Ready to be a Titan?
As the Pipeline Programs Manager, you will play a pivotal role in shaping and implementing ServiceTitan’s Sales Development strategy. You will join a rapidly growing team and will be involved in training numerous new hires for success.
Your primary focus will be on creating and managing monthly pipeline programs that align with product releases, industry focus, sales motions, and large events.
What You'll Do:
- Be the Architect: Design and implement dynamic monthly pipeline programs that align with product launches, industry trends, and key sales initiatives.
- Empower the Front Lines: Craft engaging training programs and resources that equip our Sales Development team with the knowledge and tools to succeed.
- Spark Friendly Competition: Inject excitement and motivation by launching creative spiffs, contests, and call blitzes that drive results.
- Be the Data Guru: Track, analyze, and present key performance metrics to leadership, showcasing your impact on pipeline generation.
- Collaborate & Conquer: Partner closely with Marketing, Product, and Sales leadership to ensure seamless alignment and execution of strategic initiatives.
- Cross-functional Collaboration: ability to build meaningful and trusted relationships with marketing, product, strategy and enablement to impact results with monthly pipeline programs.
- Impact Results: run pipeline programs coordinated with multiple teams that directly impact pipeline and increased activity across the country.
- Inspire with Content and Communication: create and coordinate monthly all hands communication with inspirational and creative content and messaging.
What You’ll Bring:
- Proven Track Record: You have a successful history as a Pipeline Programs Manager (or similar role) within a high-growth B2B SaaS environment. 2+ years of work experience ideally in technology or SaaS.
- Expert Organization & Execution Skills: in a fast paced environment like ours, being incredibly organized, highly efficient at getting things done and having focused task execution is highly valued and required for success.
- Communication Master: You can communicate complex ideas clearly and concisely, both verbally and in writing. Excellent content creation and presentation building skills.
- Data-Driven Mindset: You live and breathe data, using it to inform your decisions and measure the effectiveness of your programs.
- Creative Spark: Innovative ideas for spiffs, blitzes, and programs that motivate and inspire come naturally to you.
- Team Player: You thrive in a collaborative environment and are passionate about empowering others to succeed.
- Operation Excellence: the ability to run the business on time, with incredible execution and project manage complex initiatives.
Be Human With Us:
Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us.
Use of AI Technology:
We use technology, including automated and AI-assisted tools, to support certain aspects of our recruitment process. These tools are designed to improve efficiency and enhance the candidate experience. AI tools are not used to make hiring decisions; all hiring decisions are made by our hiring teams.
What We Offer:
When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:
- Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more.
- Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to One Medical.
- Support for Titans at all stages of life: Parental leave and support, up to $20k in fertility services (i.e. IUI and IVF), surrogacy, and adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.
At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation, which may change over time. We comply with all applicable minimum wage laws. For candidates in the United States, the good faith salary ranges estimate for this role is Zone 1: $111,800 USD - $167,600 USD Applicable for: CA, CT, DC, MD, MA, NJ, NY, VA, and WA Zone 2: $104,500 USD - $156,700 USD Applicable for: All other US locations. International Compensation for candidates residing outside the United States will vary by location and will be discussed during the hiring process. Actual compensation within a range is determined by factors including relevant experience, skill set, qualifications, and performance. In addition to base salary, our total compensation package includes an annual bonus, equity, and a holistic suite of benefits.Skills Required
- 2+ years of experience in pipeline/program management or similar role within high-growth B2B SaaS
- Proven track record designing and implementing pipeline programs aligned to product launches and sales motions
- Strong organization and execution skills in fast-paced environments
- Excellent verbal and written communication, content creation, and presentation-building skills
- Data-driven mindset with ability to track, analyze, and present performance metrics
- Creativity to design spiffs, contests, call blitzes, and other motivational programs
- Ability to build cross-functional relationships with Marketing, Product, Strategy, and Enablement
- Project management skills to run complex, time-sensitive initiatives
ServiceTitan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ServiceTitan and has not been reviewed or approved by ServiceTitan.
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Healthcare Strength — Healthcare coverage is positioned as a major strength, with multiple plan features emphasizing broad medical, dental, and vision support plus telehealth-style access. Additional elements like HSA/FSA options and employer contributions reinforce perceived value beyond base pay.
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Parental & Family Support — Parental leave and family-forming support appear notably robust, with repeated references to paid leave and meaningful adoption/fertility assistance. The package is described as supportive across different family paths, though specifics can vary by plan and location.
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Fair & Transparent Compensation — Compensation is portrayed as generally competitive in several functions, particularly in engineering and experienced roles, contributing to an overall sense of being paid fairly. Equity and bonus components are also described as meaningful parts of total rewards for many roles.
ServiceTitan Insights
What We Do
ServiceTitan is the world’s leading and fastest-growing software technology platform for the trades, a trillion-dollar global industry. We help small business entrepreneurs run and grow their businesses and aim to democratize the power of technology. The trades industry approaches $800B in North America alone and was significantly underserved by traditional software industry leaders prior to ServiceTitan’s entrance to the market. Today, ServiceTitan powers the businesses of more than 5,000 customers, is backed by the world’s leading venture capitalists, and continues to target triple-digit growth annually. ServiceTitan unlocks for small business, the tools and support that big business has enjoyed for decades; helping everyday entrepreneurs run and grow their businesses so they can build better lives for themselves and their families.
Why Work With Us
Not only do we change the lives of our customers, but we strive to create an environment full of opportunities that will change the lives of our employees. We are committed to giving extraordinary talent, extraordinary opportunity, and we prioritize investing in Titans, through a suite of benefits, learning and growth opportunities, and more.
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