Note: Fidelity will not provide immigration sponsorship for this position.
The RoleThe FinOps Associate completes daily vital activities to support Workplace Investing (WI) Defined Contribution (DC) product offerings. Working within both a dynamic team environment and independently to complete daily control activities which involve monetary and non-monetary processes. The associate must understand in detail how and why functions are performed and how they relate to the overall service structure. As part of a small team, you will be very valuable in working with internal and external business partners to support team processes throughout the day.
The Expertise and Skills You Bring- Bachelor’s degree or equivalent preferred, preferably in Accounting or Finance
- Solid understanding of Microsoft Office products (Word, Excel, Outlook)
- The ability to take initiative and highly motivated to complete tasks as required
- An eagerness to meet department goals and shifting assignments where needed
- Financial Services, 401k, Reconciliation, Transaction, Audit, Resolution, dividend cash, accrual, ESOP
- Associate will thrive in an environment working on one to one assignment or along with a team for a bigger project
- Communicate optimally with colleagues, management, and business partners through written and verbal correspondence
- You have excellent customer service skills
- Adopts new technology and process changes in a fast pace environment
- You are an independent problem solver with meticulous attention to detail!
- Enjoy solving mysteries through independent analysis of information captured from multiple sources
- You resolve ambiguous situations by asking questions and applying critical thinking
The Financial Operations Investment Execution and Oversight organization oversees investment level processing for all of WI’s Defined Contribution (DC) investment offerings. Processing includes onboarding client investment options, moving money, reconciling transactions, and resolving discrepancies within each of the processes. The team’s support a number of specific products including, Self Directed Brokerage, Company Stock, Fidelity Funds, and Non-Fidelity Mutual funds.
- The Investment Reconciliation role will support the daily reconciliation for plan to fund for all FPRS clones, daily recon of balance adjustments, gain/loss account and other fee reconciliation. Investment Reconciliation which performs a daily reconciliation between the DC recordkeeping system and the external account for all 25,000 plus investment products. The team members play a key role in building and maintaining relationships with internal business partners and collaborating with them when appropriate to ensure that all standard methodologies are followed.
Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor's degree or equivalent (preferably Accounting or Finance)
- Solid understanding of Microsoft Office products (Excel, Word, Outlook)
- Experience with Financial Services, 401(k) plans, ESOPs, dividend cash, accrual accounting
- Experience performing reconciliations, transaction processing, audit and resolution activities
- Experience reconciling recordkeeping system to external accounts (investment reconciliation)
- Excellent customer service skills and strong written and verbal communication
- Independent problem solving with meticulous attention to detail and critical thinking
- Ability to take initiative, adapt to shifting assignments, and adopt new technology/process changes
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.









