Pipeline - Senior Product Manager, Resy

Posted 11 Days Ago
Be an Early Applicant
2 Locations
Hybrid
Senior level
Fintech • Financial Services
The Role
Lead product strategy and execution for Resy consumer and platform experiences across mobile and web. Define and prioritize roadmaps using customer insights and data, partner with design, engineering, and data teams, run experimentation and analytics, and drive measurable outcomes across engagement, retention, and growth while influencing stakeholders and raising product quality.
Summary Generated by Built In

The American Express Global Dining team sits within the US Consumer Services organization. Our mission is to connect the world’s best restaurants with the world’s best customers through trusted and innovative global Software as a Service platforms, built on the promise of access and unforgettable experiences.

Our platforms power restaurant operations end to end, including reservations, table management, and guest insights. These tools help restaurants deliver exceptional hospitality. At the same time, Resy offers a best in class consumer experience through a content rich website and mobile applications that allow diners to discover and access outstanding restaurants. Our diners and Card Members are insiders, and we are passionate about bringing them to the table.

We are seeking Senior Product Managers to help shape the future of the Resy consumer and platform experience. This role is ideal for hands on product leaders who are passionate about building high quality consumer products and delivering meaningful impact at scale.

As a Senior Product Manager, you will own product areas from strategy through execution. You will define roadmaps, partner closely with design and engineering, and drive measurable outcomes across engagement, retention, and growth. You will contribute to experiences across iOS, Android, and Resy.com while collaborating with cross functional partners to bring innovative ideas to life.

Please note: This job posting is a pipeline requisition designed to identify and engage top talent for future Senior Product Manager opportunities at Resy.

Responsibilities
  • Own and drive product strategy and execution for key areas of the Resy ecosystem
  • Define and prioritize product roadmaps based on customer insights, data, and business objectives
  • Deliver intuitive and high quality user experiences across mobile and web platforms
  • Partner with engineering, design, and data teams to bring products from concept to launch
  • Use experimentation, A B testing, and behavioral analytics to inform product decisions
  • Influence stakeholders and align teams around a clear and compelling product vision
  • Raise the overall standard of product quality, innovation, and impact
Qualifications
  • 4+ years of product management experience in a fast paced and metrics driven environment
  • Excellent product sense with a deep understanding of user experience and interface design
  • Experience with modern product development practices, including experimentation and analytics
  • Proven ability to operate effectively in ambiguous environments and influence without direct authority

Skills Required

  • 4+ years of product management experience in a fast paced and metrics driven environment
  • Excellent product sense with a deep understanding of user experience and interface design
  • Experience with modern product development practices, including experimentation and analytics
  • Proven ability to operate effectively in ambiguous environments and influence without direct authority

American Express Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express and has not been reviewed or approved by American Express.

  • Healthcare Strength Pay is often viewed as attractive when combined with comprehensive health, dental, and vision coverage that supports day-to-day needs. The benefits package is also framed as especially helpful for those supporting dependents.
  • Retirement Support Retirement benefits are positioned as a meaningful part of total rewards through a 401(k) plan with company matching. Financial wellness services and coaching are also highlighted as strengthening longer-term financial security.
  • Leave & Time Off Breadth Paid time off is repeatedly characterized as generous and a valued component of the overall package. Time off and flexibility are presented as helping the total rewards feel more complete beyond base salary.

American Express Insights

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The Company
HQ: New York, NY
100,703 Employees
Year Founded: 1850

What We Do

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day. These beliefs have been our North Star for 170 years as our business transformed – from helping evacuate travelers during World Wars, to ensuring the safety of our customers’ funds during the Great Depression in the U.S., to creating the Shop Small® movement to help small businesses recover from the Financial Crisis, to providing aid to communities impacted by many natural disasters and so much more. For generations, the key to our success has been the determination and resilience of our American Express colleagues. Now, as a globally integrated payments company, we work together to provide customers with access to products, insights and world-class experiences that enrich lives and build business success. Join us and let’s lead the way together.

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