PHS Billing Analyst II

The next part of your journey is right around the corner — with The Standard.

A genuine desire to make a difference in the lives of others is the foundation for everything we do. With a customer-first mindset and an intentional focus on building strong teams across the nation, we’ve been able to uphold our legacy of financial stability while investing in new, innovative technologies that support the needs of our customers. Our high-performance culture focused on operational excellence thrives thanks to remarkable people united by compassion and a customer-first commitment. Are you ready to make a difference?

Job Summary

Join our PHS Billing Analyst team and play a key role in managing critical premium billing processes. You’ll monitor and process a variety of financial transactions including adjustments, invoices, deductions, reversals, and delinquency management. This role involves cross-department coordination to ensure accuracy in premium processing, monthly bill creation, and reporting. You'll also research and resolve billing discrepancies, participate in system audits, and help develop solutions to improve billing accuracy and efficiency. Analysts support both internal and external stakeholders with complex billing questions and guidance based on GAAP, regulatory requirements, and policy provisions.

• We are targeting a salary range of $52,000 -$59,000 for this role.

Core responsibilities may include:

• Process and reconcile billing transactions (e.g. suspense, adjustments, delinquencies) – ~40%
• Prepare and audit alternately billed group invoices – ~30%
• Act as a subject matter expert to internal/external partners – ~15%
• Support system enhancements and special projects – ~15%

Skills and Background You’ll Need

Must-Haves

• 2+ years of accounting or complex financial experience
• High School Diploma or equivalent
• Intermediate proficiency in Excel and Word
• 3+ years of customer service experience

Preferred

• Familiarity with systems such as Group Access, GroupFacts, AdminEase, Lawson, Clarity, OMAR
• Experience in billing or reconciliation within a healthcare or insurance environment
• Strong research and problem-solving skills

Key Behaviors of a Successful Candidate

• Analytical mindset with attention to detail
• Strong communicator who can explain complex topics clearly
• Collaborative team player who can also work independently

We have built an enduring legacy of stability, financial strength and exceptional customer service through the contributions of the service-oriented people who choose to work at The Standard. To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions

• An annual incentive bonus plan

• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure

• A supportive, responsive management approach and opportunities for career growth and advancement 

• Paid parental leave and adoption/surrogacy assistance

• An employee giving program that double matches your donations to eligible nonprofits and schools

In addition to the competitive salary range below, our employee-focused benefits support work-life balance. Learn more about working at The Standard.

• Eligibility to participate in an incentive program is subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Salary Range:

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law. Except where precluded by state or federal law, The Standard will consider for employment qualified applicants with arrest and conviction records pursuant to the San Francisco Fair Chance Ordinance. The Standard offers a drug- and alcohol-free work environment where possession, manufacture, transfer, offer, use of or being impaired by an illegal substance while on The Standard's property, or in other cases which the company believes might affect operations, safety or reputation of the company is prohibited. The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. All employees of The Standard must be bondable.