About AE
Acknowledge Education is entering an exciting new chapter. With a refreshed leadership team and a renewed focus on innovation, growth, and student success, we are building on our 139-year legacy to shape the future of higher education and VET in Australia.
We deliver programs across health & community services, social work, engineering design & construction, hospitality, and the Victorian Certificate of Education (VCE), with campuses in Melbourne, Sydney, Perth, Brisbane, and Adelaide. Each year we support more than 8,000 students to achieve their goals.
Now, under new leadership, we are strengthening our academic vision, deepening industry connections, and investing in our people. If you’re looking to make an impact in an organisation with momentum, this is the right time to join us.
Job DescriptionThe Placement Officer holds a vital position within Acknowledge Education (AE), overseeing the effective coordination of student placements into meaningful and compliant learning opportunities. This role requires exceptional attention to detail, strong communication skills and a steadfast commitment to meeting regulatory standards
Key Responsibilities
- Manage placement demand, ensure regulatory compliance, and review student documentation.
- Conduct one-on-one interviews to assess placement needs and match students with agencies.
- Coordinate student interviews with placement agencies and track placement progress.
- Confirm placements, send confirmation emails, and ensure all documents are uploaded to InPlace.
- Assign Liaison Officers for ongoing student support and escalate placement concerns when necessary.
- Respond to student queries and collect feedback for placement improvement.
About you
- Minimum of 3 years of experience in education or customer service.
- Proven ability to work independently and collaboratively.
- Strong organisational and communication skills.
- Familiarity with InPlace or similar placement management systems.
- Commitment to maintaining compliance with regulatory bodies.
- Ability to adapt to changing priorities and handle multiple tasks efficiently.
- Willingness to undergo training on new systems and technologies.
- Hold a current valid Victorian Employee Working with Children card (or be able to obtain one prior to commencement).
Why join AE
Now is the perfect time to join Acknowledge Education. With a refreshed leadership team and a renewed focus on innovation and growth, we’re building something special — and you can be part of it.
- Opportunities to grow within the organisation
- $1,500 annual professional development allowance
- Incredibly committed and supportive team of student-centric professionals
- Health insurance discounts through Bupa
- Be part of a fast-moving, agile private provider where decisions turn into action quickly
- Acknowledge Education is part of UP Education group – a leading education provider: https://www.up.education/
Questions about your identity help us appreciate the diversity of individuals looking to work with us, ensuring we’re attracting applications from people with identities and perspectives that are as diverse as our students.
We are an equal opportunity employer. As part of our commitment to equity, we work to ensure a fair and consistent interview process. We celebrate diversity and we are committed to an inclusive work environment.
Skills Required
- Minimum of 3 years of experience in education or customer service.
- Proven ability to work independently and collaboratively.
- Strong organisational and communication skills.
- Familiarity with InPlace or similar placement management systems.
- Commitment to maintaining compliance with regulatory bodies.
- Ability to adapt to changing priorities and handle multiple tasks efficiently.
- Willingness to undergo training on new systems and technologies.
- Current valid Victorian Employee Working with Children card or ability to obtain one prior to commencement.
What We Do
UP Education is a leading private tertiary education platform and provider across Australia and New Zealand, offering tertiary education services and operating as an Education Management company.
