Physical Security Systems Coordinator - Fresno/Kern County

• Education: High School Diploma or equivalent, plus related experience in security operations, facilities support, or administrative/technical support functions.
• Field of Study: Information Security, Facilities Management, Business Administration, or a related field
• Experience: 1–2 years of experience in security hardware troubleshooting, security operations, access control workflows, corporate facilities support, or an equivalent administrative or technical support function. This may include experience with badge issuance, visitor management, basic system checks, or facilities/security coordination
• Licenses/Training: Industry-recognized security or administrative training (e.g., IAHSS, ASIS coursework, or equivalent). Familiarity with access control, video surveillance, or security operations concepts through on-the-job experience or formal training

Specialized Skills/Knowledge:

• Working knowledge of access control systems, badge workflows, and visitor management processes
• Familiarity with video surveillance systems, including basic camera health monitoring and footage retrieval
• Understanding of security system monitoring concepts and coordination with IT, Facilities, and vendor partners
• Strong organizational, documentation, and process-management skills, with the ability to maintain accurate logs, records, and compliance files
• Ability to interpret and follow security policies, procedures, and data-handling requirements (e.g., privacy, retention, audit standards)
• Effective cross-functional communication, including escalation, issue tracking, and follow-through with multiple stakeholders
• Detail-oriented approach with strong problem-solving skills and the ability to manage competing priorities
• Comfortable working within ticketing, workflow, or case-management systems (e.g., ServiceNow)

Preferred Qualifications

• Education: Associate Degree or coursework in Information Security, Facilities Management, Business Administration, or a related field. Bachelor’s Degree welcome but not required
• Experience: 3–4 years of experience in access control administration, security system support, video system oversight, or hands-on work within a SOC/ESOC environment. Experience coordinating with IT, Facilities, or vendor partners is highly desirable.
• Licenses/Training: IAHSS or ASIS certifications (e.g., CPP, PSP, or equivalent). Access Control Professional (CACP) or other access-control-focused certifications. Vendor-specific training in access control or video management systems

Skills / Specialized Knowledge

• Working knowledge of access control systems, badge workflows, and visitor management processes.
• Familiarity with video surveillance systems, including basic camera health monitoring and footage retrieval.
• Understanding of security system monitoring concepts and coordination with IT, Facilities, and vendor partners.
• Strong organizational, documentation, and process management skills, with the ability to maintain accurate logs, records, and compliance files.
• Ability to interpret and follow security policies, procedures, and data handling requirements (e.g., privacy, retention, audit standards).
• Effective cross functional communication, including escalation, issue tracking, and follow through with multiple stakeholders.
• Detail oriented approach with strong problem solving skills and the ability to manage competing priorities.
• Comfortable working within ticketing, workflow, or case management systems (e.g., ServiceNow).