About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
What can you expect in a “Physical Safety and Security Specialist” role with TaskUs:
As a Physical Safety & Security Specialist, you will be in charge of providing real-time emergency solutions on site. You will be in charge of handling security guards and procedures, conducting CCTV investigations and real time monitoring policy compliance. You will be in charge of access control systems.
Will be responsible for:
Generate and send reports regarding security and safety matters. Prepare risk analysis reports.
Process termination deactivation and new hire activation in Taskus access control system.
Process, execute, investigate and deliver reports for the requesting areas.
Participate in an emergency briefing for new hires. Assist the support team in daily tasks.
Coordinate and direct security guards and procedures, in normal operations and under emergency situations.
Conduct risk assessments, vulnerability exercises and emergency/evacuation drills.
Conduct safety inspections aligned with authorities policies.
Provide evidence to Info sec & Compliance for certification purposes.
Required Qualifications:
Outstanding customer service and excellent written and verbal communication.
Ability to communicate at all levels across various departments.
Able to work in a fast paced and high volume processing environment
Diligent in following through to guarantee full completion of a task or issue.
Should be able to work independently to ensure day to day functions and projects are completed and should be able to work as a team for collaboration, projects or achievement of team and company goals.
Use all resources available to resolve issues and escalate as needed to manage.
Must have a good sense of urgency.
Education / Certifications:
High school diploma required.
Military or private security experience, criminology, patrimony security.
Experience with computers and electronic devices.
Strong knowledge of G- Suite and computer use.
Previous experience in NOM compliance.
Must be detail oriented.
Able to meet deadlines.
Flexible.
Disciplined.
High situational awareness.
English is a plus.
Work Location / Work Schedule / Travel:
Office Based, Tijuana.
Occasional travel may be required for meetings, conferences, or client engagements, as per business needs.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Skills Required
- High school diploma
- Military or private security experience, criminology, patrimony security
- Outstanding customer service and excellent written and verbal communication
- Ability to communicate at all levels across various departments
- Able to work in a fast paced and high volume processing environment
- Diligent in following through to guarantee full completion of tasks or issues
- Able to work independently and collaboratively as a team
- Experience with computers and electronic devices
- Strong knowledge of G- Suite
- Experience with access control systems and processing activations/deactivations
- Conduct CCTV investigations and real-time monitoring policy compliance
- Previous experience in NOM compliance
- Conduct risk assessments, vulnerability exercises and emergency/evacuation drills
- Provide evidence to InfoSec & Compliance for certification purposes
- Must be detail oriented, able to meet deadlines, flexible, disciplined, and have high situational awareness
- English language ability
TaskUs Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about TaskUs and has not been reviewed or approved by TaskUs.
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Healthcare Strength — Core U.S. materials and filings show medical, dental, vision, life insurance, and short- and long‑term disability are standard offerings. Feedback suggests the company consistently emphasizes solid health coverage across roles, with country‑specific enhancements in some markets.
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Retirement Support — Company filings confirm a 401(k) Savings Plan with an employer match (effectively up to a 4% match under the cited formula). Feedback suggests the program has clear categories and defined terms that candidates can verify at offer stage.
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Wellbeing & Lifestyle Benefits — Careers materials highlight robust wellness programs, including a clinician‑led Wellness & Resiliency focus and other culture perks. Feedback suggests these wellbeing supports are a notable differentiator versus typical sector offerings.
TaskUs Insights
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people. TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
