Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.
A Strategic Role at the Heart of Logistics
Role Overview
The Physical Security Specialist plays a supportive and essential role in helping Intelcom | Dragonfly maintain a safe, resilient, and efficient environment across all sites. Member of the security & Loss prevention team, the role focuses on protecting people, assets, and facilities through incident response, risk assessments, emergency preparedness, and operational security support, in alignment with corporate standards and regulatory requirements. In this role, you help coordinate incident response, strengthen compliance, and provide guidance that enables teams to work confidently and securely. This position offers the opportunity to positively impact daily operations while contributing to a more agile, collaborative, and proactive physical security function.
Responsibilities
Physical Security & Incident Response
Act as the first responder to physical security breaches, incidents, and emergencies, ensuring rapid coordination of initial response actions.
Support implementation and enforce access control measures, including visitor management processes.
Manage issuance, revocation, and administration of access badges, alarms, and security permissions.
Risk Management, Audits & Inspections
Conduct security audits, site inspections, and risk assessments across corporate offices, hubs, and field locations.
Ability to detect vulnerabilities and develop recommendations to mitigate security risks.
Documentation, Compliance & Best Practices
Maintain accurate and up-to-date security documentation, including but not limited to incident reports, audit results, equipment inventories, etc.
Serve as a local physical security risk management contact, promoting best practices, compliance, and continuous improvement.
Support department business continuity and assist team members strengthen the service quality and effectiveness.
Qualifications
Experience & Background
3+ years of experience in physical security operations, loss prevention or a related field.
Experience supporting multi-site operations in environments such as logistics, warehousing, transportation, or supply chain is a strong asset.
Technical & Professional Skills
Knowledge of physical security systems (CCTV, access control, alarm systems).
Familiarity with emergency preparedness and response protocols.
Ability to work independently and collaboratively within cross-functional teams.
Communication & Languages
Excellent written and verbal communication skills in English and French.
Licensing & Operational Requirements
Valid Private Security or Investigator License issued by the Bureau de la Sécurité Privée (BSP), in compliance with applicable laws and regulations.
Ability to work in industrial environments, including walking and traveling between sites.
Ability to manage digital files.
Valid driver’s license.
Why Join Us?
At Intelcom | Dragonfly, you’ll thrive in a flexible and stimulating environment, surrounded by passionate talent. You’ll also enjoy a wide range of benefits:
On-site gym with a personal trainer
Employer-provided lunch of your choice
Comprehensive group insurance
Group RRSP plan
Wellness days
Partial reimbursement for public transportation
Employee Assistance Program
…and much more.
This position has been opened to address a genuine organizational need within the company.
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.
Top Skills
What We Do
Intelcom est une entreprise de logistique du dernier kilomètre chef de file dans le secteur du commerce électronique. Nos équipes d’un bout à l’autre du Canada ainsi que notre réseau d’entrepreneurs indépendants contribuent aux activités quotidiennes d’Intelcom. En innovant constamment et en adoptant une approche unique en matière de technologies logistiques, Intelcom est résolument tournée vers l’avenir afin de continuer à offrir une efficacité opérationnelle toujours plus grande.
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Intelcom is a leading last-mile carrier in the e-commerce sector. Our teams across Canada as well as our network of independent contractors contribute to Intelcom’s daily operations. Through constant innovation and a unique approach to logistics technology, Intelcom is focused on what’s ahead to continue delivering new levels of operational efficiency.
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