PIM/DAM Administrator

At Link Snacks, we show up hungry, roll up our sleeves, plaid or otherwise, and dive straight into the hard work. We don’t hide from challenges; we hunt them down. We push harder, move faster, and take the kinds of big swings that built this business in the North Woods of Wisconsin four decades ago.

We’re everyday people who deliver extraordinary results. Innovation, creativity, and urgency aren’t buzzwords, they’re expectations. And just like the real protein snacks we make across our global house of brands—Jack Link’s®, Lorissa’s Kitchen®, Golden Island®, BiFi®, and Peperami® and KOOEE!® to name a few—there’s nothing artificial about us. What you see is exactly what you get: humble, gritty, passionate people who show up every day ready to not just be a participate in the meat snack industry that the Link Family created, but to move faster, innovate harder and keep raising the bar so high, the rest of the world needs a ladder just to see it.

Dominating this space across the world takes a team. A team that runs together, succeeds together, and celebrates together. A team that’s full of relentless energy and spirit that can only be fueled by one thing: a fist full of our delicious meat snacks.

Real Meat Protein. Real People. Real Results. THAT is Link Snacks.

The Product Information Management (PIM) and Digital Asset Management (DAM) Administrator will be responsible for overseeing the PIM platform, optimizing its functionality, and collaborating with cross-functional teams to enhance product content and presentation. The PIM/DAM Administrator is responsible for overseeing the successful delivery of a corporate PIM platform and related eCommerce content syndication operations. 

The PIM/DAM Administrator is accountable for successfully driving and delivering an enterprise PIM/DAM program. This dynamic position will work to identify and remove impediments impacting the team’s ability to deliver scalable, sustainable product content that is shared with numerous retail and distribution partners.  

The role will document requirements, build workflows, and publish reports to ensure all product content requirements are met with quality. Assist in creating implementation plans and delivering defined project outputs on time/schedule. Govern data quantity and ensure that accurate product information and visuals are correctly synchronized across all eCommerce and marketing channels. 

The ideal candidate should possess experience implementing PIM and Syndication solutions. The ability to effectively partner, establish/maintain productive relationships with stakeholders, solve problems and provide project status is key. 

KEY RESPONSIBILITIES

PIM Program Management: Manage multiple projects and programs from initiation to closure, following the established project management methodology and best practices. Define and monitor project scope, schedule, budget, resources, risks, issues, dependencies, and deliverables. 

Stakeholder Management: Establish and maintain strong relationships with business sponsors, functional leaders, and key stakeholders. Understand their business needs, expectations, and priorities. Manage expectations and ensure their satisfaction with the PIM and Syndication solutions. 

Solution Delivery: Ensure the delivery of high-quality PIM solutions that meet business requirements and adhere to standards and policies. Provide guidance and direction on PIM and DAM best practices, design, configuration, testing, deployment, and support. 

Change Management: Support and facilitate the organizational change management activities related to the projects and programs. Promote the adoption and utilization of the PIM and DAM platforms by the end-users. Provide training, documentation, and post-implementation support as needed. 

Continuous Improvement: Evaluate and measure the performance and benefits of the PIM and DAM projects and programs. Identify and implement opportunities for improvement and optimization of the solutions and processes. Stay abreast of the latest eCommerce trends, innovations, and best practices. Strong attention to deadlines and budgetary best practices and guidelines. Comfortable planning, presenting, and managing budgets 

