As the Systems Engineer, you'll be responsible for designing, building, and integrating server and switch infrastructure as well as ensuring the stability, integrity and efficient operation of the information systems that support core organizational functions. The System Engineer shall monitor the security network and devices to ensure proper operation, security and an extremely high level of availability and up-time. The system engineer will also provide instruction and support to the tech team, as well as be the level 2 on call support.
In addition, the systems engineer will be involved in testing and evaluating new products for use in the environment and by customers, these may items software, cameras, new technologies or other services/devices to help promote physical security.
About the role
Troubleshoot advanced operating systems and application issues and provide administration and support on Windows and Linux servers
Install, support, and configure systems or applications
Provide support for identity and access management corporate infrastructure
Create automation solutions
Collaborate with developers and clients to develop solutions using Windows Server technology
Provide tier 2 support for the technology team
Administer server backup and recovery
Coordinate and manage IP and device routing to ensure network and system efficiency
Identify and manage system monitoring tools
Partner with the business and other technology teams to develop and support new technologies
Manage tools and systems that make our team members productive
Understand and identify business processes and opportunities for technology value creation
Participate in an on-call rotation
Review existing logging/monitoring deployment of security tools
About you
Minimum Qualifications
Bachelor’s degree in a field related to computer science or information technology or equivalent experience
3 years of experience in workstation or server administration
1 year of experience in systems engineering
Preferred Qualifications
5 years of experience in workstation or server administration
3 years of experience in systems engineering
Proficiency in the Microsoft Office suite
Scripting language knowledge
Windows and Linux server knowledge
Network knowledge (SAN/LAN)
.NET development knowledge
3 years of experience Cisco Meraki networking solutions, including configuration, deployment, and troubleshooting of Meraki devices and dashboard knowledge, management, and configuration of Physical Security Technology Equipment (CCTV, Access Control, Alarm Central Station, Video Management Software and Recording Servers)
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rock Security offers 24/7 safety and security services and training to Rock Family of Companies team members, tenants and visitors. We’re proud to be part of collaborative public-private partnerships working toward the common goals of enhancing the safety of everyone who lives, works and visits Detroit, Cleveland and our other home cities.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at [email protected].
Skills Required
- Bachelor's degree in computer science, information technology, or equivalent experience
- 3 years of experience in workstation or server administration
- 1 year of experience in systems engineering
- 5 years of experience in workstation or server administration
- 3 years of experience in systems engineering
- Proficiency in the Microsoft Office suite
- Scripting language knowledge
- Windows and Linux server knowledge
- Network knowledge (SAN/LAN)
- .NET development knowledge
- 3 years of experience with Cisco Meraki networking solutions (configuration, deployment, troubleshooting, dashboard)
- Management and configuration experience of Physical Security Technology Equipment (CCTV, Access Control, Alarm Central Station, Video Management Software, Recording Servers)
Rocket Companies Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, robust mental health care, and telehealth access. On-site and virtual care through the Rock Health Collective, discounted pharmaceuticals with free ship-to-home prescriptions, and wellness resources reinforce the depth of this offering.
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Parental & Family Support — Family support is highlighted with paid parental leave, fertility coverage, and adoption and foster-care assistance. Childcare subsidies, Care.com membership, and family support groups further extend the package.
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Leave & Time Off Breadth — Time off is portrayed as generous, with up to four weeks of PTO, two personal significance days, and seven company holidays. Additional paid volunteer hours add breadth beyond standard vacation.
Rocket Companies Insights
What We Do
Rocket Companies® is a Detroit-based company made up of businesses that provide simple, fast and trusted digital solutions for complex transactions. The name comes from our flagship business, now known as Rocket Mortgage®, which was founded in 1985. Today, we’re a publicly traded company involved in many different industries, including mortgages, fintech, real estate, automotive and more. We’re insistently different in how we look at the world and committed to an inclusive workplace where every voice is heard.
Rocket Companies Offices
OnSite Workspace
