Squircle IT Consulting Services is a leading IT solutions and servicesBangalore company established with a specific mission of providing comprehensive, top of the line solutions around ERP and BI. Since its inception in November, 2007, SQUIRCLE has emerged as a key player in ERP and BI space. SQUIRCLE brings together the best Technology and Domain expertise in PeopleSoft to offer a full spectrum of services ranging from Implementation, Business Consulting to Support.
Skills: PKI
Location: Chennai
Exp: lineups 2-4 Years. + BOND = 5.5 LPA
Interview Location: Chennai Noida
JD:
Hire Windows AD resources & provide training (1.) Independently resolve tickets within SLA
Adheres to standard operating procedures / work instructions
Provides inputs to modify/update/design standard operating procedures / work instructions
Follow the escalation process
Follow the shift hand-over process
Update the knowledge base
Coaching freshers to be independent
Coaching analysts for correct routing of tickets, capturing critical information
Technically upgrade across versions of environment when required
Managing independent shifts
Complies to regulatory requirements
Participate in CoE meetings - sharing and acquring knowledge
Participate in Sev1/ Bridge calls
Pease Share with me Windows Active Directory Profile
Additional Information.All your information will be kept confidential according to EEO guidelines.
Skills Required
- PKI (Public Key Infrastructure) experience
- 2-4 years of relevant experience
- Windows Active Directory administration experience
- Ability to independently resolve tickets within SLA
- Experience managing shifts and performing shift hand-overs
- Coaching and mentoring freshers/analysts
- Participate in Sev1/Bridge calls and incident management
- Maintain and update knowledge base and standard operating procedures
- Comply with regulatory requirements
- Willingness to work on-site in Chennai
What We Do
Squircle IT Consulting Services Pvt Ltd is a leading IT solutions and services company established with a mission to provide comprehensive, top-of-the-line solutions specializing in Enterprise Resource Planning (ERP) and Business Intelligence (BI). Based in Hyderabad, India, the company offers a full spectrum of services ranging from implementation and business consulting to support, leveraging deep technology and domain expertise.
