Physical Collateral Examination Associate

About this role:
At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do.
Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.
In this role, you will:

• Schedule and route daily travel to customer locations within an assigned geographic area, incorporating overnight stays to reduce travel time for optimum productivity.
• Physically inspect inventory and assess the condition to confirm the collateralized position.
• Reconcile discrepancies with the customer and document details to support final inventory inspection results.
• Build relationships with customers through setting inspection expectations, answering questions, providing support with payment systems and raising customer growth inquiries to our commercial and portfolio teams.
• Communicate with manager, account manager and peers to resolve issues and escalate risks.

Performs physical inspections of commercial business inventories to assess their condition to provide prompt and accurate reporting. Covers jobs performing physical inspections of commercial business inventories to assess their condition in order to provide prompt and accurate reporting to confirm their collateralized position. May also be involved in responding to customer inquiries, questions, documentation issues, billing errors, disputes, and program changes.
This is a remote position, and the territory is based in Orlando, FL, therefore you must live in assigned territory for efficiency purposes or be willing to relocate.
Required Qualifications:

• 6+ months of Collateral Examination experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• 6+ months of auditing experience
• 6+ months of customer service experience
• Bachelor's degree in accounting, finance, economics, business or related field
• Ability to work independently and in a team environment
• Able to anticipate and adapt to rapidly changing, growth-oriented environment
• Good verbal and written communication skills
• Outstanding problem solving and decision-making skills
• Intermediate Microsoft Office (Word, Excel, Outlook, and PowerPoint) skills
• Proficient knowledge of business practices and processes
• Ability to work with limited supervision
• Ability to negotiate with customers to obtain necessary documentation.
• Strong problem solving and mathematical skills

Job Expectations:

• Must be willing to travel overnight
• Ability to push/pull 50 pounds and lift 25 pounds
• Ability to work in outdoor environments up to 8 hours per day
• Ability to travel daily with 4 or more hours of driving per day
• Reliable transportation for daily business travel
• Must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act
• This position is not eligible for Visa sponsorship
• This position offers a hybrid work schedule
• Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process
• May be considered for a discretionary bonus, Restricted Share Rights or other long-term incentive awards

#CommercialBank
Posting End Date:
17 Oct 2025
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
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