Atrius Health, part of the Optum family of businesses, is seeking an Evening Adult Virtual Visit Advanced Practice Clinician (APC) to join our team. Optum is a clinician-led care organization that is changing the way clinicians work and live.
As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.
At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while Caring. Connecting. Growing together.
Position Highlights & Primary Responsibilities:
- Clinical Care:
- Evaluate and manage patient concerns through virtual encounters.
- Assess symptoms, determine acuity, and provide clinical recommendations using evidence-based guidelines.
- Facilitate appropriate disposition, including home care, urgent care evaluation, emergency department referral, or provider follow-up.
- Manage urgent, high-priority, and routine patient calls in accordance with department policies.
- Review and address abnormal laboratory and diagnostic results when assigned.
- Provide medication management, prescription renewals, and treatment recommendations within scope of practice and organizational protocols.
- Document all patient interactions accurately and timely within the electronic medical record.
- Operational Responsibilities:
- Participate in evening, overnight, weekend, and holiday coverage schedules.
- Maintain awareness of call volume and support workflow management during periods of high demand.
- Utilize Epic, secure chat, telephony systems, and other technology platforms required for patient care delivery.
- Communicate effectively with PSRs, RNs, charge clinicians, and operational leadership to support departmental workflow.
- Assist with management of clinical queues, message pools, and patient follow-up needs.
- Adapt to changing patient volumes and operational demands while maintaining quality and service standards.
- Team Collaboration:
- Serve as a clinical resource for support staff and colleagues when appropriate.
- Participate in onboarding, mentoring, and support of new clinicians.
- Escalate patient safety concerns, workflow barriers, or operational issues through established channels.
- Foster a collaborative, respectful, and patient-focused team environment.
- Support departmental initiatives aimed at improving patient access, quality, safety, and operational efficiency.
- Charge Responsibilities (When Assigned):
- Monitor call volume, message pools, and overall workflow.
- Assist with distribution of urgent and emergent patient calls.
- Provide real-time support and guidance to clinical and support staff.
- Coordinate staffing adjustments, break assignments, and operational communication during assigned shifts.
- Escalate significant operational concerns to leadership when indicated.
- Working Conditions:
- Fully remote position with required access to organizational technology and secure network systems.
- Requires evening, overnight, weekend, holiday, and on-call coverage as assigned.
- Extended periods of computer and telephone use.
- Ability to manage multiple competing priorities in a dynamic clinical environment.
What makes an Optum organization different?
- As the largest employer of Advanced Practice Clinicians, we have a best-in-class employee experience and enable you to practice at the top of your license
- We believe that better care for clinicians equates to better care for patients
- We are influencing change collectively on a national scale while still maintaining the culture and community of our local care organizations
- We grow talent from within. No matter where you want to go- geographically or professionally- you can do it here
Atrius Health is a physician-led healthcare leader. We are nationally recognized for transforming healthcare through clinical innovations, quality improvement and a commitment to value-based care. Atrius Health delivers an effective system of connected care at practice locations in eastern and central Massachusetts. We recognize the importance of a team-based delivery model, where primary & specialty care providers collaborate with hospital partners, community specialists and skilled nursing facilities - all working together to deliver high-quality care to every patient we serve. Together, we're making health care work better for everyone.
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- Current Massachusetts licensure as a Nurse Practitioner or Physician Assistant.
- Current DEA registration and controlled substance prescribing privileges, as applicable.
- BLS certification.
- Minimum of two (2) years of clinical experience in primary care, urgent care, emergency medicine, internal medicine, family medicine, or a related field.
- Demonstrated ability to work independently and make sound clinical decisions.
- Strong communication, assessment, and critical thinking skills.
Preferred Qualifications:
- Prior telehealth, triage, urgent care, or after-hours clinical experience.
- Experience utilizing Epic or a comparable electronic medical record system.
- Experience working in a high-volume, fast-paced clinical environment.
Compensation for this specialty generally ranges from $113,000 - $173,500. Total cash compensation includes base pay and bonus and is based on several factors including but not limited to local labor markets, education, work experience and may increase over time based on productivity and performance in the role. We comply with all minimum wage laws as applicable. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- Current Massachusetts licensure as a Nurse Practitioner or Physician Assistant
- Current DEA registration and controlled substance prescribing privileges, as applicable
- BLS certification
- At least two years of clinical experience in primary care, urgent care, emergency medicine, internal medicine, family medicine, or a related field
- Ability to work independently and make sound clinical decisions
- Strong communication, assessment, and critical thinking skills
- Prior telehealth, triage, urgent care, or after-hours clinical experience
- Experience using Epic or a comparable electronic medical record system
- Experience working in a high-volume, fast-paced clinical environment
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.