Responsibilities: Product Content Management 

• Govern product content in PIM: Collaborate with stakeholders to maintain accurate and consistent product information for publication across all channels. Ensure product descriptions, images, and specifications meet brand guidelines. Monitor product data quality and promptly address discrepancies. 
• Drive PIM Imports: Oversee the import process into the PIM, validating data quality and maintaining integrity of the PIM. Coordinate with relevant teams to continuously improve data updates. 
• Drive the ERP Product Data File export: Work alongside the IT teams so that exported files from ERP contain all required information and meet the requirements for ingestion into the PIM.  Validate the ERP data accuracy and completeness. 
• Own the Nutritional and Claims product data export: Manage the integration of nutritional product data into the PIM from the PLM system and data sources. Verify data consistency and quality. 
• Responsibilities: Web Content Management and Syndication 
• Manage product feed from PIM to Websites: Collaborate with the Website Admin and establish a reliable process for product data from the PIM to be fed to company websites. Monitor data synchronization and troubleshoot issues. 
• Build and maintain different product types in PIM: Build and maintain product information at different packaging levels (i.e. cases, eaches, inners, etc.) and virtual product types (e.g. configurable) for use bin various contexts. Collaborate with cross-functional teams to define product attributes and data needs for different websites. 
• Build and maintain product data feeds to Retailers: Build direct connections, templated exports or standard exports to best provide product content to retailers. Collaborate with relevant sales teams to optimize the process including maintaining the latest templates and data standards. Ensure accurate content syndication to major retailers. 
• GDSN and GS1: Ensure that data in PIM provides current and accurate GDSN content at all levels and compliant with related GS1 standards. Facilitate smooth data exchange between platforms. 
• Facilitate Ingestion of new Digital Assets: Collaborate with creative teams to ingest high-quality digital assets. 

You will work with: 

• Master Data Management Team:  Owners of core ERP data, and partners for data feeds and requirements.  Owners of the GDSN Data publication process. 

• Regulatory Team:  Owners of the PLM platform and owners of nutritional data 

• IT BI Team and SAP HANA teams:  Owners of the SAP export containing GDSN data, packaging hierarchy and core product data including transformations of the exports for ingestion into PIM and Syndication systems. 

• Website Administrators: Partners to setup products and manage their content and status on company websites. 

• Sales Teams: Account managers for retailers who gather and populate import files for their eCommerce systems
• Perform other duties as assigned.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. The work environment is an office setting with varying degrees of temperature and noise levels. The vast amount of work is conducted in a climate-controlled office. Travel may be required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an Team Member to be successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 

While performing the duties of this job the Team Member is regularly required to sit, use hands and fingers, handle, or feel and talk or hear. The Team Member is occasionally required to stand, walk, and reach with hands and arms. The Team Member must occasionally lift and/or more up to 10 pounds. Specific vision abilities required by this job include close vision. 

RequiredQualifications:

• Bachelor’s degree in computer science, information systems, business or equivalent experience.
• 4+ years of experience in a CPG information systems environment.
• 3+ years PIM and Ecommerce Syndication platforms including Salsify, Syndigo, 1WorldSync and Shopify.
• Product data management experience in eCommerce platforms, especially Shopify.
• Exposure to ERP systems such as SAP including material data and BOM records.
• 1+ years experience with Digital Asset Management platforms such as Bynder and WebDAM.
• Experience with Digital Shelf Analytics tools and providers such as Salsify, Stackline and through marketplace seller admin portals.
• Data manipulation and transformation tools such as Excel, Power Query and visualization tools such as Power BI.
• Ability to influence stakeholders and external partners.
• Excellent written, verbal and presentation communication skills.
• Ability to facilitate discussions between multi-functional teams.
• A collaborative mindset and demonstrated ability to validate data and expose new opportunities to explore.

The salary range for this role is $105,000- $120,000 (Annually).  Actual salaries will vary based on several factors, including but not limited to external market data, internal equity, location, and candidate skill set and experience. Base pay is just one component of Jack Link’s Total Rewards package for Team Members. Other rewards may include annual incentive and program-specific awards. Jack Link’s provides a variety of benefits to eligible Team Members, including medical, dental and vision benefits, life and disability insurance, 401k participation, paid holidays, and paid time off.

Disclaimer:

This job description is intended to generally describe the nature and level of work to be performed by employees in this position. It is not intended to be construed as an exhaustive list of all responsibilities and skills required of employees performing this role.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER:
Jack Link’s provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic that is protected by federal, state or local law.

E-VERIFY:
Jack Link’s is a participant in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees.  For information about the E-Verify program, please visit:  http://www.uscis.gov/e-verify/employeesAll your information will be kept confidential according to EEO guidelines.