The Role
Determines and records the official finishing order for horse races, communicates placings to stewards, mutuels, and chart callers, and maintains race records. Operates tote board and photo finish systems, stops betting at race start, processes entries and registration documents, answers phones, and completes placing documentation. Requires knowledge of racing rules, strong communication and customer service skills, English proficiency, regulatory licensing, and the ability to work in a fast-paced, noisy environment.
Summary Generated by Built In
General Definition:
- Determine order of finish for all horses in each race. Shall keep file of order of finish for each race card for the Racing Secretary and Racing Commission.
Essential Job Functions:
- Answers phones
- Takes entries in booth
- Registers foal papers & silks
- Inputs foal papers & silks in computer
- Put running numbers on the tote board each race
- Record complete order of finish after each race
- Notify stewards of placings
- Notify mutuels of placings
- Operate tote board
- Operate photo finish system when necessary
- Stop betting when horses break from gate
- Report order to Equibase chart caller
- Fill out and turn in placing slips to appropriate parties
- Call final order around to appropriate parties
- All other duties as assigned by management
Education:
- High school diploma or general education degree (GED); and 3 years related experience and/or training; or combination.
Knowledge, Skills and Abilities:
- Must be knowledgeable of the Rules of Racing.
- Responsible for fostering a fun environment.
- Responsible for being gracious to all guests and co-workers.
- Responsible for promoting a positive influence in the community and participating in company-sponsored events.
- Enthusiastically supports, actively promotes and demonstrates superior customer service in accordance with department and company standards and programs.
- Ensures that behavior and appearance are in compliance with established standards.
- Maintains a professional work environment with management and staff
- Able to work at a fast pace in often crowded/noisy environment
- Excellent customer service/communication skills
- Must meet professional appearance standards as prescribed by company policy.
- Ability to read and interpret documents in English, such as safety rules, operating and maintenance instructions and procedure manuals.
- Ability to read and communicate verbally in English.
- Written communication skills in English may also be required.
Training:
- 3 year work related experience and/or training; or combination.
Licenses/Certifications/Other:
- Must be able to pass a background check and receive a license or permit from any Regulatory Agency, if applicable to perform the essential job functions
- Texas Racing Commission License (TXRC)
Physical Requirements:
The physical demands and work environment characteristics described are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Strength:
- Sedentary to medium workload
- Stand, sit and walk consistently
- Will be required to lift up to or over 20lbs or exert occasionally over 50lbs
- Movement:
- Will consistently be required to touch, feel, stoop, bend, kneel, climb, reach
- Will use office equipment
- Driving motor vehicles as needed
- Auditory:
- Frequently speak and articulate
- Noise levels will be varied from moderate to heavy machinery
- Environmental:
- Exposure to weather and extreme elements are minimal
- Minimal exposure in close proximity to horses
Skills Required
- High school diploma or GED
- Three years of related experience and/or training, or an equivalent combination
- Knowledge of the Rules of Racing
- Excellent customer service and communication skills
- Ability to work at a fast pace in crowded and noisy environments
- Ability to read and communicate verbally in English
- Written English communication skills may be required
- Ability to pass a background check
- Texas Racing Commission License (TXRC)
- Ability to receive any applicable regulatory agency license or permit
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The Company
What We Do
Lone Star Park at Grand Prairie is a Texas sports-entertainment attraction centered on thoroughbred and quarter-horse racing. It hosts two racing seasons annually and welcomes more than 700,000 guests to its grandstand, dining room, penthouse suites, and racing facilities. Its Bar & Book racebook and simulcast venue offers year-round wagering on horse racing from around the world, alongside family-oriented promotions and live entertainment.
