PIAWE Specialist

Job Description:

Join the DXC team and contribute to bringing DXC’s claims management expertise to the people of New South Wales.

With over 20 years’ experience in workers compensation claims management, a unique opportunity exists to join a new DXC team. DXC are currently partnering with a reputable Government Health Organsiation, setting up their Wokers' Compensation Department and would love you to join the team as a PIAWE Specialist.

As a PIAWE Specialist you will be required to manage the end to end process of the Pre Injury Average Weekly earnings of injured workers in line with the Workers Injury Rehabilitation Compensation

Key elements to this role include

• Liaising with internal and external stake holders (injured workers, employers, and providers)
• Manage escalations & complaints
• Liaising with clients to provide in detail how the calculation of PIAWE was undertaken and what was considered to
• Problem solving skills with high attention to detail
• Liaise with claim stakeholders to advise process, obtain necessary documentation, advise outcome of reviews
• Maintain compliance with relevant legislation, industry codes, company policies, procedures To be successful

To be Successful

• Strong analytical skills
• Intermediate computer skills
• Previous experience in customer service and administration
• The ability to plan and organise work in a manner that ensures timeframes are
• managed
• Background in working within/understanding of legislative requirements &
• guidelines,
• An ability to interpret payroll data, EBA’s, contracts of service
• Communication both verbal and written
• The ability to build and maintain strong relationships
• Excellent problem solving and decision-making skills
• The ability to adapt to different situations and driven to achieve outcomes.
• Be an Australian Citizen or Permanent Resident

Flexible working arrangements

Our virtual first approach means we offer a high degree of work flexibility. Our teams are spread across multiple geographies delivering a broad range of services. We tailor working arrangements that work for our people. These include working from home, within metropolitan or regional offices, and on customer sites.

Employee benefits

DXC offers competitive remuneration, benefits, training, and career opportunities, reflecting our commitment to improving the lives of our employees and the communities in which we live and work.

Some of these benefits include

• Extensive resources to support your onboarding and continued development, including DXC University
• DXC recognition, our global virtual platform which fosters a culture of appreciation and celebration with real-time reward and recognition
• More time to do the things you love with flexible leave options, including purchased leave
• Time to give to the community with charitable and emergency services volunteer days
• An Employee Assistance Program to support you and your family
• Novated leasing discounted health insurance, paid parental leave and many other discounts.

We know that great people refer to great people. We will reward you when you bring your friends and family to work at DXC.

DXC is committed to building better futures for our customers, colleagues, environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this into action through our social impact practice. 

If you would like to be part of a culture that drives innovation, delivers results, rewards performance and encourages ideas, please press the "Apply Now" button to submit your resume.

Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.