About Picaboo Yearbooks
As a technology-based yearbook publishing company, Picaboo Yearbook works with thousands of clients ranging from schools to church groups, military units, corporate books, etc. Our customer service team is an elite selection of professionals who are trained to work and correspond with our schools via email, phone and video chat. We look for individuals who are upbeat, friendly, and outgoing but are also very organized, good at multitasking, and prioritizing their workload.
As a Jr. Sales Associate, you will support the sales team in developing new yearbook accounts, managing regional outreach efforts, and helping schools successfully launch and complete their yearbook projects. This is an ideal role for someone with strong customer service experience, a desire to learn sales, and an interest in growing within a fast-paced, mission-driven company.
You will work under the guidance of a Senior Sales Representative, with opportunities for advancement based on performance.
- Assist in identifying and developing new yearbook accounts within a defined regional territory
- Support regional marketing campaigns and help collect contact data for outreach
- Schedule and coordinate meetings, demos, and follow-ups with potential clients
- Drop off sample yearbooks and marketing materials at local schools
- Attend regional conferences, school events, and trade shows to represent the Yearbook Brand
- Support schools throughout the yearbook process by answering questions, providing technical support, and relaying feedback to senior team members
- Participate in bi-weekly sales check-ins and performance reviews
- Work closely with the regional team to meet sales goals and retention targets
- 1–2 years of experience in customer service, sales, or client support
- Strong organizational and communication skills (phone, email, and in person)
- Friendly, outgoing personality with a customer-first attitude
- Interest in publishing, education, design, or school-based programs
- Familiarity with Microsoft Excel, Google Docs, and basic CRM tools
- Comfort with both Mac and PC platforms is a plus
- Knowledge of design software or a willingness to learn
- Ability to multitask and manage time effectively in a fast-paced environment
- Enthusiasm to learn and grow in a sales career
Skills Required
- 1-2 years of experience in customer service, sales, or client support
- Strong organizational and communication skills across phone, email, and in-person interactions
- Friendly, outgoing personality with a customer-first attitude
- Interest in publishing, education, design, or school-based programs
- Familiarity with Microsoft Excel, Google Docs, and basic CRM tools
- Comfort with both Mac and PC platforms
- Knowledge of design software or willingness to learn
- Ability to multitask and manage time effectively in a fast-paced environment
- Enthusiasm to learn and grow in a sales career
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What We Do
ECS is a yearbook publishing company and parent organization behind four yearbook brands and three software platforms. It serves schools and other organizations with online yearbook design tools, production, distribution, creative services, and hands-on management. Its offerings include elementary, middle-school, high-school, college, military, sports, church, camp, and corporate books, plus student planners and partner software licensing for photographers and photography partners nationwide.
