and speak to relevant management for any failings.
• Record downtime, delays and reasons for missed SLAs
• Any ad-hoc from lead planner

Responsibilities and expectations:

• Experience in a planning or logistics role
• Proficient in Microsoft 365
• Interpersonal, relationship-building and networking skills
• Ability to multitask and prioritize

At Lanes Group, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued and empowered. We believe that our differences make us stronger and are committed to providing equal opportunities for all employees. We welcome and encourage applications from individuals of all backgrounds, including those from underrepresented groups. Join us in our commitment to creating a more inclusive and diverse world.

Lanes Group are a signatory of the 'Charter for Employer Positive About Mental Health' run by Mindful Employer.