Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Job Description
Why Ciena:
- We are big proponents of life-work integration and provide the flexibility and tools to make it a reality with remote work and potentially, part-time work.
- We believe an inclusive, diverse and barrier-free work environment makes for empowered and committed employees.
- We recognize the importance of well-being and offer programs and benefits to support and sustain the mental and physical health of our employees and their families and also offer a variety of paid family leave programs.
- We are committed to employee development, offering tuition reimbursement and a variety of in-house learning and mentorship opportunities.
- We know that financial security is important. We offer competitive salaries and incentive programs, RSU’s (job level specific) and an employee share option purchase program.
- We realize time away to recharge is non-negotiable. We offer unlimited paid time off!
- Great work deserves recognition. We have a robust recognition program, with ongoing and enhanced awards for exemplary performance.
As part of Modem and Photonics LCM and Repair group, the ideal candidate has both hardware and software background and experience with factory production metrics and factory automation. Candidate must be flexible to changing inputs & highly technical problem solver, with interdisciplinary knowledge of software, and test & measurement, and feel at home in a multifaceted, multi-team engineering environment, acting as an interface between RMA, Repair, NPI, LCM, product design, other test engineering teams, and the volume production line!
Primary Responsibilities:
Your daily routine will include leading our repair focused SYS/FA location in Guad, and monitoring repair at 2 other global repair sites. You may also be developing, building, troubleshooting, and supporting test station automation used in Ciena’s production lines for the modems/photonics crafted by Ciena. You will also be part of test systems and new tools which are required for the next generation of products, to grow our testing capabilities, which will be deployed abroad at the sites of our manufacturing partners.
- Provide SYS/FA eng technical lead/support in the repair space
- Develop test automation software, test sequences and test instructions
- Provide test mentorship and Design For Testability analysis at the R&D reviews
- Support the Repair, NPI & LCM team with test tools during the prototype development
- Testing alpha and beta prototypes in the lab to validate the test process
- Support the Contract Manufacturer (CM) for testing of prototypes and production
- Optimize test methods to increase test efficiency and adaptability
- Build new tools to scale test capabilities to higher volume, reduce test time
- Provide interfaces for other groups to use the new tools with different technologies
- Integrate test station into the CIENA corporate manufacturing system (define process flows, PMAs, ATEs, interface to data base, etc.)
- Adapt new technologies to improve or replace existing test processes;
Required Skills
- Excellent written and verbal communication skills (English is MUST)
- Strong analytical and problem solving skills
- Team player to optimally collaborate with cross functional teams around the world;
- Self-motivated, well-organized with a willingness to learn;
- Assertiveness to drive our contract manufacturer engineers / technicians;
- Speaking and writing: MUST be proficient English (Spanish/Thai an asset)
- Ability and willingness to travel abroad occasionally as per business needs
Required Experience
- Strong technical skills with hands on experience in test & debugging of telecom products
- Experience with Contract Manufacturer environment (Sanmina, Celestica, Flextronics, Usi, Jabil, Ctf, etc)
- Familiar with the laboratory environment and test equipment
- Hands on experience in software development (C#) and Python and LUA and knowledge of Matlab
- Test Systems implementation experience, Security standards and protocols
- Curiosity to experiment with new technologies, to tackle current problems
- Experience with Electro-Optics Secure product development and testing
- Ability to navigate PCB schematic and layout tools
- Knowledge of the Ciena Optical Modem products desirable
- Bachelor or Master of Engineering Degree (Security, Computers, Electronics)
- Minimum of 5-10 years of SYS/Repair/FA experience in Electronics/CMs/TestEng
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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What We Do
Ciena (NYSE: CIEN) is a global leader in networking systems, services, and software. We build the world’s most adaptive networks to enable our customers to deliver richer, more connected experiences for all users. At our core, Ciena is a company rooted in people. We prioritize deep, collaborative relationships within our teams and alongside our customers, partners, and communities around the world.
For three-plus decades, we’ve brought our humanity to our relentless pursuit of innovation. We continue to lead the evolution of networking with a strong track record of industry firsts. As end-user expectations skyrocket, our customers and their networks must transform. Ciena powers this transformation by driving next-generation solutions built for maximum openness and agility—today and into the future.
Corporate/Brand Values:
• Customer First
• Integrity
• Velocity
• Innovation
• Outstanding People
We're the perfect size for you to make an impact. W
Only Ciena has the depth of expertise and the culture of collaboration and partnership required to help our partners evolve. We do this by strategically integrating hardware, services, and software in an open environment to ensure our clients’ networks are ‘fit for flexibility’ today and into the f
Why Work With Us
We are known for our industry-firsts, including the first coherent optical solution, converged packet-optical platform, and intelligence automation platform. Our commitment extends beyond innovation, logging in over 35,000 volunteer hours and $2 million to worthy causes in 2023. We're the perfect size and culture for you to make a difference.
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