Physician Office Coordinator

As Mount Sinai grows, so does our legacy in high-quality health care.

Since 1949, Mount Sinai Medical Center has remained committed to providing access to its diverse community. In delivering an unmatched level of clinical expertise, our medical center is committed to recruiting and training top healthcare workers from across the country. We offer the latest in advanced medicine, technology, and comfort in 12 facilities across Miami-Dade (including our 674-bed main campus facility) and Monroe Counties, with 38 medical services, including cancer care, 24/7 emergency care, orthopedics, cardiovascular care, and more. Mount Sinai takes pride in being South Florida's largest private independent not-for-profit hospital, dedicated to continuing the training of the next generation of medical pioneers.

Culture of Caring: The Sinai Way

Our hardworking, tight-knit community of more than 4,000 dedicated employees fosters an environment of care and compassion. Each member plays a vital role in our collective mission to deliver excellent healthcare through innovation, education, and research. At Mount Sinai, we take pride in our achievements, aiming to be a beacon of quality healthcare in South Florida. We welcome all healthcare professionals to join our thriving community and contribute to our pursuit for clinical excellence.

Department:

Job Description Summary:

• In collaboration with OC/MGR supervises staff on a daily basis to ensure accuracy and completeness of all operations within the Department.
• In collaboration with OC/MGR completes timely evaluation for each assigned staff on an annual basis or as stipulated.
• In collaboration with OC/MGR conducts weekly staff meetings with staff to keep them apprised of any changes on office policy or procedures.
• Follows the practice policy on completing all credentialing and re-credentialing applications for all Managed Care Companies for physicians in a timely manner.
• In collaboration with OC/MGR monitors and completes UKG for staff and ensures that any overtime is approved prior to occurring.
• In collaboration with OC/MGR schedules staff accordingly to ensure appropriate coverage for the department at all times.
• Regularly monitors office for JCAHO Compliance including reviews of sample drug logs, sharps and completeness of patient records including Ambulatory Summary Records.
• Attends monthly staff meetings with Physician Practice Administration.
• In collaboration with OC/MGR reviews daily office work including Encounter Forms and appointment schedules for completeness and accuracy. Ensures daily batches are complete and sent to the Billing office daily.
• In collaboration with OC/MGR reviews Workflow Dashboard on a daily basis to ensure rapid and accurate billing. In conjunction with OC makes sure that there is no missing slips on the board that date further back than two business days.
• In conjunction OC/MGR addresses all case dashboard items within 2 business days.
• In collaboration with OC/MGR makes sure staff acquires insurance eligibility and authorizationsat least 2 business days in advance of scheduled appointments.
• Addresses the No Show list on a daily basis and keeps the lists in a file with appropriate documentation.
• Resolves problems and concerns of all clients with confidence and control in a timely manner.
• In collaboration with OC/MGR monitors Petty Cash accounts as well as ensures that deposits are made on a daily basis with the Cashiers Department.
• In collaboration with OC/MGR ensures timely submission of Time Study Sheets for all physicians in the practice.
• Responsible for ensuring that par levels of office and medical supplies are kept.
• In conjunction with OC monitors accurate physician time off, on-call and conference schedules. Ensures that Physician Administration receives this information on a monthly basis and is updated as changes occur.
• In collaboration with OC/MGR completes and submits pharmacy check list to Pharmacy Administration on a monthly basis.
• In collaboration with OC/MGR completes and submits Audit Tracer to Physician Administration on a monthly basis.
• Assists staff members with job duties as needed.
• Completes work queues and reports in a timely manner, including but not limited to MSPQ, TOC, Unbilled Accounts, Studies Not Finalized, Telemedicine/Telephone Check-In/Out, Open Charts/Deficiencies, Cash Drawer, and MUSE.
• Manages mychart messages, telephone encounters and billing epic notifications.
• Participates in community outreach events related to their department specialty, such as lectures and weekend community events.
• Engages with outside community physicians to generate referrals.
• Define deficiencies within the clinical scope with approproate certification if applicable.
• Completes Evals on time and before due date.
• Evaluates and completes employee job performance reviews promptly and accurately.
• Performs scheduling coordinator duties as well as other departmental specific job responsibilities as needed.
• Review and complete UKG if applicable dependent of the practice.

• License/Registration/Certification
  • Not applicable
• Education
  • Technical or Associate Degree is preferred
• Experience
  • 3 -5 years experience in a physician practice/healthcare setting or other relevant supervisory experience preferred

Benefits:

We believe in the physical and mental well-being of our employees and are committed to offering comprehensive benefits that fit their personal needs:

• Health benefits
• Life insurance
• Long-term disability coverage
• Healthcare spending accounts
• Retirement plan
• Paid time off
• Pet Insurance
• Tuition reimbursement
• Employee assistance program
• Wellness program
• On-site housing for select positions and more!

Degree Requirements:

Certification: